Sony 16GB Flash Memory HD Camcorder
(Model: HDRCX160)
Capture amazing 1920 x 1080 Full HD video with the ultra-compact Handycam® camcorder. Features an "Exmor R" CMOS sensor for superior low-light performance and wide angle Sony G lens, plus 42X extended zoom feature for getting you closer to the action
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You can also avoid additional shipping charges by having a product shipped from our distribution centers to your local store for pickup within 96 hours of your purchase.
Here's how it works:
- Place an eligible item in your cart and choose the Pickup In-Store option.
- Click "Check Availability"and enter your ZIP code. Items available for Ship to Store will be available for pickup within 96 hours. Select the store where you'd like to pick up your purchase.
- Complete your order.
- Wait to receive confirmation e-mails:
- Order confirmation – Verifies that we've received your order. This email will also indicate approximately how long it will take for your item to be available for Pickup In-Store.
- Ready for pickup – Confirms that your item is ready for pickup. It will also tell you what to bring to the store.
- At the store, look for the Customer Service Desk — or ask the Associate at the door to direct you to the right place.
Bring to the Store:
- Your government-issued photo ID
- The credit card used for the purchase (if you used one)
- Your order number (for a speedier processing)
One advantage of picking up your purchase from one of our retail locations is that you avoid paying delivery or shipping charges.
Here's how it works:
- Place an eligible item in your cart and choose the Pickup In-Store option.
- Click "Check Availability"and enter your ZIP code. Items available for Pickup In-Store are available for pickup within approximately one hour. Select the store where you'd like to pick up your purchase.
- Complete your order.
- Wait to receive confirmation e-mails:
- Order confirmation – Verifies that we've received your order.
- Ready for pickup – Confirms that your item is ready for pickup. It will also tell you what to bring to the store.
- At the store, look for the Customer Service Desk — or ask the Associate at the door to direct you to the right place.
Bring to the Store:
- Your government-issued photo ID
- The credit card used for the purchase (if you used one)
- Your order number (for a speedier processing)
Cost: $69.99
Basic delivery applies only to those zip codes within our normal delivery area. To find out if you live within our normal delivery area, you can enter your zip code on a product's detail page to check coverage, or Contact Us.
If you make an online purchase of a deliverable item, a Customer Service Representative will contact you within 24 hours of your purchase to schedule your delivery.
Services included in Basic Delivery:
- 40-Minute Call-Ahead Service: At hhgregg, we're always looking for ways to help. To make your delivery more convenient, we have a 40-Minute Call-Ahead Delivery service. Wherever you are, the delivery team will call you approximately forty minutes before they arrive at your home, so there is no need to wait at home all day!
- 3-Hour Window: A "3 hour delivery window" will be communicated via a confirmation call by the driver on the morning of delivery (6:30 am - 8:30am). No time requests. Now you can plan the rest of your day with our three-hour delivery window, and feel confident that you won't miss a meeting, errand, or appointment!
- Unpack, level and test appliances
- Install icemaker prior to delivery
- Refrigerator/Dryer door change prior to delivery
- Hook up hhgregg electrical cord and dryer venting. Purchased separately.
- Normal gas hookup (4 or 6 ft. available; shut off directly behind the unit) [not available in Tennessee]
- Partial icemaker line hookup* provided water valve is directly behind refrigerator
- Removal of boxes and packing materials
- Removal, or movement within the home, (on a one for one basis) of old appliances or television
Shipping Methods
We offer two methods for shipping your orders from hhgregg.com:
- Standard – 4 to 8 business days: Includes 1 day for processing and 3 to 7 days for transit.
- Express – 3 business days: Includes 1 day for processing and 2 days for transit.
Shipping Carriers
hhgregg partners with UPS to ship your packages. Both Standard and Express shipping orders are shipped by UPS. You'll receive a shipping confirmation e-mail that will confirm which carrier was used for your products.
Shipping Costs
Shipping cost is calculated on a "per item" or "per pound" basis and is based on the shipping method you select (Standard or Express).
Special Addresses
hhgregg currently does not ship to the following locations:
- P.O. Boxes
- Alaska
- Hawaii
- Military Addresses
- International Locations




Price Available at Checkout
hhgregg has the legal right to independently set their own sale prices, however some manufacturers have restrictions on how those prices can be displayed and communicated. When our price on a product is lower than the manufacturer’s “minimum advertised price”, i.e. M.A.P., the manufacturer does not allow us to show the lower sales price until you place the item in your cart, or in some cases, proceed to final checkout.
By adhering to the manufacturer’s M.A.P. policies, hhgregg can continue to offer the widest assortment of products from the top brands at the lowest prices. Don’t forget to create an hhgregg account here to receive additional offers. These are just a few of the ways We Help!
To see the price on this item, click the “Add to Cart” button. Then, click the “View My Cart” button. Lastly, click “Proceed to Checkout.” The price will be shown in the Billing section of the Checkout process.
What are Premium Service Plans (PSP's)?
Premium Service Plans offer you security and peace of mind. Protect yourself against unexpected problems and costly repairs. Enjoy your product knowing we will simply repair or replace your product.*
Repair Plan Coverage
hhgregg's first priority is to repair your product as soon as possible. Below are the services covered by your Premium Service Plan in the event there is a problem with your product.
Services included in Repair Coverage:
- 100% Coverage on Parts & Labor: Covers mechanical and electrical breakdowns - even those due to normal wear & tear.*
- No Deductibles: No hidden charges or fees.
- In-Home Service: Professional service technicans to repair your product in the comfort of your home.*
- No Lemon Guarantee: If your covered product requires more than three repairs for the same defect, we'll replace it.
- Up to 10 years of Coverage on Major Components for Selected Items: Includes major products, such as home appliances, consumer electronics, etc.*
- Accidental Damage from Handling (ADH): In the normal and customary use of products, damages can occur. ADH covers your cameras, camcorders and other select products from breakdowns due to drops, spills, cracked lenses and screens.
- Power Surge Protection: Breakdowns resulting from power surges are covered. Manufacturer's warranties do not offer this protection.
- Food Spoilage: In the event that your refrigerator or freezer fails to cool, due to functional part failure, you may qualify for up to $250 toward your food loss replacement.
- Transferable: Coverage is transferable if the product is sold or given as a gift, at no extra charge.
Replacement Plan Coverage
If the service team is unable to repair your product, your Premium Service Plan (PSP) will cover a replacement.
Services included in Replacement Coverage:
- Two Year Replacement Plan Coverage: One-time product replacement for covered products that experience a breakdown.
- In-Store Exchange: For your convenience.
- Transferable: Coverage is transferable if the product is sold or given as a gift, at no extra charge.
Major Component Only Coverage
If you purchased a Major Component Service Plan on one of the following items you will receive the following specific coverage:
- Refrigerator, Freezer, Air Conditioner: Only the compressor is covered
- Top Load Washer: Only the transmission is covered
- Front Load Washer: Only the Drive Motor and motor control board are covered
- Range/ Oven: Only the heating element and/or burner assembly is covered
- Microwave Oven: Only the magnetron tube is covered
- Dishwasher: Only the pump and motor are covered
- Dryer: Motor and heating element and/or motor and burner assembly only
- Single Picture Tube TVs, Projection TVs,: Only the CRT picture tube(s), LCD/DLP TV's light engines and/or light engine repairs are covered (does not include lamp/bulb replacements).
Questions? Call us toll-free at 1-800-284-7344, Monday through Friday from 8AM to 5PM EST.
*Limitations and exclusions apply. See terms and conditions for full details.
Obligor: The company obligated under the Plan is AMT Warranty Corp., whose address is 2200 Hwy 121, Suite 100, Bedford, TX 76021, telephone 1-800-327-5818. In Florida, the company obligated under the Plan is Technology Insurance Company, Inc., whose address is 59 Maiden Lane, 6th Floor, New York, NY 10038, telephone 1-800-327-5818.
Terms and Conditions
Service Plans: what is this?
Sony 16GB Flash Memory HD Camcorder
(Model: HDRCX160)
Product Features
- 1920x1080 Full HD 60p Recording with 3MP still image - 1920 x 1080 high definition resolution lets you record your memories in exceptional Sony® Full High Definition quality
- Capable of 1080/60p recording and playback via HDMI® and compatible HDTV4 providing stunning clarity and incredibly detailed playback of your memories (HD viewing requires compatible HDTV and HDMI® cable, both sold separately)
- 30x optical, 350x digital zoom with 42x extended zoom to get even closer to the action - Extended Zoom works in conjunction with 30x optical zoom to get even closer to the action while maintaining HD image quality
- 16GB embedded Flash Memory for up to 6 hours of recording - The built-in 16GB embedded Flash memory can record and store up to 6 hours of high definition video footage (HD LP mode)
- 3" touchscreen Clear Photo LCD Plus™ display (230K) - The 3" Clear Photo LCD Plus™ display provides exceptional viewing clarity with 230K pixels resolution
- The display rotates up to 270 degrees for multiple viewing angles. Provides sharp, detailed images for monitoring or playback. The convenient touch panel allows easy access to menus and additional functionality such as spot focus and spot metering
- Back-illuminated "Exmor R" CMOS sensor for superb low-light video - Experience stunning low-light sensitivity with improved image clarity and drastically reduced grain with Sony's back-illuminated "Exmor R" CMOS sensor
- Designed for compact cameras and camcorders, the "Exmor R" sensor relocates the photo diodes above the support circuitry, maximizing the light gathering area per pixel so you can shoot with better results in lower lighting conditions
- Wide Angle G lens to capture everything you want - Experience the pinnacle of Sony® lens technology with the professional-quality G Lens
- Engineered for superior optical performance, Sony G lenses deliver brilliant, accurate color reproduction and sharp, amazingly detailed images. In addition, the 29.8mm focal length offers a broader perspective for enhanced wide angle shooting
- Optical SteadyShot™ image stabilization with Active Mode - Optical SteadyShot™ image stabilization with Active Mode compensates for greater degrees of camera shake to deliver stunningly smooth video from wide angle to full telephoto shooting
- In addition, innovative 3-Way Shake-Canceling adds electronic roll stability for even smoother video capture
- Tracking Focus follows selected subjects - Tracking Focus works as an extension of Face Detection to allow you to select an object with a touch of the LCD and have the focus follow the selected object
- Event Browse groups photos/videos for you for easy reference - Event Browse conveniently groups your images and videos together for easier viewing
- The date range that Event Browse groups your pictures and videos is easily adjusted to suit your needs. When used with the Highlight Playback feature, making and sharing a highlight reel from your event is easy and fun
- Highlight Playback creates movies with transitions for you - Why spend hours editing your movies when you can let your camcorder do it for you?
- Highlight Playback identifies and compiles key scenes into a short, entertaining movie complete with music and transitions. You can even pinpoint the exact scene you want to include in the highlight reel
- Wind noise reduction for clear voice recording - Wind Reduction reduces noise and interference that is produced when wind passes over the microphone, giving you a clearer and more enjoyable sound experience
- Intelligent Auto (90 different scene combinations possible) - Intelligent Auto mode goes a step beyond traditional auto modes by analyzing your shot and then automatically selecting the appropriate settings from ten distinct scene modes
- (90 different combinations possible): Landscape, Backlight, Twilight, Spotlight, Low light, Macro, Portait, Baby, Walk, Tripod
- Built-in USB cable for easy file transfer/charge - High-speed, built-in USB 2.0 cable allows for easy connection to a computer for charging or file transfer without having to remember separate cables. Also fits conveniently into the hand strap
- Golf Shot - Building on slow-motion capture capabilities of Smooth Slow Record, Golf Shot captures a few seconds of motion as a sequence of up to 22 still images, which can be viewed/printed individually or as a composite "sequence shot" image
- Direct Copy to external HDD without PC - Store your memories in a whole new way with the ability to copy videos from your camcorder directly to an external hard disk drive (sold separately), all without a computer
- Your camcorder can also access videos stored on the external hard drive for playback on your HDTV, allowing you to utilize the camcorder's handy playback features
- Optics/Lens
- G Lens™
- Focal Length (35mm equivalent) : Movie Mode: 29.8mm-894mm (16:9), 36.5mm-1095mm (4:3), Photo Mode: 32.5mm - 975mm (16:9), 29.8mm - 894mm (4:3)
- f1.8-3.4 aperture
- 37mm filter diameter
- 2.1-63mm focal distance
- 30x optical zoom
- 350x digital zoom
- 42x extended zoom
- Lens stabilization - Optical SteadyShot™ image stabilization with active mode (wide to tele)
- Steady Shot mode active: 30.9mm - 1297mm
- Advanced Features
- Face detection
- Smile Shutter™ technology - Dual capture, Always on/off
- Image stabilization - Optical SteadyShot® image stabilization with Active Mode (wide to tele)
- x.v.Color™
- Audio level display
- Priority setting (for face detection) - Auto, Child Priority, Adult Priority
- Smooth slow record
- Recording
- Media Type - Memory Stick PRO Duo™, Pro-HG Duo™, Pro-HG HX Duo™ media and SD/ SDHC/ SDXC memory card (sold separately)
- JPEG still image mode
- 3.3 megapixels still image maximum effective resolution
- Still image size 16:9 - Movie mode: 3 megapixels 16:9 (2304x1296); Photo mode: 2.5 megapixels 16:9 (2112x1188)
- Still image size 4:3 - Movie mode: 2.2 megapixels 4:3 (1728x1296); Photo mode: 3.3 megapixels 4:3 (2112x1584)
- Video format: HD: MPEG4-AVC/H.264 (AVCHD); AVCHD format compatible (1060/60p: original format); Standard: MPEG2-PS
- Video mode: HD PS: Approx. 28Mbps / FX: Approx. 24Mbps / FH: Approx. 17Mbps / HQ: Approx. 9Mbps / LP: Approx. 5Mbps; STD HQ: 9Mbps
- Video resolution: HD: 1920x1080/60p (PS), 60i (FX, FH), 1440x1080/60i (HQ, LP); standard; 720x480i/60i
- Video actual (pixel): 1490K pixels (16:9), 1120K pixels (4:3)
- Video signal: NTSC color, EIA standards
- Recording and Playback Times: HD PS: Approx. 1h15m (Approx. 1h15m); HD FX: Approx1h30m (Approx. 1h30m); HD FH: Approx2h5m (Approx. 2h5m); HD HQ: Approx3h40m (Approx. 2h45m); HD LP: Approx6h25m (Approx. 6h15m); STD HQ: Approx3h50m (Approx. 3h30m)
- Photo capture from movie: 2.1 megapixels 16:9 (1920x1080); 307K pixels; 4:3 (640x480); 230K pixels 16:9 (640x360)
- Dual record: 3 megapixels 16:9 (2304 x 1296); 2.2 megapixels 4.3 (1728 x 1296)
- Audio format - Dolby® Digital 2-channel, Dolby® Digital stereo creator
- Microphone/Speaker - Built-in zoom microphone, Microphone, Monarual speaker
- Internal media - 16GB flash memory
- Mic level control (2 steps)
- Still image file format - DCF version 2.0 compatible, Exif version 2.3 compatible, MPF baseline compatible
- Wind noise reduction (off/on)
- Wind position (auto)
- Convenience Features
- Quick on (Power on by LCD)
- Auto lens cover
- S/S and Zoom button on LCD (touch panel)
- Fadar effects - White/Black
- Date/Time stamp (Record date and time, camera information)
- Erase/Protect
- Media/Battery indicator (recordable time, free and used media space; recordable time, remaining capacity)
- Power save mode
- Slide show still image playback options
- Video playback options - Highlight Playback (HD Movie Only); Highlight Playback Save and Share (Translate into STD quality); Highlight Scenario (Save/Playback/Erase); Highlight BGM (Preinstalled 4 music files, Music transfer)
- Built-in USB cable
- Multiple language display - English, Simplified English, Brazilian Portuguese, Canadian French, Latin American Spanish
- One touch disc burn (menu)
- Interface
- SD output - Composite Video Out (A/V connecting cable (supplied)); Component Video Out (Component A/V cable (supplied)); S Video Out (A/V connecting cable with S Video (sold separately))
- HD output - HDMI Out (mini) (sold separately); Component Video Out (Component A/V cable (supplied))
- USB port - TypeA, mini-AB/USB2.0 Hi-speed (mass-storage/MTP)
- BRAVIA® Sync™
- Memory Card Slot - Memory Stick PRO Duo™ and SD/ SDHC/ SDXC media compatible
- PhotoTV HD
- Remote jack integrated into A/V remote terminal
- DVDirect: Yes (DVDirect Express, DVD Writer supported (sold separately))
- Direct copy
- A/V remote terminal - Video / S-video / Audio / Component output / Remote
- DC input
- Microphone input - Stereo minijack
- HDMI terminal (mini)
- Focus Control
- Focus system - Contrast AF
- Focus points - 1 point
- AF modes - Auto/Manual (touch panel)
- Focus area - Full range focus/Spot focus
- Focus features - Tracking focus
- AF illuminator
- Imaging sensor
- 1/4" (4.5mm) back-illuminated "Exmor R" CMOS sensor
- BIONZ™ image processor
- Approximately 4,200 pixels gross
- Approximately 1670K pixels effective picture resolution (4:3)
- LCD display
- 3" clear photo LCD™ Plus display (230K)
- Angle adjustment - Opening angle: maximum 90 degrees; Turning angle: maximum 270 degrees
- Brightness control (menu)
- Live View
- Guide frame grid display
- Touch panel
- Power
- infoLithium® with AccuPower™ meter system
- 7.2 volt battery pack, 8.4 volt AC adaptor
- Power consumption (in operation): HD 2.5 watts; Standard: 2.3 watts
- Power consumption (in viewfinder operation): 30.9mm - 1297mm
- Software
- Supplied software - PMB Ver. 5.5 Supports Windows XP Service Pack3,, Windows Vista Service Pack2, Windows 7. PMB software is not supported by Mac OS
- Operating system compatibility - Windows XP SP3 * /Windows Vista SP2 ** /Windows7 * 64-bit editions and Starter (Edition) are not supported. The Windows Image Mastering API (IMAPI) Ver. 2.0 or later is required to use the function for creating discs
- ** Starter (Edition) are not supported. Standard installation is required. Operation is not assured if the above OS has been upgraded or in a multi-boot environment
- Inside Package
- Camcorder, AC adaptor, Rechargeable battery pack, Componet A/V cable, USB connection support cable, Power cord, CD-ROM (Handycam application software), operating guide
Specifications
Customer Reviews
REVIEW SNAPSHOT®
by PowerReviews(based on 11 reviews)
100%
of respondents would recommend this to a friend.
Pros
- Zoom range/performance (18)
- Easy to use (10)
- Great picture quality (10)
- Image stabilization (10)
- Good in low light (7)
Cons
Best Uses
- Travel (7)
- HD shooting (6)
- Home movies (6)
- Reviewer Profile:
- Casual user (8)
- Was this a gift?:
- No (10)
Reviewed by 11 customers
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Displaying reviews 1-10
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I like it a lot!!
Pros
- Easy to Use
- Good Image Stabilization
- Good in Low Light
- Great Picture Quality
- Great Sound
- Great Zoom
- Zoom range/performance
Cons
Best Uses
- HD Shooting
- Travel
Comments about Sony 16GB Flash Memory HD Camcorder:
Great camera small and very portable, great picture !
- Was this a gift?:
- No
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
great deal on great cam
Pros
- Easy to Use
- Good Image Stabilization
- Good in Low Light
- Great Picture Quality
- Great Sound
- Great Zoom
- Zoom range/performance
Cons
Best Uses
- Home Movies
- Indoors/Low Light
- Pics
- Travel
Comments about Sony 16GB Flash Memory HD Camcorder:
great price
- Was this a gift?:
- No
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Great Camcorder
Pros
- Easy to Use
- Good Image Stabilization
- Good in Low Light
- Great Picture Quality
- Great Sound
- Great Zoom
- Large Clear LCD
- Zoom range/performance
Cons
- Poor Still Image
Best Uses
- HD Shooting
- Home Movies
Comments about Sony 16GB Flash Memory HD Camcorder:
Great Product
- Was this a gift?:
- No
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Very nice camcorder for the money.
Pros
- Easy to Use
- Good Image Stabilization
- Good in Low Light
- Great Picture Quality
- Great Zoom
- Large Clear LCD
Cons
Best Uses
- Home Movies
- Travel
Comments about Sony 16GB Flash Memory HD Camcorder:
Compared to JVC Everio camcorder I replaced, this Sony is fabulous. Love the automatic lens cover. The picture quality is great, and the autofocus is spot-on. A good HD camcorder for the casual user like myself.
- Was this a gift?:
- No
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
IF YOU WANT THE BEST -- BUY THIS
Pros
- Easy to Use
- Good Image Stabilization
- Good in Low Light
- Great Picture Quality
- Great Sound
- Great Zoom
- Large Clear LCD
- Zoom range/performance
Cons
Best Uses
- HD Shooting
- Travel
- Weddings/Events
Comments about Sony 16GB Flash Memory HD Camcorder:
i FIRST PURCHASED A TOSHIBA AND IT WAS TOO COMPLICATED FOR AN ELECTRONIC DUMMY LIKE ME. I RETURNED IT AFTER A WEEK AND PURCHASED THE SONY ON THE RECOMMENDATION OF THE SALESMAN. BEST CHOICE I EVER MADE
- Was this a gift?:
- No
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Beware
Pros
- Easy to Use
- Good Image Stabilization
- Great Picture Quality
- Great Zoom
- Large Clear LCD
- Zoom range/performance
Cons
- Poor Sound
Best Uses
- HD Shooting
- Home Movies
Comments about Sony 16GB Flash Memory HD Camcorder:
Mostly videos of Grandkids
- Was this a gift?:
- No
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Great images and easy to use
Pros
- Easy to Use
- Good Image Stabilization
- Good in Low Light
- Great Picture Quality
- Great Sound
- Great Zoom
- Large Clear LCD
- Zoom range/performance
Cons
Best Uses
- HD Shooting
- Home Movies
- Indoors/Low Light
- Travel
Comments about Sony 16GB Flash Memory HD Camcorder:
Bought it because my old tape version finally died. This was a good choice.
- Was this a gift?:
- No
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Watch out for refurbs!
Pros
- Easy to Use
- Good Image Stabilization
- Great Picture Quality
- Great Zoom
Cons
- Received a refurb
Best Uses
- Travel
Comments about Sony 16GB Flash Memory HD Camcorder:
The first one I was received was a refurb and it was sold "as new." It was covered in fingerprints and in portugese as best as I could guess. I returned it and exchanged it for a new one that was in English. Much better the second time around.
- Was this a gift?:
- No
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Love my Sony Camcorder!!!!
Pros
- Easy to Use
- Good Image Stabilization
- Good in Low Light
- Great Picture Quality
- Great Sound
- Great Zoom
- Large Clear LCD
- Zoom range/performance
Cons
- Limited Zoom
Best Uses
- Great for home movies
Comments about Sony 16GB Flash Memory HD Camcorder:
We take the sony on vacation with us. It isn't heavy and fits in my purse. I love it for movies of my granddaughter. It's so easy to use.
- Was this a gift?:
- No
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Awesome Camcorder
Pros
- Easy to Use
- Good Image Stabilization
- Great Picture Quality
- Great Sound
- Great Zoom
- Zoom range/performance
Cons
Best Uses
- HD Shooting
- Home Movies
- Movies/Short Films
- Travel
- Weddings/Events
Comments about Sony 16GB Flash Memory HD Camcorder:
Jumped from a MiniDV camera to this and I only record in the highest quality mode. It's like night and day. The picture is awesome.
- Was this a gift?:
- No
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
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Q & A
Do you have questions about this product?
get answers from real customers and in-house experts with AnswerBox.
Q:
Can you specify the body colorAsked on 11/24/2011 by Soma from Exton,PAKnow the answer? Answer this question
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Delivery
Shipping Methods
We offer two methods for shipping your orders from hhgregg.com:
- Standard – 4 to 8 business days: Includes 1 day for processing and 3 to 7 days for transit.
- Express – 3 business days: Includes 1 day for processing and 2 days for transit.
Shipping Carriers
hhgregg partners with UPS to ship your packages. Both Standard and Express shipping orders are shipped by UPS. You'll receive a shipping confirmation e-mail that will confirm which carrier was used for your products.
Shipping Costs
Shipping cost is calculated on a "per item" or "per pound" basis and is based on the shipping method you select (Standard or Express).
Special Addresses
hhgregg currently does not ship to the following locations:
- P.O. Boxes
- Alaska
- Hawaii
- Military Addresses
- International Locations
One advantage of picking up your purchase from one of our retail locations is that you avoid paying delivery or shipping charges.
Here's how it works:
- Place an eligible item in your cart and choose the Pickup In-Store option.
- Click "Check Availability"and enter your ZIP code. Items available for Pickup In-Store are available for pickup within approximately one hour. Select the store where you'd like to pick up your purchase.
- Complete your order.
- Wait to receive confirmation e-mails:
- Order confirmation – Verifies that we've received your order.
- Ready for pickup – Confirms that your item is ready for pickup. It will also tell you what to bring to the store.
- At the store, look for the Customer Service Desk — or ask the Associate at the door to direct you to the right place.
Bring to the Store:
- Your government-issued photo ID
- The credit card used for the purchase (if you used one)
- Your order number (for a speedier processing)













