Please enter your ZIP Code and fulfillment type before adding to cart.
Whirlpool 25.1 Cu. Ft. Stainless Steel Side-by-Side Refrigerator (Model: ED5FVGXWS)
This item qualifies for Free Standard Shipping. Orders shipped via Standard UPS ground will arrive in approximately 4 to 8 business days, which includes 1 day for processing and 3 to 7 days for transit.
AVERAGE REVIEW RATING
PRODUCT QUESTIONS
Read Product QuestionsArrives in 5 days
Same Day
Availability may vary by location
You can also avoid additional shipping charges by having a product shipped from our distribution centers to your local store for pickup within 96 hours of your purchase.
Here's how it works:
- Place an eligible item in your cart and choose the Pickup In-Store option.
- Click "Check Availability"and enter your ZIP code. Items available for Ship to Store will be available for pickup within 96 hours. Select the store where you'd like to pick up your purchase.
- Complete your order.
- Wait to receive confirmation e-mails:
- Order confirmation – Verifies that we've received your order. This email will also indicate approximately how long it will take for your item to be available for Pickup In-Store.
- Ready for pickup – Confirms that your item is ready for pickup. It will also tell you what to bring to the store.
- At the store, look for the Customer Service Desk — or ask the Associate at the door to direct you to the right place.
Bring to the Store:
- Your government-issued photo ID
- The credit card used for the purchase (if you used one)
- Your order number (for a speedier processing)
One advantage of picking up your purchase from one of our retail locations is that you avoid paying delivery or shipping charges.
Here's how it works:
- Place an eligible item in your cart and choose the Pickup In-Store option.
- Click "Check Availability"and enter your ZIP code. Items available for Pickup In-Store are available for pickup within approximately one hour. Select the store where you'd like to pick up your purchase.
- Complete your order.
- Wait to receive confirmation e-mails:
- Order confirmation – Verifies that we've received your order.
- Ready for pickup – Confirms that your item is ready for pickup. It will also tell you what to bring to the store.
- At the store, look for the Customer Service Desk — or ask the Associate at the door to direct you to the right place.
Bring to the Store:
- Your government-issued photo ID
- The credit card used for the purchase (if you used one)
- Your order number (for a speedier processing)
Delivery
Basic Delivery Services:
Furniture & Fitness Equipment Delivery & Set up: $99.99
Basic delivery applies only to those zip codes within our normal delivery area. To find out if you live within our normal delivery area, you can enter your zip code on a product's detail page to check coverage, or Contact Us.
If you make an online purchase of a deliverable item, a Customer Service Representative will contact you, after the order has been processed, to schedule your delivery.
Services included in Basic Delivery:
- 3-Hour Window: The delivery driver will call on the morning of the delivery, between 6:30am and 8:30am, to provide you with a 3-hour window for delivery. Now you can plan the rest of your day with our three-hour delivery window, and feel confident that you won't miss a meeting, errand, or appointment!
- 40-Minute Call-Ahead Service: The delivery team will call you approximately forty minutes before they arrive at your home, so there is no need to wait at home all day!
- Unpack, level and test appliances. Some exclusions may apply. See Delivery Details below for more information.
- Install icemaker prior to delivery. Complete ice hookups additional charge.
- Partial icemaker line hookup, provided water valve is directly behind refrigerator. Additional fees may apply.
- Switch Refrigerator/Dryer door prior to delivery
- Hook up h.h. gregg electrical cord and dryer venting. Purchased separately.
- Normal gas hookup, provided shut off valve is directly behind the unit. Additional charges may apply. h.h. gregg does not install gas appliances in Tennessee or Alabama
- Removal of boxes and packing materials
- Removal or movement of old appliances, electronics and fitness equipment within the home, at the time of the original delivery, on a one for one basis. h.h. gregg will not remove or move old furniture.
- We cannot disassemble old units or remove stair banister or door frames to remove old appliances.
- Gregg Appliances, Inc. CANNOT be held responsible for any damage to property during removal of old products.
Shipping Methods
We offer two methods for shipping your orders from hhgregg.com:
- Standard – 4 to 8 business days: Includes 1 day for processing and 3 to 7 days for transit.
- Express – 3 business days: Includes 1 day for processing and 2 days for transit.
Shipping Carriers
h.h. gregg partners with UPS to ship your packages. Both Standard and Express shipping orders are shipped by UPS. You'll receive a shipping confirmation e-mail that will confirm which carrier was used for your products.
Shipping Costs
Shipping cost is calculated on a "per item" or "per pound" basis and is based on the shipping method you select (Standard or Express).
Special Addresses
h.h. gregg currently does not ship to the following locations:
- P.O. Boxes
- Alaska
- Hawaii
- Military Addresses
- International Locations
Freight Shipments
h.h. gregg uses AIT to deliver your freight shipment. Please allow 1-2 business days for processing your order and 5-7 days shipping transit time.
On the designated delivery day, ensure that someone is home to accept the delivery. A signature will be required. Your freight order will be dropped off only. You should inspect the visible appearance of your shipment and report any dents, holes or other physical damage to the driver immediately or call the carrier within 24 hours at 1-800-669-4248.




What are Premium Service Plans (PSP's)?
Premium Service Plans offer you security and peace of mind. Protect yourself against unexpected problems and costly repairs. Enjoy your product knowing we will simply repair or replace your product.*
Repair Plan Coverage
h.h. gregg's first priority is to repair your product as soon as possible. Below are the services covered by your Premium Service Plan in the event there is a problem with your product.
Services included in Repair Coverage:
- 100% Coverage on Parts & Labor: Covers mechanical and electrical breakdowns - even those due to normal wear & tear.*
- No Deductibles: No hidden charges or fees.
- In-Home Service: Professional service technicans to repair your product in the comfort of your home.*
- No Lemon Guarantee: If your covered product requires more than three repairs for the same defect, we'll replace it.
- Up to 10 years of Coverage on Major Components for Selected Items: Includes major products, such as home appliances, consumer electronics, etc.*
- Accidental Damage from Handling (ADH): In the normal and customary use of products, damages can occur. ADH covers your cameras, camcorders and other select products from breakdowns due to drops, spills, cracked lenses and screens.
- Power Surge Protection: Breakdowns resulting from power surges are covered. Manufacturer's warranties do not offer this protection.
- Food Spoilage: In the event that your refrigerator or freezer fails to cool, due to functional part failure, you may qualify for up to $250 toward your food loss replacement.
- Transferable: Coverage is transferable if the product is sold or given as a gift, at no extra charge.
Replacement Plan Coverage
If the service team is unable to repair your product, your Premium Service Plan (PSP) will cover a replacement. For a replacement, a damaged model will first be replaced with a new product of the same model. If this model is unavailable for any reason, you will be given a substitute model from the same manufacturer at a similar price point.
Services included in Replacement Coverage:
- Two Year Replacement Plan Coverage: One-time product replacement for covered products that experience a breakdown.
- In-Store Exchange: For your convenience.
- Transferable: Coverage is transferable if the product is sold or given as a gift, at no extra charge.
Major Component Only Coverage
If you purchased a Major Component Service Plan on one of the following items you will receive the following specific coverage:
- Refrigerator, Freezer, Air Conditioner: Only the compressor is covered
- Top Load Washer: Only the transmission is covered
- Front Load Washer: Only the Drive Motor and motor control board are covered
- Range/ Oven: Only the heating element and/or burner assembly is covered
- Microwave Oven: Only the magnetron tube is covered
- Dishwasher: Only the pump and motor are covered
- Dryer: Motor and heating element and/or motor and burner assembly only
- Single Picture Tube TVs, Projection TVs,: Only the CRT picture tube(s), LCD/DLP TV's light engines and/or light engine repairs are covered (does not include lamp/bulb replacements).
Quality Customer Service
In the event that your product experiences a breakdown, our customer service representatives are available to assist you. We will quickly assess the breakdown and determine which of the following services you require.
- Carry-in: We will refer you to the nearest authorized service center from a network of over 25,000 servicers.
- Pre-paid Shipping: We provide you with a pre-paid shipping label for products that require shipment for service.
- On-site (In-Home): Someone will come to your home to repair your product.*
Questions? Call us toll-free at 1-800-284-7344, Monday through Friday from 8AM to 5PM EST.
*Limitations and exclusions apply. See terms and conditions for full details.
Obligor: The company obligated under the Plan is AMT Warranty Corp., whose address is 2200 Hwy 121, Suite 100, Bedford, TX 76021, telephone 1-800-327-5818. In Florida, the company obligated under the Plan is Technology Insurance Company, Inc., whose address is 59 Maiden Lane, 6th Floor, New York, NY 10038, telephone 1-800-327-5818.
Terms and Conditions
Service Plans:
Price Available at Checkout
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When our price is lower than the manufacturer's suggested retail price, h.h. gregg cannot show you the price until you are checking out.
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Whirlpool 25.1 Cu. Ft. Stainless Steel Side-by-Side Refrigerator
(Model: ED5FVGXWS)
12 Months Special Financing Available
On purchase of ED5FVGXWS with your h.h. gregg credit card made between 09/01/08 to 12/31/13. Subject to credit approval. Minimum monthly payments required. Click here for details.
Product Features
- Total capacity: 25.1 cu. ft.
- Fresh food capacity: 15.2 cu. ft.
- Freezer capacity: 9.9 cu. ft.
- Factory installed automatic ice maker
- Adaptive Defrost System (ADS) monitors the compressor run-time and the on time of the evaporator heater. Depending upon usage, ADS models can have fewer defrosts, resulting in improved food preservation and energy savings
- Clear crisper
- Meat pan
- Snack pan
- 6-month PuR® push-button filtration system - The PUR® water filtration system reduces additional impurities from household water, giving you chilled, filtered water direct from your refrigerator
- The base grille is located out of the way, yet easy to reach for filter replacements
- Adjustable SpillGuard™ glass shelves - These adjustable glass shelves are transparent for a cleaner, brighter refrigerator compartment interior. Adjust them up, down or remove them completely
- The raised edges of the shelves can contain spills up to 12 ounces without overflowing
- Clear gallon door bins
- Freezer bin
- Dial temperature controls
- Up-front temperature controls
- Filter indicator light
- Energy Star® qualified model
-
View Energy Guide
Specifications
Universal Product Code (UPC) represented as a barcode and series of numbers.
Assignedvalue attribute with data type Text (String)
The overall depth, measured in inches.
The overall height, measured in inches.
The overall width, measured in inches.
An international standard for energy efficient consumer products originated in the USA.
Door bins provide easy accessibility. Tilt-out door bins save valuable shelf space.
Pizza shelf conveniently stores thin-boxed items, and is commonly located beside the ice maker for fast and easy retrieval.
Can rack stores your can drinks.
Crispers store fruits and vegetables.
Deli/snack bin stores your deli and snack items separately for quick retrieval.
A shelf or compartment inside a refrigerator that can hold gallons or liters.
Meat keeper stores your meat items separately for quick retrieval.
Spill-proof shelves contain spills. Wire shelves support heavy items and help minimize shuffling and restacking of food. Glass shelves are easy to wipe down and clean, and provide a greater surface area than wire shelves.
A flat length of heavy, sturdy material, attached to a wall or forming part of a piece of furniture, that provides a surface to sit items on.
These drawers are walled off from main fridge compartment and feature independently controlled vents that can be shut for a slightly warmer temperature. Also good for storing deli meats and cheeses that may suffer more from variations in temperature.
Keep the items in your refrigerator organized with door bins and drawers.
The color of the portable.
The capacity in the freezer section of the refrigerator.
The capacity in the fresh food section of the refrigerator.
Your refrigerator options include Side-by-Side, Top-Mount Freezer, Bottom-Mount Freezer or French Door.
The refrigerator's total capacity.
Through-the-door ice and water dispenser delivers cubed or crushed ice and chilled water from the outside of the refrigerator, reducing your need to open the door. Internal water dispenser keeps rejuvenating water on tap and inside the fridge.
Ice maker provides more useable storage space in your freezer.
This bucket stores ice that has either been made by an ice maker or by ice trays.
Water filtration system filters impurities for clean, clear, great-tasting ice and drinking water.
Baskets accommodate odd-shaped items for a well-organized interior, plus they let you get in and out of your freezer with ease.
The overall depth of the refrigerator, measured in inches including the door handles.
The overall depth, measured in inches with the door open 90 degrees.
The overall height of the refrigerator, measured in inches to the top of the refrigerator's door hinge.
The overall height of the refrigerator, measured in inches to the top of the refrigerator.
The overall depth of the refrigerator, measured in inches excluding the door handles.
The depth of the refrigerator including the door of the refrigerator in the open position.
Child lock provides security for the dispenser.
Automatic defrost frees you from having to spend time defrosting. Manual defrost requires you to attend to the ice buildup in your freezer.
Door alarms provide an audible reminder that the door has been left open too long. The standard warning time for a door alarm is 90 seconds. This feature is a safety guard against food spoilage and wasted energy.
Energy Star® is the national symbol for energy efficiency. Appliances that have the Energy Star® label save energy and prevent greenhouse gas emissions by meeting strict energy efficiency guidelines by the U.S. EPA and the U.S. Department of Energy.
Protective coating reduces fingerprints and smudges so it's easy to clean.
The manufacturer's warranty period for labor.
The manufacturer's warranty period for parts.
Customer Reviews
REVIEW SNAPSHOT®
by PowerReviews(based on 185 reviews)
93%
of respondents would recommend this to a friend.
Pros
- Attractive (80)
- Energy efficient (80)
- Easy access (73)
- Holds temperature well (72)
- Easy to use (71)
Cons
- Sound level (18)
- Noisy (7)
- Bad ice maker (6)
- Cleanability (6)
- Flimsy shelves (4)
Best Uses
- Large kitchen (35)
- Small kitchens (28)
- Big families (27)
- 2nd refrigerator (7)
- Office fridge (4)
- Reviewer Profile:
- Casual cook (62), Avid cook (29), Gourmet chef (4)
- Primary use:
- Personal (96)
Most Liked Positive Review
RELIABLE,FLAWED ICE DISPENSER DOOR,NOISY
I had this fridge since 2007 when i bought my first house ! Runs real well since then so far ! I bought a 10-year extended compressor warranty for $100 thru HHGREGG just because ...Read complete review
I had this fridge since 2007 when i bought my first house ! Runs real well since then so far ! I bought a 10-year extended compressor warranty for $100 thru HHGREGG just because compressors are the most costly part to replace in a fridge...haven't used it yet ! Also, the only problem i've had was the ice maker discharge door thru the door doesn't seal properly after a period of time, so warm air enters freezer and condensation turns into frost and causes ice to not come out properly ! BAD DESIGN ! I'VE HAD IT REPLACED ONCE FOR FREE UNDER WARRANTY (REPAIRMAN SAID HE'S SEEN THIS HAPPEN ALOT !), BUT NOW I LIVE WITH IT BY NOT USING IT AND GETTING ICE MANUALLY FROM BIN ! Water filling ice maker is loud enough to hear, especially at night. Been very good other than that...ALSO, GET A SURGE PROTECTION DEVICE FOR OUTLET YOU PLUG INTO !!!
VS
Most Liked Negative Review
This product stopped working after 15 months
Purchased this Fridge and it stopped working after 15 months. I do not recommend this.
Purchased this Fridge and it stopped working after 15 months. I do not recommend this.
Reviewed by 185 customers
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Displaying reviews 1-10
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Great Product and cut my electric bill in 1/2
By Bernie79
from Undisclosed
Pros
- Convenient Features
- Design
- Easy to use
- Energy Savings
- Performance
- Sound level
Cons
Best Uses
Comments about Whirlpool 25.1 Cu. Ft. Stainless Steel Side-by-Side Refrigerator:
I replaced a 39 year old refrigerator that was costing me more than I had thought. My electric bill was 1/2 of what it was the previous month.. unbelievable! All the good features are frosting on the cake with Glass sheves (I had wire before), Large freezer, Ice and filtered water through the door, A great product.
Bottom Line Yes, I would recommend this to a friend
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- You may also flag this review
(1 of 1 customers found this review helpful)
A product you can trust
By MrB70
from Undisclosed
Pros
- Convenient Features
- Design
- Easy to use
- Energy Savings
- Performance
- Sound level
- Style
Cons
Best Uses
Comments about Whirlpool 25.1 Cu. Ft. Stainless Steel Side-by-Side Refrigerator:
Over the years, since my wife and I are both 70, there have been 4 brands of appliances that are good, BUT, Whirlpool has been the best of them all. We have two refrigerators, one is 35 years old and still going. We replaced our 24 year old one in the kitchen that could have been repaired, but we opted to upgrade that one with a new side-by-side that has the cubed AND crushed ice feature. I think this one will outlast us.
Bottom Line Yes, I would recommend this to a friend
(1 of 1 customers found this review helpful)
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(1 of 1 customers found this review helpful)
Great fridge
By Anonymous
from Undisclosed
Pros
- Convenient Features
- Design
- Easy to use
- Energy Savings
- Innovative
- Performance
- Sound level
- Style
Cons
Best Uses
Comments about Whirlpool 25.1 Cu. Ft. Stainless Steel Side-by-Side Refrigerator:
This fridge has nothing bad to say about. The ice in the freezer produces great and doesn't overflow into the rest of the freezer. You don't ever hear the fridge running, it just too quite. The actual cooling side of the fridge is also amazing. There is more than enough room to put our things. There are six people in our family and so there is a need for a lot of food, especially when we cook every day of the week. We have never not had enough room. Great appliance.
Bottom Line Yes, I would recommend this to a friend
(1 of 1 customers found this review helpful)
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- You may also flag this review
Decent Fridge. . . .
By TallTul
from Undisclosed
Pros
- Convenient Features
Cons
Best Uses
Comments about Whirlpool 25.1 Cu. Ft. Stainless Steel Side-by-Side Refrigerator:
No complaints. I very much appreciate the sensor light for when to replace the water filter. Otherwise, we've only used the new fridge for 2 months and can't comment on durability/performance other than to say. . . so far, so good!
Bottom Line Yes, I would recommend this to a friend
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too small
By mnich
from Undisclosed
Pros
- Energy Savings
- Sound level
Cons
Best Uses
Comments about Whirlpool 25.1 Cu. Ft. Stainless Steel Side-by-Side Refrigerator:
the refrigerator side is way too small. not enough shelving. barely fit the stuff we had in a fridge with much less cubic feet. freezer is fine but getting ice out manually is difficult because of the tight design. again, too small. looks nice but wish we got a standard freezer on top, fridge on bottom design.
Bottom Line No, I would not recommend this to a friend
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Best investment we've made in a long time.
By EasyJ
from Undisclosed
Pros
- Convenient Features
- Design
- Easy to use
- Energy Savings
- Innovative
- Performance
- Sound level
- Style
Cons
Best Uses
Comments about Whirlpool 25.1 Cu. Ft. Stainless Steel Side-by-Side Refrigerator:
Our entire family love the new Whirlpool side by side we recently purchase, it is the perfect fit for our family's need. The features and design are simple to use even my kids can use them without no trouble. We love the stainless on black design because it easily blends with other appliances in our house and easy to maintain. Interior is very spacious to store our diary and frozen prducts, the humidity control area is perfect for the kids breakfast plus the door shelving is can be easily remove for cleaning. Kids control feature is definitely a plus and water filter status indicator that warns you when to replace it. Overall, we are extremely satisfied.
Bottom Line Yes, I would recommend this to a friend
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- You may also flag this review
Great product
By Fitzeta1920
from Undisclosed
Pros
- Convenient Features
- Design
- Easy to use
- Energy Savings
- Innovative
- Performance
- Sound level
- Style
Cons
Best Uses
Comments about Whirlpool 25.1 Cu. Ft. Stainless Steel Side-by-Side Refrigerator:
I love my fridge. It holds so much more than i expected. The freezer holds as much as a small stand up one, as i transferred almost my whole little on into this one! It is quiet except when ice falls, but that expected. I enjoy the sleekness and the stainless steel in the kitchen. All my house appliances are Whirlpool. i do not have any complaints at all. Oh I did have to turn the fridge down from 3 to 2 as it keeps things cold to well!
Bottom Line Yes, I would recommend this to a friend
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- You may also flag this review
(2 of 2 customers found this review helpful)
RELIABLE,FLAWED ICE DISPENSER DOOR,NOISY
By HEARTOFDIXIE67
from BLOUNTSVILLE, ALABAMA
About Me Avid Cook
Pros
- Attractive Design
- Customizable Shelving
- Easy Access
- Energy Efficient
- Holds Temperature Well
- Space For Tall Items
Cons
- Bad Ice Maker
- Flimsy Shelves
- Noisy
Best Uses
- Big Families
- Large Kitchens
Comments about Whirlpool 25.1 Cu. Ft. Stainless Steel Side-by-Side Refrigerator:
I had this fridge since 2007 when i bought my first house ! Runs real well since then so far ! I bought a 10-year extended compressor warranty for $100 thru HHGREGG just because compressors are the most costly part to replace in a fridge...haven't used it yet ! Also, the only problem i've had was the ice maker discharge door thru the door doesn't seal properly after a period of time, so warm air enters freezer and condensation turns into frost and causes ice to not come out properly ! BAD DESIGN ! I'VE HAD IT REPLACED ONCE FOR FREE UNDER WARRANTY (REPAIRMAN SAID HE'S SEEN THIS HAPPEN ALOT !), BUT NOW I LIVE WITH IT BY NOT USING IT AND GETTING ICE MANUALLY FROM BIN ! Water filling ice maker is loud enough to hear, especially at night. Been very good other than that...ALSO, GET A SURGE PROTECTION DEVICE FOR OUTLET YOU PLUG INTO !!!
- Primary use:
- Personal
Bottom Line Yes, I would recommend this to a friend
(2 of 2 customers found this review helpful)
Was this review helpful? Yes / No
- You may also flag this review
This product has more pros than cons
By kortekl34
from Undisclosed
Pros
- Convenient Features
- Design
- Easy to use
- Performance
- Sound level
- Style
Cons
- Expensive
- sound level
Best Uses
Comments about Whirlpool 25.1 Cu. Ft. Stainless Steel Side-by-Side Refrigerator:
Although this product is quiet for the majority of it's running time, every once in a while it will make a loud noise for a few seconds with the water. Also, this product seems like it's going to be very hard to keep clean.. both inside and out.
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Great product
By Daisymay
from Undisclosed
Pros
- Convenient Features
- Design
- Easy to use
- Energy Savings
- Performance
- Sound level
- Style
Cons
Best Uses
Comments about Whirlpool 25.1 Cu. Ft. Stainless Steel Side-by-Side Refrigerator:
Love this frig, it looks nice, and is so much quiter than my old frig.
Bottom Line Yes, I would recommend this to a friend
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- You may also flag this review
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Q & A
Do you have questions about this product?
get answers from real customers and in-house experts with AnswerBox.
Q:
What is the required clearance for the top and sides of this refrigerator?Asked on 6/10/2013 by citygirl71 from Cincinnati, OhioKnow the answer? Answer this question
1 answer
A:
Depth of the fridge including handles: 33-3/4". Depth with door open: 49-7/8". Height to top of door hinge: 69-3/4". Height to top of refrigerator: 68-7/8"Answered on 6/10/2013 by Community Answer from None
Q:
How can I remove the front grill?Asked on 12/21/2012 by MarkKnow the answer? Answer this question
1 answer
A:
The instructions say to see door removal to remove the bottom grill but do not seem to include those instructions. They do provide a toll free number to call and you may be able to get your answer there.Answered on 12/21/2012 by Community Answer from None
Q:
Does this model show fingerprints?Asked on 7/14/2012 by weinsteinsterKnow the answer? Answer this question
1 answer
A:
Unfortunately, like most stainless steel, this Whirlpool refrigerator will show fingerprints. They are easy to get rid of, however, by just using a microfiber towel and some hot water or any specially formulated stainless steel cleaner.Answered on 7/14/2012 by Community Answer from None
Q:
Can the doors be removed, and if they can what is the depth of the unit?Asked on 5/23/2012 by Coondaddy from Orlando, FLKnow the answer? Answer this question
1 answer
A:
No, the doors cannot be removed.Answered on 5/25/2012 by Community Answer from None
Q:
Is this Stainless Steel or just Stainless Steel look?Asked on 12/30/2011 by Diamondgirl from Merrillville, INKnow the answer? Answer this question
1 answer
A:
According to all the information that is available for this Whirlpool 25.1 Cu. Ft. Stainless Steel Side-by-Side Refrigerator it is stainless steel if it was to just look like a stainless steel they would have to mention it in there description.Answered on 1/3/2012 by Community Answer from None
Q:
Can the handles be removed and waht is the depth without handles?Asked on 10/30/2011 by AJK from River Forest ILKnow the answer? Answer this question
1 answer
Q:
What are the dimensions?Asked on 10/13/2011 by Laurie from Louisville, KentuckyKnow the answer? Answer this question
1 answer
Do you have a question about this product?
Delivery
Delivery
Basic Delivery Services:
Furniture & Fitness Equipment Delivery & Set up: $99.99
Basic delivery applies only to those zip codes within our normal delivery area. To find out if you live within our normal delivery area, you can enter your zip code on a product's detail page to check coverage, or Contact Us.
If you make an online purchase of a deliverable item, a Customer Service Representative will contact you, after the order has been processed, to schedule your delivery.
Services included in Basic Delivery:
- 3-Hour Window: The delivery driver will call on the morning of the delivery, between 6:30am and 8:30am, to provide you with a 3-hour window for delivery. Now you can plan the rest of your day with our three-hour delivery window, and feel confident that you won't miss a meeting, errand, or appointment!
- 40-Minute Call-Ahead Service: The delivery team will call you approximately forty minutes before they arrive at your home, so there is no need to wait at home all day!
- Unpack, level and test appliances. Some exclusions may apply. See Delivery Details below for more information.
- Install icemaker prior to delivery. Complete ice hookups additional charge.
- Partial icemaker line hookup, provided water valve is directly behind refrigerator. Additional fees may apply.
- Switch Refrigerator/Dryer door prior to delivery
- Hook up h.h. gregg electrical cord and dryer venting. Purchased separately.
- Normal gas hookup, provided shut off valve is directly behind the unit. Additional charges may apply. h.h. gregg does not install gas appliances in Tennessee or Alabama
- Removal of boxes and packing materials
- Removal or movement of old appliances, electronics and fitness equipment within the home, at the time of the original delivery, on a one for one basis. h.h. gregg will not remove or move old furniture.
- We cannot disassemble old units or remove stair banister or door frames to remove old appliances.
- Gregg Appliances, Inc. CANNOT be held responsible for any damage to property during removal of old products.
One advantage of picking up your purchase from one of our retail locations is that you avoid paying delivery or shipping charges.
Here's how it works:
- Place an eligible item in your cart and choose the Pickup In-Store option.
- Click "Check Availability"and enter your ZIP code. Items available for Pickup In-Store are available for pickup within approximately one hour. Select the store where you'd like to pick up your purchase.
- Complete your order.
- Wait to receive confirmation e-mails:
- Order confirmation – Verifies that we've received your order.
- Ready for pickup – Confirms that your item is ready for pickup. It will also tell you what to bring to the store.
- At the store, look for the Customer Service Desk — or ask the Associate at the door to direct you to the right place.
Bring to the Store:
- Your government-issued photo ID
- The credit card used for the purchase (if you used one)
- Your order number (for a speedier processing)
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Privacy Policy
Information Practices
hhgregg understands that security and privacy are important issues for visitors to our hhgregg.com web site (the "Site") and recognizes our obligation to keep your information secure and confidential. That is why we maintain the following standards to help protect information that personally identifies you. We may modify this Privacy Policy (the "Policy") at any time, and, accordingly, we urge you to frequently review the Policy. We will always apply the Policy under which your information was collected, unless we obtain your prior consent.
Collection of Information
You may be asked to voluntarily provide your name, billing address, shipping address, phone number, credit card number, email address or other personally identifiable information ("Personal Information") to make purchases or to have access to some features of the Site. By using the Site and providing us with your Personal Information, you consent to our use of such information as described in this Policy. You may always refuse to provide your Personal Information, and this may lead to our inability to provide you with certain products or services. We or our business partners may also collect information that is anonymous, such as your IP address (a number used to identify your computer on the Internet) or the type of browser you are using ("Anonymous Information"), through the use of cookies or by other means. We hope that, by using Anonymous Information, we can update the Site to make it more useful to you and other users. We reserve the right to maintain, update, disclose or otherwise use Anonymous Information, without limitation.
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Use of Information
hhgregg uses your Personal Information for the following purposes: to process your orders and administer your account; to administer and improve the Site and related services; to notify you of our products, services, promotional events or special offers that may be of interest to you; to provide Internet security; and to meet legal requirements. hhgregg may work with our business partners who may perform certain functions on our behalf, such as fulfilling orders, sending email messages, managing data, processing credit card payments or providing customer service. These business partners have access to your Personal Information only to the extent necessary to perform these specific functions and may not use it for any other purpose. Other than for the specific purposes set forth in this Policy, we will not disclose your Personal Information unless we obtain your prior consent or are legally required to do so. We may use third-party advertising companies to place ads on the Site and to place our ads on other web sites. These companies may use Anonymous Information about your visits to this and other web sites to provide advertisements on the Site and other sites about goods and services that may be of interest to you. If hhgregg is involved in the sale of a substantial portion of its business assets, Anonymous or Personal Information may be among the transferred assets.
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Privacy of Children
hhgregg encourages parents and guardians to be aware of and participate in their children's online activities. We strictly adhere to the Children's Online Privacy Protection Act and will not knowingly collect, use or disclose Personal Information from any child under the age of 13 in any manner that violates this law.
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Your Opportunity to Opt-out of Email Advertising
In the event you do not wish to receive promotional email from hhgregg , follow the opt-out instructions contained within the body of any email message you receive.
Cookies
When you visit the Site, hhgregg or a third-party advertiser may store or recognize some information on your computer in the form of a "cookie" or similar file that can help us in many ways. For example, cookies allow us to tailor the Site to better match your interests and preferences. With most Internet browsers or other software, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Please refer to your browser instructions to learn more about these functions. If you reject cookies, functionality of the Site may be limited, and you may not be able to take advantage of many of the Site's features.
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Links
The Site may contain links to other sites on the Internet that are owned and operated by third parties. hhgregg is not responsible for the collection or use of your Personal or Anonymous Information at any third party sites
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Security
We have policies and procedures in place to protect the privacy and confidentiality of your Personal Information that we collect and maintain. All Personal Information is stored on our secured servers, behind a firewall at a data center with access to data strictly controlled. Any unauthorized use of the Site may result in criminal and/or civil prosecution. hhgregg uses Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet.
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Contacting hhgregg or Modifying Your Personal Information
If you have any questions or comments about this Policy, please contact us by email. Please provide a concise communication with complete information, including your contact information.











