Buy online or by phone: 1-866-WSGREGG (hours)
Our website assistance call center hours are:
8am to 5pm Monday thru Friday
All times EST
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Website Sales & Help Center: 1-866-WSGREGG
Having trouble? Call now, we can help you complete your purchase!
Monday - Friday 9am to 8pm (EST)
Saturday 9am to 7pm (EST)
Sunday 11am to 7pm (EST)

Retail Store Customer Service & Help Center: 1-800-284-7344
Monday - Friday 8am - 5pm (EST)
Saturday 8am - 12pm (EST)

To contact your local hhgregg store by phone, please see our
Store Listing Page for the correct phone number.

Contact Us By Email
If you have a question about one of our products or services, the answer you're looking for may be in our Information Center. If not, you'll want to get in touch with one of our Customer Care Professionals. We've made it easy to get the answers you need from the people who know. We encourage you to e-mail your question to our Customer Care Center. To ensure your comment reaches the department that can best answer your specific question, please choose a category below:

Delivery Inquiries
Installation Inquiries
Order Status Requests
Repair Service Questions
Store/Retail Experience
Website Feedback
Other Questions

To Contact Us By Mail
hhgregg Appliances, Inc.
c/o Corporate Headquarters Inquiries
4151 East 96th Street
Indianapolis, IN 46240

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hhgregg FREE SHIPPING Close Window
Free UPS (Ground) Shipping on all shipping eligible products $99 and up - Product ships from hhgregg in 1-2 business days, UPS will deliver 3-8 days later.

Free shipping (UPS Ground) is available for a limited time on selected items. These items are clearly marked as "Free Shipping." Our Free Shipping Offer may be retracted or discontinued at any time. Because of size and weight constraints, some of the items offered through hhgregg.com are not available to be shipped, such as big-screen televisions and large appliances. You'll need to indicate your preferred shipping method when you've completed shopping online. We also offer additional shipping options at a charge such as 2nd Day and Next Day shipping.
  1. Applies only to shipments to the continental United States.
  2. Excludes any item which ships by freight carrier.
  3. Excludes any purchase in our retail stores.
  4. If you choose an enhanced shipping option such as next-day air delivery you will be charged for the cost of the upgraded service.
  5. This is a limited time offer. hhgregg reserves the right to end or change this offer at any time without prior notice.


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Tracking Your Online Shipped Order

If you have a question regarding the status of your UPS shipped online order, please have your 10-digit invoice number ready. This number was provided to you when you placed your on-line order.  
 
In order to track your UPS shippable order, please enter your online 10-digit invoice number.

 
 

If you do not have your online invoice number or wish to speak to one of our Customer Care Professionals, please call 1-866-WSGREGG Monday through Friday, from 8am to 5pm (ET), or email us at contact us 24 hours a day, 7 days a week!

Home Delivery Questions
If you have a question regarding your order to be delivered to you, please contact one of our Customer Care Professionals at 1-866-WSGREGG Monday through Friday, from 8am to 5pm (ET) or refer to contact us.

Retail Store Purchases
If you have a question regarding your purchase made in one of our retail locations, please contact one of our Customer Care Professionals at 1-866-WSGREGG Monday through Friday, from 8am to 5pm (ET) or refer to contact us. Click the link if you need information regarding our Returns & Exchanges policy

   

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