Samsung Wi-Fi Internet Blu-ray Player
(Model: BDD5700)
Meet the Samsung Blu-ray disc player. It's your portal to the online world, using Samsung Smart TV™. Gives you the power to explore the entire Internet, search content either on your TV or online, and use your favorite Samsung apps right on your TV.
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This product may be available for:
Pickup In-Store, Ship to Store and Ship to Home
Ship to Store
You can also avoid additional shipping charges by having a product shipped from our distribution centers to your local store for pickup within 96 hours of your purchase.
Here's how it works:
Bring to the Store:
You can also avoid additional shipping charges by having a product shipped from our distribution centers to your local store for pickup within 96 hours of your purchase.
Here's how it works:
- Place an eligible item in your cart and choose the Pickup In-Store option.
- Click "Check Availability"and enter your ZIP code. Items available for Ship to Store will be available for pickup within 96 hours. Select the store where you'd like to pick up your purchase.
- Complete your order.
- Wait to receive confirmation e-mails:
- Order confirmation – Verifies that we've received your order. This email will also indicate approximately how long it will take for your item to be available for Pickup In-Store.
- Ready for pickup – Confirms that your item is ready for pickup. It will also tell you what to bring to the store.
- At the store, look for the Customer Service Desk — or ask the Associate at the door to direct you to the right place.
Bring to the Store:
- Your government-issued photo ID
- The credit card used for the purchase (if you used one)
- Your order number (for a speedier processing)
Pickup In-Store
One advantage of picking up your purchase from one of our retail locations is that you avoid paying delivery or shipping charges.
Here's how it works:
Bring to the Store:
One advantage of picking up your purchase from one of our retail locations is that you avoid paying delivery or shipping charges.
Here's how it works:
- Place an eligible item in your cart and choose the Pickup In-Store option.
- Click "Check Availability"and enter your ZIP code. Items available for Pickup In-Store are available for pickup within approximately one hour. Select the store where you'd like to pick up your purchase.
- Complete your order.
- Wait to receive confirmation e-mails:
- Order confirmation – Verifies that we've received your order.
- Ready for pickup – Confirms that your item is ready for pickup. It will also tell you what to bring to the store.
- At the store, look for the Customer Service Desk — or ask the Associate at the door to direct you to the right place.
Bring to the Store:
- Your government-issued photo ID
- The credit card used for the purchase (if you used one)
- Your order number (for a speedier processing)
Delivery
Cost: $69.99
Basic delivery applies only to those zip codes within our normal delivery area. To find out if you live within our normal delivery area, you can enter your zip code on a product's detail page to check coverage, or Contact Us.
If you make an online purchase of a deliverable item, a Customer Service Representative will contact you within 24 hours of your purchase to schedule your delivery.
Services included in Basic Delivery:
Cost: $69.99
Basic delivery applies only to those zip codes within our normal delivery area. To find out if you live within our normal delivery area, you can enter your zip code on a product's detail page to check coverage, or Contact Us.
If you make an online purchase of a deliverable item, a Customer Service Representative will contact you within 24 hours of your purchase to schedule your delivery.
Services included in Basic Delivery:
- 40-Minute Call-Ahead Service: At hhgregg, we're always looking for ways to help. To make your delivery more convenient, we have a 40-Minute Call-Ahead Delivery service. Wherever you are, the delivery team will call you approximately forty minutes before they arrive at your home, so there is no need to wait at home all day!
- 3-Hour Window: A "3 hour delivery window" will be communicated via a confirmation call by the driver on the morning of delivery (6:30 am - 8:30am). No time requests. Now you can plan the rest of your day with our three-hour delivery window, and feel confident that you won't miss a meeting, errand, or appointment!
- Unpack, level and test appliances
- Install icemaker prior to delivery
- Refrigerator/Dryer door change prior to delivery
- Hook up hhgregg electrical cord and dryer venting. Purchased separately.
- Normal gas hookup (4 or 6 ft. available; shut off directly behind the unit) [not available in Tennessee]
- Partial icemaker line hookup* provided water valve is directly behind refrigerator
- Removal of boxes and packing materials
- Removal, or movement within the home, (on a one for one basis) of old appliances or television
Ship to Home
Shipping Methods
We offer two methods for shipping your orders from hhgregg.com:
Shipping Carriers
hhgregg partners with UPS to ship your packages. Both Standard and Express shipping orders are shipped by UPS. You'll receive a shipping confirmation e-mail that will confirm which carrier was used for your products.
Shipping Costs
Shipping cost is calculated on a "per item" or "per pound" basis and is based on the shipping method you select (Standard or Express).
Special Addresses
hhgregg currently does not ship to the following locations:
Shipping Methods
We offer two methods for shipping your orders from hhgregg.com:
- Standard – 4 to 8 business days: Includes 1 day for processing and 3 to 7 days for transit.
- Express – 3 business days: Includes 1 day for processing and 2 days for transit.
Shipping Carriers
hhgregg partners with UPS to ship your packages. Both Standard and Express shipping orders are shipped by UPS. You'll receive a shipping confirmation e-mail that will confirm which carrier was used for your products.
Shipping Costs
Shipping cost is calculated on a "per item" or "per pound" basis and is based on the shipping method you select (Standard or Express).
Special Addresses
hhgregg currently does not ship to the following locations:
- P.O. Boxes
- Alaska
- Hawaii
- Military Addresses
- International Locations
Availability for
(edit)
You will choose your delivery option during checkout.
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Price Available at Checkout
hhgregg has the legal right to independently set their own sale prices, however some manufacturers have restrictions on how those prices can be displayed and communicated. When our price on a product is lower than the manufacturer’s “minimum advertised price”, i.e. M.A.P., the manufacturer does not allow us to show the lower sales price until you place the item in your cart, or in some cases, proceed to final checkout.
By adhering to the manufacturer’s M.A.P. policies, hhgregg can continue to offer the widest assortment of products from the top brands at the lowest prices. Don’t forget to create an hhgregg account here to receive additional offers. These are just a few of the ways We Help!
To see the price on this item, click the “Add to Cart” button. Then, click the “View My Cart” button. Lastly, click “Proceed to Checkout.” The price will be shown in the Billing section of the Checkout process.
SRP
$179.95
Savings $50.00
Your Price $129.95
Premium Service Plans
What are Premium Service Plans (PSP's)?
Premium Service Plans offer you security and peace of mind. Protect yourself against unexpected problems and costly repairs. Enjoy your product knowing we will simply repair or replace your product.*
Repair Plan Coverage
hhgregg's first priority is to repair your product as soon as possible. Below are the services covered by your Premium Service Plan in the event there is a problem with your product.
Services included in Repair Coverage:
Replacement Plan Coverage
If the service team is unable to repair your product, your Premium Service Plan (PSP) will cover a replacement.
Services included in Replacement Coverage:
Major Component Only Coverage
If you purchased a Major Component Service Plan on one of the following items you will receive the following specific coverage:
Questions? Call us toll-free at 1-800-284-7344, Monday through Friday from 8AM to 5PM EST.
*Limitations and exclusions apply. See terms and conditions for full details.
Obligor: The company obligated under the Plan is AMT Warranty Corp., whose address is 2200 Hwy 121, Suite 100, Bedford, TX 76021, telephone 1-800-327-5818. In Florida, the company obligated under the Plan is Technology Insurance Company, Inc., whose address is 59 Maiden Lane, 6th Floor, New York, NY 10038, telephone 1-800-327-5818.
Terms and Conditions
What are Premium Service Plans (PSP's)?
Premium Service Plans offer you security and peace of mind. Protect yourself against unexpected problems and costly repairs. Enjoy your product knowing we will simply repair or replace your product.*
Repair Plan Coverage
hhgregg's first priority is to repair your product as soon as possible. Below are the services covered by your Premium Service Plan in the event there is a problem with your product.
Services included in Repair Coverage:
- 100% Coverage on Parts & Labor: Covers mechanical and electrical breakdowns - even those due to normal wear & tear.*
- No Deductibles: No hidden charges or fees.
- In-Home Service: Professional service technicans to repair your product in the comfort of your home.*
- No Lemon Guarantee: If your covered product requires more than three repairs for the same defect, we'll replace it.
- Up to 10 years of Coverage on Major Components for Selected Items: Includes major products, such as home appliances, consumer electronics, etc.*
- Accidental Damage from Handling (ADH): In the normal and customary use of products, damages can occur. ADH covers your cameras, camcorders and other select products from breakdowns due to drops, spills, cracked lenses and screens.
- Power Surge Protection: Breakdowns resulting from power surges are covered. Manufacturer's warranties do not offer this protection.
- Food Spoilage: In the event that your refrigerator or freezer fails to cool, due to functional part failure, you may qualify for up to $250 toward your food loss replacement.
- Transferable: Coverage is transferable if the product is sold or given as a gift, at no extra charge.
Replacement Plan Coverage
If the service team is unable to repair your product, your Premium Service Plan (PSP) will cover a replacement.
Services included in Replacement Coverage:
- Two Year Replacement Plan Coverage: One-time product replacement for covered products that experience a breakdown.
- In-Store Exchange: For your convenience.
- Transferable: Coverage is transferable if the product is sold or given as a gift, at no extra charge.
Major Component Only Coverage
If you purchased a Major Component Service Plan on one of the following items you will receive the following specific coverage:
- Refrigerator, Freezer, Air Conditioner: Only the compressor is covered
- Top Load Washer: Only the transmission is covered
- Front Load Washer: Only the Drive Motor and motor control board are covered
- Range/ Oven: Only the heating element and/or burner assembly is covered
- Microwave Oven: Only the magnetron tube is covered
- Dishwasher: Only the pump and motor are covered
- Dryer: Motor and heating element and/or motor and burner assembly only
- Single Picture Tube TVs, Projection TVs,: Only the CRT picture tube(s), LCD/DLP TV's light engines and/or light engine repairs are covered (does not include lamp/bulb replacements).
Questions? Call us toll-free at 1-800-284-7344, Monday through Friday from 8AM to 5PM EST.
*Limitations and exclusions apply. See terms and conditions for full details.
Obligor: The company obligated under the Plan is AMT Warranty Corp., whose address is 2200 Hwy 121, Suite 100, Bedford, TX 76021, telephone 1-800-327-5818. In Florida, the company obligated under the Plan is Technology Insurance Company, Inc., whose address is 59 Maiden Lane, 6th Floor, New York, NY 10038, telephone 1-800-327-5818.
Terms and Conditions
Service Plans: what is this?
In-Store Only
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Samsung Wi-Fi Internet Blu-ray Player
(Model: BDD5700)
Please note: these email addresses will only be used for the purpose of informing your friend of this product.
Product Features
- Smart Blu-ray Player with Web-Connected Apps - Samsung Smart Blu-ray Players allow you to easily search for movies, TV shows, explore Samsung apps and find many other types of new interactive content
- Premium apps specifically built for your TV that connects you to your favorite digital content such as movies from Netflix or Blockbuster, TV shows from Hulu Plus, videos from YouTube, music from Pandora, and social updates from Facebook or Twitter
- A Search All feature enables you to find videos or files on both apps and other connected devices via AllShare DLNA Technology. The Your Video recommendation engine suggests movies you might like from your video-on-demand services
- Samsung Smart Blu-ray Players lets you discover a new world of web-connected entertainment
- Stylish Design - This Blu-ray player lets you stream content to your TV and other devices. The slim simple design, high gloss finish and integrated blue disc lighting effect makes it a stylish addition to any home
- Built-in Wi-Fi - With built-in Wifi, no additional cables or wires are needed to connect to your wireless home network. You can wirelessly access Samsung Apps or other Smart TV features with ease
- You can also connect with other DLNA devices via Samsung AllShare DLNA technology
- Sync Multiple Devices with AllShare DLNA Technology - Samsung's AllShare lets you sync up many of your DLNA-enabled digital devices so you can access music, movies and photos right on your TV screen through a Samsung Blu-ray Player
- Files on your PC, camera and mobile devices can wirelessly and effortlessly be available right on your TV. This Blu-ray player comes with Built-in Wi-Fi so it can easily be connected to your wireless network without any additional equipment
- Ultra Fast Play speeds up the load time on movies so discs start faster after they're inserted into the Blu-ray or DVD player
- Features
- HDMI CEC
- Samsung Smart TV™ - Search Now, Media Hub, Samsung Apps
- BD Wise™
- Enhanced picture quality
- New graphic user interface
- Fast booting and loading time
- Touch sensor control
- Multi-format disc playback
- Audio
- Dolby® Digital, Dolby® Digital Plus, Dolby® Digital TrueHD, DTS
- Video
- MPEG-2, MPEG-4, DivX HD, WMV
- Connectivity
- One HDMI output
- One USB 2.0
- Ethernet port
- 2 channels audio output
- Optical digital audio outputs
- Compatibility
- BD-ROM, BD-RE/-R, DVD-Video/DVD±R/DVD±RW, CD-DA/CD-R, CD-RW playback media
- Inside Package
- Blu-ray player, audio/video cable, remote control, AAA batteries for remote control, user manual, quick guide
Specifications
Attributes
Manufacturer Model Number:
BD-D5700/ZA
Product Specifications:
-
Dimensions: 8.3" (D) x 17" (W) x 1.6" (H)
-
Weight: 3.8 lbs.
Product Warranty:
Warranty
Parts and Labor: One year limited warranty.
Customer Reviews
REVIEW SNAPSHOT®
by PowerReviewsSamsung Wi-Fi Internet Blu-ray Player
(based on 41 reviews)
Ratings Distribution
5 Stars
(30)
4 Stars
(9)
3 Stars
(1)
2 Stars
(1)
1 Stars
(0)
95%
of respondents would recommend this to a friend.
Pros
- Easy set-up (28)
- Excellent image quality (27)
- Good connections (26)
- Good soundtrack support (20)
- DVD upconversion (13)
Cons
- Slow load time (4)
Best Uses
- Home (21)
- Streaming (16)
- Home theater (15)
- LCD TV (12)
- Plasma TV (8)
- Reviewer Profile:
- Enthusiast (19), Casual user (13), Power user (7)
- Was this a gift?:
- No (36), Yes (4)
Most Liked Positive Review
Excellent product and value
NHL Live app to watch games on TV, and several streaming options for movies & TV. Great value for the price. 3D was not important to. The smart hub app works great...Read complete review
NHL Live app to watch games on TV, and several streaming options for movies & TV. Great value for the price. 3D was not important to. The smart hub app works great, as does the media share. to share pictures and video on your TV. Wireless LAN connection was a must. Even though content providers are slow producing apps for the device, the basics are there. The SAMSUNG mobile app lets me control the device from my phone.
VS
Most Liked Negative Review
Netflix doesn't work on this model
This DVD player was purchased for me for a gift because I wanted to be able to use the Netflix app. Unfortunately, after speaking with Samsung 3 times, netflix once and my internet provider...Read complete review
This DVD player was purchased for me for a gift because I wanted to be able to use the Netflix app. Unfortunately, after speaking with Samsung 3 times, netflix once and my internet provider once, we were never able to get it to connect. This DVD player is going back to the store!
Reviewed by 41 customers
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Displaying reviews 1-10
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3/25/2012
great player
By mc
from pa
Comments about Samsung Wi-Fi Internet Blu-ray Player:
Great player
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
3/16/2012
(1 of 1 customers found this review helpful)
Great Buy
By MCSGTMAJ
from Philadelphia, PA Suburb
About Me Enthusiast
Pros
- Easy Set-Up
- Excellent Image Quality
- Good Connections
- Good Soundtrack Support
Cons
Best Uses
- Home
- LCD TV
- Office
- Streaming
Comments about Samsung Wi-Fi Internet Blu-ray Player:
Used every night for viewing news, movies or other entertainment. HUB feature a plus for easy access to the numerous available access sites. To date, I have not found anything that has troubled me with its use. Great purchase and the sales personnel at hhgregg know the ins and our of what they sell. Sales person was great.
- Was this a gift?:
- No
Bottom Line Yes, I would recommend this to a friend
(1 of 1 customers found this review helpful)
Was this review helpful? Yes / No
- You may also flag this review
3/14/2012
Had this for 6 months NO PROBLEMS
Pros
- Easy Set-Up
- Excellent Image Quality
- Good Connections
- Good Soundtrack Support
Cons
Best Uses
- Home Theater
Comments about Samsung Wi-Fi Internet Blu-ray Player:
I have had no problems from this Blue Ray player and have had it for 6 months. I am not streaming video with it so I cannot address that side.
- Was this a gift?:
- No
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
3/14/2012
awesome buy
Pros
- Easy Set-Up
- Excellent Image Quality
- Good Soundtrack Support
Cons
Best Uses
- Home
Comments about Samsung Wi-Fi Internet Blu-ray Player:
Very happy with purchase
- Was this a gift?:
- No
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
3/14/2012
Excellent Blu-ray player
Pros
- DVD Upconversion
- Easy Set-Up
- Excellent Image Quality
- Good Connections
Cons
Best Uses
Comments about Samsung Wi-Fi Internet Blu-ray Player:
I got this Blu-ray player mainly for it's low price-point and built-in WiFi. I've got the player in an upstairs bedroom while my wireless router is on the 1st floor. When streaming Netflix/Hulu+ content, the stream will sometimes stutter and have connectivity issues. It runs flawless though when I stretch some cat5 upstairs to it. I've used other wireless devices in the same room to stream media and had no issues at all. Overall though, this is a great Blu-Ray player, and I don't regret the purchase at all.
- Was this a gift?:
- No
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
3/14/2012
This is my 3rd purchase very very happy
Pros
- Easy Set-Up
- Excellent Image Quality
- Good Connections
- Good Soundtrack Support
Cons
Best Uses
- Home
- Home Theater
- Plasma TV
Comments about Samsung Wi-Fi Internet Blu-ray Player:
Used fort watching blue ray dvd's and netflix
- Was this a gift?:
- No
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
3/14/2012
Great product and awesome features
By Nocable
from Ohio
About Me Enthusiast
Pros
- Easy to set up
Cons
- None
Best Uses
- Streaming
Comments about Samsung Wi-Fi Internet Blu-ray Player:
Nice wifi feature
- Was this a gift?:
- No
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
3/14/2012
BLUE RAY DISC PLAYER
Pros
- Easy Set-Up
Cons
Best Uses
- Home
- Plasma TV
Comments about Samsung Wi-Fi Internet Blu-ray Player:
GOT FOR INTERNET WIFI BUT CAN SEE NO DIFFERENCE IN QUALITY IMAGE ON THE HD TV BUT NO PROBLEMS WITH ITS USE
- Was this a gift?:
- Yes
Was this review helpful? Yes / No
- You may also flag this review
3/14/2012
It was so good I bought two
By Daniel
from Butler, PA
About Me Enthusiast
Pros
- Easy Set-Up
- Excellent Image Quality
- Good Connections
- Good Soundtrack Support
Cons
Best Uses
- Home Theater
Comments about Samsung Wi-Fi Internet Blu-ray Player:
We got this device for our home and because it would allow us to connect wirelessly to the internet.
The set up wasn't hard and it worked right out of the box. I liked it so much that I got another one for my bedroom
- Was this a gift?:
- No
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
3/3/2012
Works well
Pros
- DVD Upconversion
- Good Connections
- Good Soundtrack Support
Cons
- Difficult Set-Up
- Poor Image Quality
- Slow Load Time
Best Uses
- Home
- Streaming
Comments about Samsung Wi-Fi Internet Blu-ray Player:
Can not see a quality difference between BLU RAY and common DVD
- Was this a gift?:
- No
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Displaying reviews 1-10
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Q & A
Do you have questions about this product?
Ask a question
get answers from real customers and in-house experts with AnswerBox.
8 Questions | 10 Answers
Displaying questions 1-8
Q:
does this one have a browser built in? can I put my e-mails on my tv for viewing along with youtube videoes ect, can i surf the net with it? i like the Sony one that you can surf the net on your big tv, since it says you can connect to the net will it work that way?Asked on 4/11/2012 by AnonymousKnow the answer? Answer this question
1 answer
A:
No, this browser does not have a browser built in. The Internet on it can be used with services like Netflix or with specific apps like Facebook, but there is no dedicated browser to surf the net.Answered on 4/14/2012 by Community Answer from None
Q:
I have an older tv- is ther any problems hooking it up?Asked on 1/27/2012 by AnonymousKnow the answer? Answer this question
1 answer
A:
If you are going to use the Samsung Wi-Fi Internet Blu-ray Player on older TV the set needs to have the ability to accept digital inputs.Answered on 1/30/2012 by Community Answer from None
Q:
How much integration is possible with the Samsung Galaxy Nexus Phone? Is there an ability to wirelessly transfer between the devices? Is the Blu-Ray player NFC capable?Asked on 1/22/2012 by Anonymous from IndianaKnow the answer? Answer this question
1 answer
A:
You should be able to connect to the Samsung Wi-Fi Internet Blu-ray Player with the Samsung Galaxy Nexus Phone because of the DLNA Technology. Though, you may have to download the DLNA app on the phone. There is an ability to wirelessly transfer between devices using DLNA, and it is NFC capable.Answered on 1/26/2012 by Community Answer from None
Q:
DO you still need wi-fi in your home or does this product provide the wi-fi?Asked on 11/30/2011 by Anonymous from chicagoKnow the answer? Answer this question
1 answer
A:
This product has built in wifi means that if you have wifi connection at home you can connect this player to it and watch videos online and you won't need network cable to connect it to your home network.Answered on 12/2/2011 by Community Answer from None
Q:
What can you do too get all wires off the smart tv by samsungAsked on 11/30/2011 by Thomas from In FloridaKnow the answer? Answer this question
1 answer
A:
The Samsung Wi-Fi Internet Blu-ray Player connects via AllShare DLNA Technology. This gets rids of all the wires required to connect your system.Answered on 12/5/2011 by Community Answer from None
Q:
Do I have to have a Samsung Smart TV to access Netflix and other services through the Blue-Ray Player, or can it be any Samsung TV?Asked on 11/28/2011 by AnonymousKnow the answer? Answer this question
2 answers
A:
The Samsung Wi-Fi Internet Blu-ray Player does not require a Samsung Smart TV, it will function with any digital TV with the proper inputs.Answered on 12/2/2011 by Community Answer from NoneA:
It can be any Samsung TV. I have a Samsung regular HD TV and I was able to stream Netflix the same day I purchased the Blu-ray Player.Answered on 11/29/2011 by frmorris from Richmond, VA
Q:
What cables should be purchase to enable the highest quality sound and picture? I've heard of fiber optic and hdmi cables, but wasn't sure if it includes either or if the HDMI supports video as well as sound.Asked on 11/25/2011 by Joe - Purchased today from St. Petersburg, flKnow the answer? Answer this question
2 answers
A:
Using a HDMI cable gives you both video and soundAnswered on 11/28/2011 by Kris from Chicago, ILA:
For the highest quality audio and video on your Samsung Wi-Fi Internet Blu-ray Player you should get HDMI cables. HDMI supports both.Answered on 11/28/2011 by Community Answer from None
Q:
Does this player play DVD-R DVDs?Asked on 11/17/2011 by AnonymousKnow the answer? Answer this question
1 answer
A:
The Samsung Wi-Fi Internet Blu-ray Player (model BDD5700) will play DVD and DVD-R discs.Answered on 11/21/2011 by Anonymous from None
Displaying questions 1-8
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Delivery
Ship to Home
Shipping Methods
We offer two methods for shipping your orders from hhgregg.com:
Shipping Carriers
hhgregg partners with UPS to ship your packages. Both Standard and Express shipping orders are shipped by UPS. You'll receive a shipping confirmation e-mail that will confirm which carrier was used for your products.
Shipping Costs
Shipping cost is calculated on a "per item" or "per pound" basis and is based on the shipping method you select (Standard or Express).
Special Addresses
hhgregg currently does not ship to the following locations:
Shipping Methods
We offer two methods for shipping your orders from hhgregg.com:
- Standard – 4 to 8 business days: Includes 1 day for processing and 3 to 7 days for transit.
- Express – 3 business days: Includes 1 day for processing and 2 days for transit.
Shipping Carriers
hhgregg partners with UPS to ship your packages. Both Standard and Express shipping orders are shipped by UPS. You'll receive a shipping confirmation e-mail that will confirm which carrier was used for your products.
Shipping Costs
Shipping cost is calculated on a "per item" or "per pound" basis and is based on the shipping method you select (Standard or Express).
Special Addresses
hhgregg currently does not ship to the following locations:
- P.O. Boxes
- Alaska
- Hawaii
- Military Addresses
- International Locations
Pickup In-Store
One advantage of picking up your purchase from one of our retail locations is that you avoid paying delivery or shipping charges.
Here's how it works:
Bring to the Store:
One advantage of picking up your purchase from one of our retail locations is that you avoid paying delivery or shipping charges.
Here's how it works:
- Place an eligible item in your cart and choose the Pickup In-Store option.
- Click "Check Availability"and enter your ZIP code. Items available for Pickup In-Store are available for pickup within approximately one hour. Select the store where you'd like to pick up your purchase.
- Complete your order.
- Wait to receive confirmation e-mails:
- Order confirmation – Verifies that we've received your order.
- Ready for pickup – Confirms that your item is ready for pickup. It will also tell you what to bring to the store.
- At the store, look for the Customer Service Desk — or ask the Associate at the door to direct you to the right place.
Bring to the Store:
- Your government-issued photo ID
- The credit card used for the purchase (if you used one)
- Your order number (for a speedier processing)
