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Frigidaire 1.6 Cu. Ft. 1,000-Watt Stainless Steel Over-the-Range Microwave (Model: FFMV164LS)
This item qualifies for Free Standard Shipping. Orders shipped via Standard UPS ground will arrive in approximately 4 to 8 business days, which includes 1 day for processing and 3 to 7 days for transit.
AVERAGE REVIEW RATING
PRODUCT QUESTIONS
Read Product QuestionsArrives in 5 days
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Availability may vary by location
You can also avoid additional shipping charges by having a product shipped from our distribution centers to your local store for pickup within 96 hours of your purchase.
Here's how it works:
- Place an eligible item in your cart and choose the Pickup In-Store option.
- Click "Check Availability"and enter your ZIP code. Items available for Ship to Store will be available for pickup within 96 hours. Select the store where you'd like to pick up your purchase.
- Complete your order.
- Wait to receive confirmation e-mails:
- Order confirmation – Verifies that we've received your order. This email will also indicate approximately how long it will take for your item to be available for Pickup In-Store.
- Ready for pickup – Confirms that your item is ready for pickup. It will also tell you what to bring to the store.
- At the store, look for the Customer Service Desk — or ask the Associate at the door to direct you to the right place.
Bring to the Store:
- Your government-issued photo ID
- The credit card used for the purchase (if you used one)
- Your order number (for a speedier processing)
One advantage of picking up your purchase from one of our retail locations is that you avoid paying delivery or shipping charges.
Here's how it works:
- Place an eligible item in your cart and choose the Pickup In-Store option.
- Click "Check Availability"and enter your ZIP code. Items available for Pickup In-Store are available for pickup within approximately one hour. Select the store where you'd like to pick up your purchase.
- Complete your order.
- Wait to receive confirmation e-mails:
- Order confirmation – Verifies that we've received your order.
- Ready for pickup – Confirms that your item is ready for pickup. It will also tell you what to bring to the store.
- At the store, look for the Customer Service Desk — or ask the Associate at the door to direct you to the right place.
Bring to the Store:
- Your government-issued photo ID
- The credit card used for the purchase (if you used one)
- Your order number (for a speedier processing)
Delivery
Basic Delivery Services:
Furniture & Fitness Equipment Delivery & Set up: $99.99
Basic delivery applies only to those zip codes within our normal delivery area. To find out if you live within our normal delivery area, you can enter your zip code on a product's detail page to check coverage, or Contact Us.
If you make an online purchase of a deliverable item, a Customer Service Representative will contact you, after the order has been processed, to schedule your delivery.
Services included in Basic Delivery:
- 3-Hour Window: The delivery driver will call on the morning of the delivery, between 6:30am and 8:30am, to provide you with a 3-hour window for delivery. Now you can plan the rest of your day with our three-hour delivery window, and feel confident that you won't miss a meeting, errand, or appointment!
- 40-Minute Call-Ahead Service: The delivery team will call you approximately forty minutes before they arrive at your home, so there is no need to wait at home all day!
- Unpack, level and test appliances. Some exclusions may apply. See Delivery Details below for more information.
- Install icemaker prior to delivery. Complete ice hookups additional charge.
- Partial icemaker line hookup, provided water valve is directly behind refrigerator. Additional fees may apply.
- Switch Refrigerator/Dryer door prior to delivery
- Hook up h.h. gregg electrical cord and dryer venting. Purchased separately.
- Normal gas hookup, provided shut off valve is directly behind the unit. Additional charges may apply. h.h. gregg does not install gas appliances in Tennessee or Alabama
- Removal of boxes and packing materials
- Removal or movement of old appliances, electronics and fitness equipment within the home, at the time of the original delivery, on a one for one basis. h.h. gregg will not remove or move old furniture.
- We cannot disassemble old units or remove stair banister or door frames to remove old appliances.
- Gregg Appliances, Inc. CANNOT be held responsible for any damage to property during removal of old products.
Shipping Methods
We offer two methods for shipping your orders from hhgregg.com:
- Standard – 4 to 8 business days: Includes 1 day for processing and 3 to 7 days for transit.
- Express – 3 business days: Includes 1 day for processing and 2 days for transit.
Shipping Carriers
h.h. gregg partners with UPS to ship your packages. Both Standard and Express shipping orders are shipped by UPS. You'll receive a shipping confirmation e-mail that will confirm which carrier was used for your products.
Shipping Costs
Shipping cost is calculated on a "per item" or "per pound" basis and is based on the shipping method you select (Standard or Express).
Special Addresses
h.h. gregg currently does not ship to the following locations:
- P.O. Boxes
- Alaska
- Hawaii
- Military Addresses
- International Locations




What are Premium Service Plans (PSP's)?
Premium Service Plans offer you security and peace of mind. Protect yourself against unexpected problems and costly repairs. Enjoy your product knowing we will simply repair or replace your product.*
Repair Plan Coverage
h.h. gregg's first priority is to repair your product as soon as possible. Below are the services covered by your Premium Service Plan in the event there is a problem with your product.
Services included in Repair Coverage:
- 100% Coverage on Parts & Labor: Covers mechanical and electrical breakdowns - even those due to normal wear & tear.*
- No Deductibles: No hidden charges or fees.
- In-Home Service: Professional service technicans to repair your product in the comfort of your home.*
- No Lemon Guarantee: If your covered product requires more than three repairs for the same defect, we'll replace it.
- Up to 10 years of Coverage on Major Components for Selected Items: Includes major products, such as home appliances, consumer electronics, etc.*
- Accidental Damage from Handling (ADH): In the normal and customary use of products, damages can occur. ADH covers your cameras, camcorders and other select products from breakdowns due to drops, spills, cracked lenses and screens.
- Power Surge Protection: Breakdowns resulting from power surges are covered. Manufacturer's warranties do not offer this protection.
- Food Spoilage: In the event that your refrigerator or freezer fails to cool, due to functional part failure, you may qualify for up to $250 toward your food loss replacement.
- Transferable: Coverage is transferable if the product is sold or given as a gift, at no extra charge.
Replacement Plan Coverage
If the service team is unable to repair your product, your Premium Service Plan (PSP) will cover a replacement. For a replacement, a damaged model will first be replaced with a new product of the same model. If this model is unavailable for any reason, you will be given a substitute model from the same manufacturer at a similar price point.
Services included in Replacement Coverage:
- Two Year Replacement Plan Coverage: One-time product replacement for covered products that experience a breakdown.
- In-Store Exchange: For your convenience.
- Transferable: Coverage is transferable if the product is sold or given as a gift, at no extra charge.
Major Component Only Coverage
If you purchased a Major Component Service Plan on one of the following items you will receive the following specific coverage:
- Refrigerator, Freezer, Air Conditioner: Only the compressor is covered
- Top Load Washer: Only the transmission is covered
- Front Load Washer: Only the Drive Motor and motor control board are covered
- Range/ Oven: Only the heating element and/or burner assembly is covered
- Microwave Oven: Only the magnetron tube is covered
- Dishwasher: Only the pump and motor are covered
- Dryer: Motor and heating element and/or motor and burner assembly only
- Single Picture Tube TVs, Projection TVs,: Only the CRT picture tube(s), LCD/DLP TV's light engines and/or light engine repairs are covered (does not include lamp/bulb replacements).
Quality Customer Service
In the event that your product experiences a breakdown, our customer service representatives are available to assist you. We will quickly assess the breakdown and determine which of the following services you require.
- Carry-in: We will refer you to the nearest authorized service center from a network of over 25,000 servicers.
- Pre-paid Shipping: We provide you with a pre-paid shipping label for products that require shipment for service.
- On-site (In-Home): Someone will come to your home to repair your product.*
Questions? Call us toll-free at 1-800-284-7344, Monday through Friday from 8AM to 5PM EST.
*Limitations and exclusions apply. See terms and conditions for full details.
Obligor: The company obligated under the Plan is AMT Warranty Corp., whose address is 2200 Hwy 121, Suite 100, Bedford, TX 76021, telephone 1-800-327-5818. In Florida, the company obligated under the Plan is Technology Insurance Company, Inc., whose address is 59 Maiden Lane, 6th Floor, New York, NY 10038, telephone 1-800-327-5818.
Terms and Conditions
Service Plans:
Price Available at Checkout
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Frigidaire 1.6 Cu. Ft. 1,000-Watt Stainless Steel Over-the-Range Microwave
(Model: FFMV164LS)
12 Months Special Financing Available
On purchase of FFMV164LS with your h.h. gregg credit card made between 01/03/08 to 12/31/13. Subject to credit approval. Minimum monthly payments required. Click here for details.
Product Features
- 1.6 cu. ft. capacity - Extra large microwave provides 1.6 cu. ft. of cooking space and will hold almost any dish - even a 13 x 9 baking dish
- One-Touch Options - Easy-to-use one touch buttons so you can cook baked potatoes, popcorn or even add 30 seconds with the touch of a button
- Ready-Select™ Controls - Easily select options with the touch of a button
- Two Speed Ventilation - Over-the-range microwave doubles as a hood with two fan speeds
- Auto Reheat options - Reheat almost anything with the touch of a button
- Multi-stage cooking option allows you to program power levels and cooking times in advance so you can program it to defrost, cook and keep a meal warm all at once
- Extra-large 13-1/2" diameter glass turntable
- 10 cooking power levels
- Dishwasher-safe vent filters
- Auto-start heat sensor vent fan
- Electronic clock and timer
- Attractive stainless steel exterior
Specifications
Universal Product Code (UPC) represented as a barcode and series of numbers.
A feature on some microwaves that allows you to lock the control pad so that children won't be able to use the microwave without supervision. Most child-locks require a pass code or touch command.
The clock shows the time-of-day. The timer counts down the seconds, minutes and hours of cooking time.
The time and power levels are displayed on the microwave
Choose from a variety of settings. Higher settings move more air and are more efficient for heavy cooking.
Each make and model varies when it comes to control display. Most are electronic keypads that operate at a touch of a button; others include manual controls which have to be turned like a rotary dial to operate.
The overall internal depth, measured in inches.
The overall internal height, measured in inches.
The overall internal width, measured in inches.
The overall exterior depth, measured in inches.
The overall exterior height, measured in inches.
The overall exterior width, measured in inches.
Turntable diameter refers to the size of the turntable. Dishes that are wider than the turntable will not rotate.
The color of the portable.
Convection cooking uses forced heated air. This combination is the best of two systems, allowing you to cook by microwave or by convection.
Capacity is the maximum amount a microwave can contain. The interior of the oven is measured in cubic feet. Consider the size of food and the container it comes in when choosing a microwave oven.
2 basic types of microwave ovens. Countertop ovens are a freestanding microwave oven that can be placed on a countertop or on a microwave oven shelf. Over-the-Range microwaves are installed over your kitchen range and have ventilation and lighting.
Power levels control the power according to the type of food being cooked, and the speed at which it is cooked.
Turntable microwaves have an actual turntable in the microwave that spins food while it cooks, this allows food to cook evenly and more efficient.
Cooking power is noted as wattage. A higher wattage will cook foods faster.
This feature allows you to reheat foods by simply pressing the Auto Reheat key and entering the number of servings. Even if your food has been refrigerated, the Auto Reheat key will help give your food its original looks and taste.
This preprogrammed feature lets you automatically defrost meat, poultry, and seafood, all at a touch of a button.
The popcorn key lets you pop a single bag of prepackaged microwave popcorn automatically.
Use the quick minute feature to set cooking times in multiples of one minute or to add minutes to a current cooking session.
Sensor cooking adjusts power levels and calculates cooking times automatically. This gives you reheating and cooking functions for various foods right at your fingertips.
The manufacturer's warranty period for labor.
The manufacturer's warranty period for parts.
Customer Reviews
REVIEW SNAPSHOT®
by PowerReviews(based on 56 reviews)
93%
of respondents would recommend this to a friend.
Pros
- Simple controls (47)
- Easy to clean (45)
- Attractive (37)
- Heats evenly (34)
- Simple display (32)
Cons
- Noisy (4)
Best Uses
- Quick meals (41)
- Leftovers (29)
- Popcorn (27)
- Frozen food (25)
- Thawing (24)
- Reviewer Profile:
- Casual cook (33), Avid cook (19)
- Primary use:
- Personal (41)
Most Liked Positive Review
you will not be disappointed
I did my research and found this product to be the one with the best reviews and price
I did my research and found this product to be the one with the best reviews and price
VS
Most Liked Negative Review
OK for the price, has some drawbacks
First off, it's a microwave and it acts as such. It's a little bit slower to heat than similar models by another manufacturer, but I'm OK with that because my reheated food doesn't cook...Read complete review
First off, it's a microwave and it acts as such. It's a little bit slower to heat than similar models by another manufacturer, but I'm OK with that because my reheated food doesn't cook more and dry out like with a more powerful model. What's a few more seconds? Installation was as expected, just make sure to have a helper.
The downside to this unit is the ANNOYING beeper that CAN NOT BE SHUT OFF! Trust me, you'll know when your food is ready. So will your neighbors. You'll hear three long, loud beeps that don't stop even once you've opened the door. I really wish there was a way to adjust the beeper to shut up once the door was opened, or to just sound one beep instead of three. This seems like a minor gripe, but I've installed similar models from other brands that don't bug me this much. It's my kitchen, I should enjoy it and not run to the microwave to hit the CANCEL button 2 seconds before time expires.
The exhaust fan works well, easy to clean, and the lights are bright enough, although a bit yellow for my tastes. Overall a good solid unit for the price, and with a few tweaks from the factory would be a 5 star review.
Reviewed by 56 customers
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Displaying reviews 1-10
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Frigidaire Microwave
Pros
- Attractive Design
- Easy To Clean
- Easy To Install
- Heats Evenly
- Powerful
- Simple Controls
- Simple Display
Cons
Best Uses
- Defrosting
- Frozen Food
- Leftovers
- Popcorn
- Quick Meals
Comments about Frigidaire 1.6 Cu. Ft. 1,000-Watt Stainless Steel Over-the-Range Microwave:
nice design at a resonable cost.
- Primary use:
- Personal
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
Pretty great device, but oh that beep
Pros
- Attractive Design
- Easy To Clean
- Easy To Install
- Heats Evenly
- Simple Controls
Cons
- Beep
Best Uses
- Defrosting
- Leftovers
Comments about Frigidaire 1.6 Cu. Ft. 1,000-Watt Stainless Steel Over-the-Range Microwave:
This is a great little microwave, especially for the price. The installation was mostly a snap (my existing cupboard and exhaust made for some difficult finagling of the ductwork). The defrost setting is really impressive so long as you get the weight of the food right. The only drawback is the annoying end beep. It beeps three long times regardless if you open the door after the timer runs down. Other than that it's attractive and effective.
- Primary use:
- Personal
Bottom Line Yes, I would recommend this to a friend
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- You may also flag this review
(1 of 1 customers found this review helpful)
OK for the price, has some drawbacks
By DrBundy
from New Orleans, LA
About Me Gourmet Cook
Pros
- Attractive Design
- Easy To Clean
- Easy To Install
- Heats Evenly
- Simple Controls
Cons
- Loud
- Noisy
Best Uses
Comments about Frigidaire 1.6 Cu. Ft. 1,000-Watt Stainless Steel Over-the-Range Microwave:
First off, it's a microwave and it acts as such. It's a little bit slower to heat than similar models by another manufacturer, but I'm OK with that because my reheated food doesn't cook more and dry out like with a more powerful model. What's a few more seconds? Installation was as expected, just make sure to have a helper.
The downside to this unit is the ANNOYING beeper that CAN NOT BE SHUT OFF! Trust me, you'll know when your food is ready. So will your neighbors. You'll hear three long, loud beeps that don't stop even once you've opened the door. I really wish there was a way to adjust the beeper to shut up once the door was opened, or to just sound one beep instead of three. This seems like a minor gripe, but I've installed similar models from other brands that don't bug me this much. It's my kitchen, I should enjoy it and not run to the microwave to hit the CANCEL button 2 seconds before time expires.
The exhaust fan works well, easy to clean, and the lights are bright enough, although a bit yellow for my tastes. Overall a good solid unit for the price, and with a few tweaks from the factory would be a 5 star review.
- Primary use:
- Personal
Bottom Line No, I would not recommend this to a friend
(1 of 1 customers found this review helpful)
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Very nice!
Pros
- Attractive Design
- Heats Evenly
- Simple Controls
- Simple Display
Cons
Best Uses
- Quick Meals
Comments about Frigidaire 1.6 Cu. Ft. 1,000-Watt Stainless Steel Over-the-Range Microwave:
When the timer goes off, it is very loud but at least you know it's done!
- Primary use:
- Personal
Bottom Line Yes, I would recommend this to a friend
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- You may also flag this review
great microwave
Pros
- Attractive Design
- Easy To Clean
- Heats Evenly
- Powerful
- Simple Controls
- Simple Display
Cons
Best Uses
- Defrosting
- Frozen Food
- Popcorn
- Quick Meals
Comments about Frigidaire 1.6 Cu. Ft. 1,000-Watt Stainless Steel Over-the-Range Microwave:
Amazing how evenly it cooks, and how quick! Popcorn 1 min 25 sec; no burnt, no unpopped! Reheats scrambled eggs perfect; perfect cook on frozen pancakes and sausage, at the same time!
- Primary use:
- Personal
Bottom Line Yes, I would recommend this to a friend
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- You may also flag this review
Works good
Pros
- Attractive Design
- Easy To Install
- Heats Evenly
- Powerful
- Simple Controls
- Simple Display
Cons
Best Uses
- Defrosting
- Frozen Food
Comments about Frigidaire 1.6 Cu. Ft. 1,000-Watt Stainless Steel Over-the-Range Microwave:
Works great and looks great!
- Primary use:
- Personal
Bottom Line Yes, I would recommend this to a friend
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- You may also flag this review
(1 of 1 customers found this review helpful)
you will not be disappointed
Pros
- Attractive Design
- Easy To Install
- Heats Evenly
- Simple Controls
- Simple Display
Cons
Best Uses
- Defrosting
- Leftovers
- Popcorn
Comments about Frigidaire 1.6 Cu. Ft. 1,000-Watt Stainless Steel Over-the-Range Microwave:
I did my research and found this product to be the one with the best reviews and price
- Primary use:
- Personal
Bottom Line Yes, I would recommend this to a friend
(1 of 1 customers found this review helpful)
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- You may also flag this review
Nice size!
Pros
- Attractive Design
- Easy To Clean
- Easy To Install
- Heats Evenly
- Powerful
- Simple Controls
- Simple Display
Cons
Best Uses
- Frozen Food
- Leftovers
- Popcorn
- Quick Meals
Comments about Frigidaire 1.6 Cu. Ft. 1,000-Watt Stainless Steel Over-the-Range Microwave:
I had read in other reviews that the ending beep was loud and couldn't be turned off. Not true! It beeps three several-second beeps that are not too loud even in my small home. Sound and length are not a problem.
- Primary use:
- Personal
Bottom Line Yes, I would recommend this to a friend
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- You may also flag this review
quick, efficient
Pros
- Easy To Clean
- Heats Evenly
Cons
Best Uses
- Leftovers
Comments about Frigidaire 1.6 Cu. Ft. 1,000-Watt Stainless Steel Over-the-Range Microwave:
excellent service
- Primary use:
- Personal
Bottom Line Yes, I would recommend this to a friend
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- You may also flag this review
LOOKS AND WORKS GREAT!!
Pros
- Attractive Design
- Easy To Clean
- Easy To Install
- Heats Evenly
- Looks great
- Powerful
- Simple Controls
- Simple Display
Cons
Best Uses
- Defrosting
- Frozen Food
- Leftovers
- Popcorn
- Quick Meals
Comments about Frigidaire 1.6 Cu. Ft. 1,000-Watt Stainless Steel Over-the-Range Microwave:
LOOKS GREAT, WAS JUST WHAT WE WERE LOOKING FOR. PRICE WAS RIGHT, DELIVERY WAS GREAT. NO PROBLEMS WHAT SO EVER. THANKS HH GREGG
- Primary use:
- Personal
Bottom Line Yes, I would recommend this to a friend
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- You may also flag this review
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Q & A
Do you have questions about this product?
get answers from real customers and in-house experts with AnswerBox.
Q:
How long are these appliance on saleAsked on 2/23/2013 by redd from cocoa floridaKnow the answer? Answer this question
1 answer
Q:
This IS NOT a question about the microwave, but that keeps on coming up. It is a question about the refrigerator of this deal. Is it counter depth or can we get a counter depth fridge with this offer?
thanksAsked on 2/18/2013 by x from columbus ohioKnow the answer? Answer this question
1 answer
A:
No, the particular refrigerator in this package is not considered counter-depth, however Frigidaire does offer other models that are counter-depth.Answered on 2/18/2013 by Community Answer from None
Q:
If I purchase the appliance set that you have on sale is it necessary that I have to purchase the dishwasher because I do not need a dishwasherAsked on 2/17/2013 by hattie from cocoaKnow the answer? Answer this question
1 answer
Q:
Can installation still be scheduled if I pick up the item versus having it delivered?Asked on 2/16/2013 by John from United StatesKnow the answer? Answer this question
1 answer
Q:
Are additional parts required if replacing an over-range hood vent with the microwave?
Also, can the 10% rewards coupon be used in combination with the sale?Asked on 2/16/2013 by John from United StatesKnow the answer? Answer this question
1 answer
Q:
How long is the power cord?Asked on 1/28/2013 by anniebKnow the answer? Answer this question
1 answer
A:
We cannot find information regarding the length of this power cord. Please contact Frigidaire Customer Support at http://www.frigidaire.com/contactus/Answered on 2/14/2013 by Anonymous
Q:
Does it come with the wall mounting materialsAsked on 1/14/2013 by snoopy from InvernessKnow the answer? Answer this question
1 answer
A:
Yes, it does come with the parts to mount it to the wall.Answered on 1/14/2013 by Community Answer from None
Q:
I have a different Frigidaire over the range microwave that I want to replace because there is a problem with the door. I can have it repaired, it's not that old and matches the range but the exhaust fan is extremely loud even on low setting. I like everything else about it. How loud is the exhaust fan on this MW? ThanksAsked on 12/24/2012 by Eddie from South JerseyKnow the answer? Answer this question
1 answer
A:
Manufacturers do not rate over the counter fan noise levels. However, this particular model has two fan speeds, 170/300 CFM. Reviews do not indicate a problem with fan noise and at the 170 CFM setting, it will be pretty quiet.
A lot of over the counter microwaves only have 300CFM exhaust. At the low setting, this microwave will be quieter than most.Answered on 12/24/2012 by Community Answer from None
Q:
Hello, Does the microwave have a night light, work light, and grease filter?
Thanks, JimmyAsked on 11/30/2012 by Jimmy from Frederick MdKnow the answer? Answer this question
1 answer
Q:
Does this have a turn table?Asked on 5/24/2012 by Anonymous from Atlanta, GaKnow the answer? Answer this question
1 answer
A:
Yes, this Frigidaire microwave (model# FFMV164LS) has a 13.5-inch diameter turntable. A front panel can disable turntable rotation.
BTW, that's a fairly large turntable. The one in my over-the-range microwave (an 8-yr-old GE Spacemaker) is only 12.5 inches across, an inch smaller than the turntable in the FFMV164LS.Answered on 5/25/2012 by Community Answer from None
Do you have a question about this product?
Delivery
Delivery
Basic Delivery Services:
Furniture & Fitness Equipment Delivery & Set up: $99.99
Basic delivery applies only to those zip codes within our normal delivery area. To find out if you live within our normal delivery area, you can enter your zip code on a product's detail page to check coverage, or Contact Us.
If you make an online purchase of a deliverable item, a Customer Service Representative will contact you, after the order has been processed, to schedule your delivery.
Services included in Basic Delivery:
- 3-Hour Window: The delivery driver will call on the morning of the delivery, between 6:30am and 8:30am, to provide you with a 3-hour window for delivery. Now you can plan the rest of your day with our three-hour delivery window, and feel confident that you won't miss a meeting, errand, or appointment!
- 40-Minute Call-Ahead Service: The delivery team will call you approximately forty minutes before they arrive at your home, so there is no need to wait at home all day!
- Unpack, level and test appliances. Some exclusions may apply. See Delivery Details below for more information.
- Install icemaker prior to delivery. Complete ice hookups additional charge.
- Partial icemaker line hookup, provided water valve is directly behind refrigerator. Additional fees may apply.
- Switch Refrigerator/Dryer door prior to delivery
- Hook up h.h. gregg electrical cord and dryer venting. Purchased separately.
- Normal gas hookup, provided shut off valve is directly behind the unit. Additional charges may apply. h.h. gregg does not install gas appliances in Tennessee or Alabama
- Removal of boxes and packing materials
- Removal or movement of old appliances, electronics and fitness equipment within the home, at the time of the original delivery, on a one for one basis. h.h. gregg will not remove or move old furniture.
- We cannot disassemble old units or remove stair banister or door frames to remove old appliances.
- Gregg Appliances, Inc. CANNOT be held responsible for any damage to property during removal of old products.
One advantage of picking up your purchase from one of our retail locations is that you avoid paying delivery or shipping charges.
Here's how it works:
- Place an eligible item in your cart and choose the Pickup In-Store option.
- Click "Check Availability"and enter your ZIP code. Items available for Pickup In-Store are available for pickup within approximately one hour. Select the store where you'd like to pick up your purchase.
- Complete your order.
- Wait to receive confirmation e-mails:
- Order confirmation – Verifies that we've received your order.
- Ready for pickup – Confirms that your item is ready for pickup. It will also tell you what to bring to the store.
- At the store, look for the Customer Service Desk — or ask the Associate at the door to direct you to the right place.
Bring to the Store:
- Your government-issued photo ID
- The credit card used for the purchase (if you used one)
- Your order number (for a speedier processing)












Merchant response: Hello - We are sorry to hear about your experience with your microwave purchase. Can you please email onlinecustomercare@hhgregg.com to see if we can help resolve this?