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115575
Sony 32" 720p LED HDTV (Model: KDL32EX340)
This item qualifies for Free Standard Shipping. Orders shipped via Standard UPS ground will arrive in approximately 4 to 8 business days, which includes 1 day for processing and 3 to 7 days for transit.
AVERAGE REVIEW RATING
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Ship to Store
You can also avoid additional shipping charges by having a product shipped from our distribution centers to your local store for pickup within 96 hours of your purchase.
Here's how it works:
Bring to the Store:
You can also avoid additional shipping charges by having a product shipped from our distribution centers to your local store for pickup within 96 hours of your purchase.
Here's how it works:
- Place an eligible item in your cart and choose the Pickup In-Store option.
- Click "Check Availability"and enter your ZIP code. Items available for Ship to Store will be available for pickup within 96 hours. Select the store where you'd like to pick up your purchase.
- Complete your order.
- Wait to receive confirmation e-mails:
- Order confirmation – Verifies that we've received your order. This email will also indicate approximately how long it will take for your item to be available for Pickup In-Store.
- Ready for pickup – Confirms that your item is ready for pickup. It will also tell you what to bring to the store.
- At the store, look for the Customer Service Desk — or ask the Associate at the door to direct you to the right place.
Bring to the Store:
- Your government-issued photo ID
- The credit card used for the purchase (if you used one)
- Your order number (for a speedier processing)
Pickup In-Store
One advantage of picking up your purchase from one of our retail locations is that you avoid paying delivery or shipping charges.
Here's how it works:
Bring to the Store:
One advantage of picking up your purchase from one of our retail locations is that you avoid paying delivery or shipping charges.
Here's how it works:
- Place an eligible item in your cart and choose the Pickup In-Store option.
- Click "Check Availability"and enter your ZIP code. Items available for Pickup In-Store are available for pickup within approximately one hour. Select the store where you'd like to pick up your purchase.
- Complete your order.
- Wait to receive confirmation e-mails:
- Order confirmation – Verifies that we've received your order.
- Ready for pickup – Confirms that your item is ready for pickup. It will also tell you what to bring to the store.
- At the store, look for the Customer Service Desk — or ask the Associate at the door to direct you to the right place.
Bring to the Store:
- Your government-issued photo ID
- The credit card used for the purchase (if you used one)
- Your order number (for a speedier processing)
Delivery
Basic Delivery Services:
Appliances & Electonics Delivery - $79.99
Furniture & Fitness Equipment Delivery & Set up: $99.99
Basic delivery applies only to those zip codes within our normal delivery area. To find out if you live within our normal delivery area, you can enter your zip code on a product's detail page to check coverage, or Contact Us.
If you make an online purchase of a deliverable item, a Customer Service Representative will contact you, after the order has been processed, to schedule your delivery.
Services included in Basic Delivery:
- 3-Hour Window: The delivery driver will call on the morning of the delivery, between 6:30am and 8:30am, to provide you with a 3-hour window for delivery. Now you can plan the rest of your day with our three-hour delivery window, and feel confident that you won't miss a meeting, errand, or appointment!
- 40-Minute Call-Ahead Service: The delivery team will call you approximately forty minutes before they arrive at your home, so there is no need to wait at home all day!
- Unpack, level and test appliances. Some exclusions may apply. See Delivery Details below for more information.
- Install icemaker prior to delivery. Complete ice hookups additional charge.
- Partial icemaker line hookup, provided water valve is directly behind refrigerator. Additional fees may apply.
- Switch Refrigerator/Dryer door prior to delivery
- Hook up h.h. gregg electrical cord and dryer venting. Purchased separately.
- Normal gas hookup, provided shut off valve is directly behind the unit. Additional charges may apply. h.h. gregg does not install gas appliances in Tennessee or Alabama
- Removal of boxes and packing materials
- Removal or movement of old appliances, electronics and fitness equipment within the home, at the time of the original delivery, on a one for one basis. h.h. gregg will not remove or move old furniture.
- We cannot disassemble old units or remove stair banister or door frames to remove old appliances.
- Gregg Appliances, Inc. CANNOT be held responsible for any damage to property during removal of old products.
Ship to Home
Shipping Methods
We offer two methods for shipping your orders from hhgregg.com:
Shipping Carriers
h.h. gregg partners with UPS to ship your packages. Both Standard and Express shipping orders are shipped by UPS. You'll receive a shipping confirmation e-mail that will confirm which carrier was used for your products.
Shipping Costs
Shipping cost is calculated on a "per item" or "per pound" basis and is based on the shipping method you select (Standard or Express).
Special Addresses
h.h. gregg currently does not ship to the following locations:
Shipping Methods
We offer two methods for shipping your orders from hhgregg.com:
- Standard – 4 to 8 business days: Includes 1 day for processing and 3 to 7 days for transit.
- Express – 3 business days: Includes 1 day for processing and 2 days for transit.
Shipping Carriers
h.h. gregg partners with UPS to ship your packages. Both Standard and Express shipping orders are shipped by UPS. You'll receive a shipping confirmation e-mail that will confirm which carrier was used for your products.
Shipping Costs
Shipping cost is calculated on a "per item" or "per pound" basis and is based on the shipping method you select (Standard or Express).
Special Addresses
h.h. gregg currently does not ship to the following locations:
- P.O. Boxes
- Alaska
- Hawaii
- Military Addresses
- International Locations
Availability for
(edit)
You will choose your delivery option during checkout.
Premium Service Plans
What are Premium Service Plans (PSP's)?
Premium Service Plans offer you security and peace of mind. Protect yourself against unexpected problems and costly repairs. Enjoy your product knowing we will simply repair or replace your product.*
Repair Plan Coverage
h.h. gregg's first priority is to repair your product as soon as possible. Below are the services covered by your Premium Service Plan in the event there is a problem with your product.
Services included in Repair Coverage:
Replacement Plan Coverage
If the service team is unable to repair your product, your Premium Service Plan (PSP) will cover a replacement. For a replacement, a damaged model will first be replaced with a new product of the same model. If this model is unavailable for any reason, you will be given a substitute model from the same manufacturer at a similar price point.
Services included in Replacement Coverage:
Major Component Only Coverage
If you purchased a Major Component Service Plan on one of the following items you will receive the following specific coverage:
What are Premium Service Plans (PSP's)?
Premium Service Plans offer you security and peace of mind. Protect yourself against unexpected problems and costly repairs. Enjoy your product knowing we will simply repair or replace your product.*
Repair Plan Coverage
h.h. gregg's first priority is to repair your product as soon as possible. Below are the services covered by your Premium Service Plan in the event there is a problem with your product.
Services included in Repair Coverage:
- 100% Coverage on Parts & Labor: Covers mechanical and electrical breakdowns - even those due to normal wear & tear.*
- No Deductibles: No hidden charges or fees.
- In-Home Service: Professional service technicans to repair your product in the comfort of your home.*
- No Lemon Guarantee: If your covered product requires more than three repairs for the same defect, we'll replace it.
- Up to 10 years of Coverage on Major Components for Selected Items: Includes major products, such as home appliances, consumer electronics, etc.*
- Accidental Damage from Handling (ADH): In the normal and customary use of products, damages can occur. ADH covers your cameras, camcorders and other select products from breakdowns due to drops, spills, cracked lenses and screens.
- Power Surge Protection: Breakdowns resulting from power surges are covered. Manufacturer's warranties do not offer this protection.
- Food Spoilage: In the event that your refrigerator or freezer fails to cool, due to functional part failure, you may qualify for up to $250 toward your food loss replacement.
- Transferable: Coverage is transferable if the product is sold or given as a gift, at no extra charge.
Replacement Plan Coverage
If the service team is unable to repair your product, your Premium Service Plan (PSP) will cover a replacement. For a replacement, a damaged model will first be replaced with a new product of the same model. If this model is unavailable for any reason, you will be given a substitute model from the same manufacturer at a similar price point.
Services included in Replacement Coverage:
- Two Year Replacement Plan Coverage: One-time product replacement for covered products that experience a breakdown.
- In-Store Exchange: For your convenience.
- Transferable: Coverage is transferable if the product is sold or given as a gift, at no extra charge.
Major Component Only Coverage
If you purchased a Major Component Service Plan on one of the following items you will receive the following specific coverage:
- Refrigerator, Freezer, Air Conditioner: Only the compressor is covered
- Top Load Washer: Only the transmission is covered
- Front Load Washer: Only the Drive Motor and motor control board are covered
- Range/ Oven: Only the heating element and/or burner assembly is covered
- Microwave Oven: Only the magnetron tube is covered
- Dishwasher: Only the pump and motor are covered
- Dryer: Motor and heating element and/or motor and burner assembly only
- Single Picture Tube TVs, Projection TVs,: Only the CRT picture tube(s), LCD/DLP TV's light engines and/or light engine repairs are covered (does not include lamp/bulb replacements).
Quality Customer Service
In the event that your product experiences a breakdown, our customer service representatives are available to assist you. We will quickly assess the breakdown and determine which of the following services you require.
- Carry-in: We will refer you to the nearest authorized service center from a network of over 25,000 servicers.
- Pre-paid Shipping: We provide you with a pre-paid shipping label for products that require shipment for service.
- On-site (In-Home): Someone will come to your home to repair your product.*
Questions? Call us toll-free at 1-800-284-7344, Monday through Friday from 8AM to 5PM EST.
*Limitations and exclusions apply. See terms and conditions for full details.
Obligor: The company obligated under the Plan is AMT Warranty Corp., whose address is 2200 Hwy 121, Suite 100, Bedford, TX 76021, telephone 1-800-327-5818. In Florida, the company obligated under the Plan is Technology Insurance Company, Inc., whose address is 59 Maiden Lane, 6th Floor, New York, NY 10038, telephone 1-800-327-5818.
Terms and Conditions
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Price Available at Checkout
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SRP
$399.99
Savings $71.99
Your Price $328.00
Email a Friend
Sony 32" 720p LED HDTV
(Model: KDL32EX340)
Please note: these email addresses will only be used for the purpose of informing your friend of this product.
Please enter your ZIP Code and select a fulfillment type before adding to cart
Product Features
- 32" Class LED 16:9 widescreen HDTV (31.5" actual diagonal size)
- Impressive clarity - Perfect for the bedroom or office, 720p image resolution delivers pristine picture quality wherever you need it. Watch movies, sports and primetime HD television broadcasts with robust detail that is optimized for 16:9 widescreen panels (1366 x 768) and modest screen sizes
- Motionflow™ XR 120 technology helps fast-paced action look natural for a more authentic view of the game. Recreate the movement of real life. Sprinters accelerate clearly with less blur, so watching from home feels like you're watching from the stands
- Fine details and textures appear in whatever you’re watching, even in flat areas. Powered by Sony’s advanced noise reduction algorithm, this technology boosts image clarity with heightened contrast and depth that you won’t find on most televisions
- Powerful yet thin LEDs deliver a radically brighter picture than conventional LCD backlighting. They also help achieve an ultra-slim TV design that looks beautiful in your home. What's more, Sony's Edge LED Backlight technology delivers outstanding contrast, rich colors and enhanced dark-scene detail
- Picture settings made easy - Now adjusting the picture is as easy as changing the channel. Just make a quick choice among eight pre-configured audio and video settings for a customized fit to what you're watching. Scene Select options include Sports, Photo, Game, Cinema and Music
- Digital Noise Reduction enhances detail in whatever you're watching with meticulous processing. It even helps clean up video from USB and other PC sources so the picture looks pristine and vivid
- 24p True Cinema technology allows the TV to maintain a movie’s original 24 frames per second (fps) rate so it looks less like television and more like it would in the movie theater
-
View Energy Guide
Specifications
Analog Inputs and Outputs
RF inputs:
1
The number of coaxial F-type RF connections on the television.
S-video inputs:
None
An analog video transmission (no audio) that carries standard definition video typically at 480i or 576i resolution.
Attributes
Manufacturer Model Number:
KDL-32EX340
Assignedvalue attribute with data type Text (String)
Connections
Component video inputs:
1
Component video separates the video signal into 3 distinct streams (red,green and blue).
Composite video inputs:
1
An analog video transmission (no audio) that carries standard definition video typically at 480i or 576i resolution.
HDMI inputs:
2
A multi-pin interface that transfers uncompressed digital video with HDCP copy protection and multichannel audio to your TV.
PC input:
Yes
Allows for connection to your PC.
Digital Inputs and Outputs
IEEE 1394 inputs:
No
A high-speed 2-way connection that allows easy transfer of digital data between consumer electronics gear and computers.
Dimensions & Weights
Depth:
2-7/8"
The overall depth, measured in inches.
Depth TV only:
2-7/8"
The depth of the TV, measured in inches. If the TV includes a stand, the stand is not included in this measurement, nor is a wall-mount bracket.
Depth w/ base:
8-1/2"
The overall depth of the TV, measured in inches. If the TV includes a stand, the stand is included in this measurement.
Height:
18-5/8"
The overall height, measured in inches.
Height TV only:
18-5/8"
The height of the TV, measured in inches. If the TV includes a stand, the stand is not included in this measurement.
Height w/ base:
20-1/8"
The overall height of the TV, measured in inches. If the TV includes a stand, the stand is included in this measurement.
Weight:
15.7 lbs.
The weight of the television in pounds, not including accessories such as included stands.
Width:
29-3/4"
The overall width, measured in inches.
Width TV only:
29-3/4"
The width of the TV, measured in inches. If the TV includes a stand, the stand is not included in this measurement.
Width w/ base:
29-3/4"
The overall width of the TV, measured in inches. If the TV includes a stand, the stand is included in this measurement.
Display
1080i compatible:
Yes
Assignedvalue attribute with data type Decimal (Float)
480p compatible:
Yes
Assignedvalue attribute with data type Decimal (Float)
720p compatible:
Yes
Assignedvalue attribute with data type Decimal (Float)
Aspect ratio:
16:9
The TV you grew up with almost certainly had an aspect ratio of 4:3 (width:height). Today we're seeing more models with widescreen 16:9 aspect ratios, which closely matches the most common movie theatre screen ratio.
Comb filter type:
3D
A comb filter's task is to remove residual chrominance (color) information from the luminance (brightness) signal. Comb filtering enhances fine detail, cleans up image outlines, and eliminates most extraneous colors.
Picture-in-Picture:
Yes
(PiP) is a feature of some television receivers and similar devices. One program (channel) is displayed on the full TV screen at the same time as one or more other programs are displayed in inset windows. Sound is usually from the main program only.
Screen Size:
31.5"
The screen size, measured diagonally in inches.
Screen type:
LED
The type of technology used to produce the images on the screen. LCD, DLP, Plasma, LCoS, and CRT are the most common.
Energy Guide
Energy Guide:
View Estimated Yearly Energy Cost
An international standard for energy efficient consumer products originated in the USA.
General
V-chip:
Parental controls
The TV ratings during a TV program contain a special electronic identification signal that registers a program's rating. The V-Chip reads that signal and can help parents "screen out" the programs they don't want their children to watch.
Product Features
Speaker Power:
12 watts total
The continuous power rating (in watts) for each speaker output channel. The greater the RMS output, the greater the capacity for loud and clear sound.
Built-in HD tuner:
Yes
Assignedvalue attribute with data type Decimal (Float)
Built-in DVD player:
No
A built-in player provides a multi-entertainment experience in one unit. It means that the television has a DVD player, VCR or comes with both a DVD player and VCR. If entertainment space is limited, a TV with a built-in player may be right for you.
Is wall bracket included?:
No
"Yes" means the bracket for wall-mounting is included with the television. "No" means the bracket in not included. "N/A" means not applicable. A blank space indicates that information has not been provided.
Remote control:
Yes
A device that allows a user to operate a machine from a distance, usually through infrared signals, rather than by cables and wires.
Surround modes:
Cinema surround effect
The television is equipped with a type of surround sound decoding. Some models feature Dolby Digital or Dolby Pro Logic. Other models may feature the manufacturers own brand of a simulated surround such as SRS or Hyper Surround.
Wall mountable:
Yes
The TV is able to be mounted on the wall.
Warranties
Labor warranty:
One year
The manufacturer's warranty period for labor.
Parts warranty:
One year
The manufacturer's warranty period for parts.
Customer Reviews
REVIEW SNAPSHOT®
by PowerReviewsSony 32" 720p LED HDTV
(based on 12 reviews)
Ratings Distribution
5 Stars
(9)
4 Stars
(3)
3 Stars
(0)
2 Stars
(0)
1 Stars
(0)
100%
of respondents would recommend this to a friend.
Pros
- Great picture quality (8)
- Easy to set up (7)
- Great sound quality (6)
- Good connections (5)
- Attractive (4)
Cons
Best Uses
- Bedroom (7)
- Wall mounting (3)
- Reviewer Profile:
- Casual user (5)
- Was this a gift?:
- No (9)
Reviewed by 12 customers
Sort by
Displaying reviews 1-10
Previous | Next »
3/5/2013
good tv...
By ivtecboy79
from st louis mo
About Me Power User
Pros
- Best looking TV out there
- Great Picture Quality
Cons
- Confusing / Bad Remote Control
Best Uses
- Bedroom
- Business
- Wall Mounting
Comments about Sony 32" 720p LED HDTV:
very good tv....
- Was this a gift?:
- No
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
12/4/2012
good stuff!!!!!!!!!!!!!!!
Pros
- Best looking TV out there
Cons
Best Uses
- Bedroom
Comments about Sony 32" 720p LED HDTV:
good product
- Was this a gift?:
- No
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
11/16/2012
Great Buy
By Douglas
from Copley OH
About Me Casual User
Pros
- All the connections options I could ever need
- Easy To Set Up
- Great Picture Quality
Cons
Best Uses
Comments about Sony 32" 720p LED HDTV:
If was a good fit for our armoire that serves as our entertainment center.
- Was this a gift?:
- No
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
11/13/2012
sony is the best
By HANNAH
from springfiled, VA
Comments about Sony 32" 720p LED HDTV:
VERY GOOD TV, AND GOOD QUALTIY
Was this review helpful? Yes / No
- You may also flag this review
10/30/2012
Bedroom Sized TV
By WTK
from Augusta, GA
About Me Enthusiast
Pros
- All the connections options I could ever need
- Best looking TV out there
- Easy To Set Up
- Energy Efficient
- Good Remote Control
- Great Picture Quality
- Great Sound Quality
- LED-backlit
Cons
Best Uses
- Bedroom
Comments about Sony 32" 720p LED HDTV:
No complaints. Expected it to be excellent and it is.
- Was this a gift?:
- No
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
10/23/2012
Perfect for a Bedroom TV
By Chase
from Pensacola, Fl.
About Me Casual User
Pros
- Easy To Set Up
- Great Picture Quality
- Great Sound Quality
Cons
Best Uses
- Bedroom
- Wall Mounting
Comments about Sony 32" 720p LED HDTV:
TV is perfect for what I was looking for, I have wall mounted this TV in the bedroom and it has a great picture and sound quality. Would recommend this TV to others.
- Was this a gift?:
- No
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
10/2/2012
Another Sony great TV
By vision guy
from Tampa
About Me Casual User
Pros
- All the connections options I could ever need
- Best looking TV out there
- Easy To Set Up
- Energy Efficient
- Great Picture Quality
- Great Sound Quality
- LED-backlit
- Reduced Glare
Cons
- None
Best Uses
- Bedroom
Comments about Sony 32" 720p LED HDTV:
A v wonderful addition for the bedroom , you cannot beat Sony quality and durability
- Was this a gift?:
- No
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
9/28/2012
(5 of 5 customers found this review helpful)
Great TV!!
By YukonJack
from Oklahoma City, OK
Pros
- Easy set-up, only weighs a little more than 15 lbs
Cons
- Harder to wall mount, requires special mount.
Best Uses
Comments about Sony 32" 720p LED HDTV:
Looks good out of the box, depending on the light in your room, might require tweaking of settings. My first LED from Sony, I always wait to buy the newest technology, but I'm always satisfied with the brand.
Bottom Line Yes, I would recommend this to a friend
REVIEWED AT
(5 of 5 customers found this review helpful)
Was this review helpful? Yes / No
- You may also flag this review
9/18/2012
No regreats, great product
By crlafevre
from Laurys station Pa
About Me Casual User
Pros
- All the connections options I could ever need
- Easy To Set Up
- Great Picture Quality
- Great Sound Quality
Cons
Best Uses
- Home
Comments about Sony 32" 720p LED HDTV:
Very pleased
- Was this a gift?:
- No
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
9/13/2012
Great TV!
By Stacey in PA
from Baden, Pennsylvania
About Me Enthusiast
Pros
- Easy To Set Up
- Good Remote Control
- Great Picture Quality
- Great Sound Quality
Cons
Best Uses
- Bedroom
- Wall Mounting
Comments about Sony 32" 720p LED HDTV:
We bought this TV for our bedroom, and it is the perfect size. Picture looks great! No complaints.
- Was this a gift?:
- No
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Displaying reviews 1-10
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Q & A
Do you have questions about this product?
Ask a question
get answers from real customers and in-house experts with AnswerBox.
1 Question | 1 Answer
Displaying question 1
Q:
Where are the speakers on this TV? Is this TV wall mountable? Is it light?Asked on 12/13/2012 by Pam from AdenaKnow the answer? Answer this question
1 answer
A:
The speakers are in the back of the TV, which is common for most newer flat screen TVs. The TV is wall mountable, although the equipment to mount it will have to be purchased separately. The weight is 15.7 pounds.Answered on 12/13/2012 by Community Answer from None
Displaying question 1
Ask a question
Do you have a question about this product?
Delivery
Delivery
Basic Delivery Services:
Appliances & Electonics Delivery - $79.99
Furniture & Fitness Equipment Delivery & Set up: $99.99
Basic delivery applies only to those zip codes within our normal delivery area. To find out if you live within our normal delivery area, you can enter your zip code on a product's detail page to check coverage, or Contact Us.
If you make an online purchase of a deliverable item, a Customer Service Representative will contact you, after the order has been processed, to schedule your delivery.
Services included in Basic Delivery:
- 3-Hour Window: The delivery driver will call on the morning of the delivery, between 6:30am and 8:30am, to provide you with a 3-hour window for delivery. Now you can plan the rest of your day with our three-hour delivery window, and feel confident that you won't miss a meeting, errand, or appointment!
- 40-Minute Call-Ahead Service: The delivery team will call you approximately forty minutes before they arrive at your home, so there is no need to wait at home all day!
- Unpack, level and test appliances. Some exclusions may apply. See Delivery Details below for more information.
- Install icemaker prior to delivery. Complete ice hookups additional charge.
- Partial icemaker line hookup, provided water valve is directly behind refrigerator. Additional fees may apply.
- Switch Refrigerator/Dryer door prior to delivery
- Hook up h.h. gregg electrical cord and dryer venting. Purchased separately.
- Normal gas hookup, provided shut off valve is directly behind the unit. Additional charges may apply. h.h. gregg does not install gas appliances in Tennessee or Alabama
- Removal of boxes and packing materials
- Removal or movement of old appliances, electronics and fitness equipment within the home, at the time of the original delivery, on a one for one basis. h.h. gregg will not remove or move old furniture.
- We cannot disassemble old units or remove stair banister or door frames to remove old appliances.
- Gregg Appliances, Inc. CANNOT be held responsible for any damage to property during removal of old products.
Pickup In-Store
One advantage of picking up your purchase from one of our retail locations is that you avoid paying delivery or shipping charges.
Here's how it works:
Bring to the Store:
One advantage of picking up your purchase from one of our retail locations is that you avoid paying delivery or shipping charges.
Here's how it works:
- Place an eligible item in your cart and choose the Pickup In-Store option.
- Click "Check Availability"and enter your ZIP code. Items available for Pickup In-Store are available for pickup within approximately one hour. Select the store where you'd like to pick up your purchase.
- Complete your order.
- Wait to receive confirmation e-mails:
- Order confirmation – Verifies that we've received your order.
- Ready for pickup – Confirms that your item is ready for pickup. It will also tell you what to bring to the store.
- At the store, look for the Customer Service Desk — or ask the Associate at the door to direct you to the right place.
Bring to the Store:
- Your government-issued photo ID
- The credit card used for the purchase (if you used one)
- Your order number (for a speedier processing)
