Dyson Animal Upright Vacuum with Airmuscle™ Technology for Precise and Thorough Cleaning
(Model: DC28ANIMAL)
Dyson engineers spent three years developing Airmuscle™ technology. Combines 3 components - a powered cam, a pneumatic actuator and a high-torque clutch - each precisely adjusting the cleaner head to clean every floor surface, without losing suction.
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You can also avoid additional shipping charges by having a product shipped from our distribution centers to your local store for pickup within 96 hours of your purchase.
Here's how it works:
- Place an eligible item in your cart and choose the Pickup In-Store option.
- Click "Check Availability"and enter your ZIP code. Items available for Ship to Store will be available for pickup within 96 hours. Select the store where you'd like to pick up your purchase.
- Complete your order.
- Wait to receive confirmation e-mails:
- Order confirmation – Verifies that we've received your order. This email will also indicate approximately how long it will take for your item to be available for Pickup In-Store.
- Ready for pickup – Confirms that your item is ready for pickup. It will also tell you what to bring to the store.
- At the store, look for the Customer Service Desk — or ask the Associate at the door to direct you to the right place.
Bring to the Store:
- Your government-issued photo ID
- The credit card used for the purchase (if you used one)
- Your order number (for a speedier processing)
One advantage of picking up your purchase from one of our retail locations is that you avoid paying delivery or shipping charges.
Here's how it works:
- Place an eligible item in your cart and choose the Pickup In-Store option.
- Click "Check Availability"and enter your ZIP code. Items available for Pickup In-Store are available for pickup within approximately one hour. Select the store where you'd like to pick up your purchase.
- Complete your order.
- Wait to receive confirmation e-mails:
- Order confirmation – Verifies that we've received your order.
- Ready for pickup – Confirms that your item is ready for pickup. It will also tell you what to bring to the store.
- At the store, look for the Customer Service Desk — or ask the Associate at the door to direct you to the right place.
Bring to the Store:
- Your government-issued photo ID
- The credit card used for the purchase (if you used one)
- Your order number (for a speedier processing)
Cost: $69.99
Basic delivery applies only to those zip codes within our normal delivery area. To find out if you live within our normal delivery area, you can enter your zip code on a product's detail page to check coverage, or Contact Us.
If you make an online purchase of a deliverable item, a Customer Service Representative will contact you within 24 hours of your purchase to schedule your delivery.
Services included in Basic Delivery:
- 40-Minute Call-Ahead Service: At hhgregg, we're always looking for ways to help. To make your delivery more convenient, we have a 40-Minute Call-Ahead Delivery service. Wherever you are, the delivery team will call you approximately forty minutes before they arrive at your home, so there is no need to wait at home all day!
- 3-Hour Window: A "3 hour delivery window" will be communicated via a confirmation call by the driver on the morning of delivery (6:30 am - 8:30am). No time requests. Now you can plan the rest of your day with our three-hour delivery window, and feel confident that you won't miss a meeting, errand, or appointment!
- Unpack, level and test appliances
- Install icemaker prior to delivery
- Refrigerator/Dryer door change prior to delivery
- Hook up hhgregg electrical cord and dryer venting. Purchased separately.
- Normal gas hookup (4 or 6 ft. available; shut off directly behind the unit) [not available in Tennessee]
- Partial icemaker line hookup* provided water valve is directly behind refrigerator
- Removal of boxes and packing materials
- Removal, or movement within the home, (on a one for one basis) of old appliances or television
Shipping Methods
We offer two methods for shipping your orders from hhgregg.com:
- Standard – 4 to 8 business days: Includes 1 day for processing and 3 to 7 days for transit.
- Express – 3 business days: Includes 1 day for processing and 2 days for transit.
Shipping Carriers
hhgregg partners with UPS to ship your packages. Both Standard and Express shipping orders are shipped by UPS. You'll receive a shipping confirmation e-mail that will confirm which carrier was used for your products.
Shipping Costs
Shipping cost is calculated on a "per item" or "per pound" basis and is based on the shipping method you select (Standard or Express).
Special Addresses
hhgregg currently does not ship to the following locations:
- P.O. Boxes
- Alaska
- Hawaii
- Military Addresses
- International Locations




Price Available at Checkout
hhgregg has the legal right to independently set their own sale prices, however some manufacturers have restrictions on how those prices can be displayed and communicated. When our price on a product is lower than the manufacturer’s “minimum advertised price”, i.e. M.A.P., the manufacturer does not allow us to show the lower sales price until you place the item in your cart, or in some cases, proceed to final checkout.
By adhering to the manufacturer’s M.A.P. policies, hhgregg can continue to offer the widest assortment of products from the top brands at the lowest prices. Don’t forget to create an hhgregg account here to receive additional offers. These are just a few of the ways We Help!
To see the price on this item, click the “Add to Cart” button. Then, click the “View My Cart” button. Lastly, click “Proceed to Checkout.” The price will be shown in the Billing section of the Checkout process.
What are Premium Service Plans (PSP's)?
Premium Service Plans offer you security and peace of mind. Protect yourself against unexpected problems and costly repairs. Enjoy your product knowing we will simply repair or replace your product.*
Repair Plan Coverage
hhgregg's first priority is to repair your product as soon as possible. Below are the services covered by your Premium Service Plan in the event there is a problem with your product.
Services included in Repair Coverage:
- 100% Coverage on Parts & Labor: Covers mechanical and electrical breakdowns - even those due to normal wear & tear.*
- No Deductibles: No hidden charges or fees.
- In-Home Service: Professional service technicans to repair your product in the comfort of your home.*
- No Lemon Guarantee: If your covered product requires more than three repairs for the same defect, we'll replace it.
- Up to 10 years of Coverage on Major Components for Selected Items: Includes major products, such as home appliances, consumer electronics, etc.*
- Accidental Damage from Handling (ADH): In the normal and customary use of products, damages can occur. ADH covers your cameras, camcorders and other select products from breakdowns due to drops, spills, cracked lenses and screens.
- Power Surge Protection: Breakdowns resulting from power surges are covered. Manufacturer's warranties do not offer this protection.
- Food Spoilage: In the event that your refrigerator or freezer fails to cool, due to functional part failure, you may qualify for up to $250 toward your food loss replacement.
- Transferable: Coverage is transferable if the product is sold or given as a gift, at no extra charge.
Replacement Plan Coverage
If the service team is unable to repair your product, your Premium Service Plan (PSP) will cover a replacement.
Services included in Replacement Coverage:
- Two Year Replacement Plan Coverage: One-time product replacement for covered products that experience a breakdown.
- In-Store Exchange: For your convenience.
- Transferable: Coverage is transferable if the product is sold or given as a gift, at no extra charge.
Major Component Only Coverage
If you purchased a Major Component Service Plan on one of the following items you will receive the following specific coverage:
- Refrigerator, Freezer, Air Conditioner: Only the compressor is covered
- Top Load Washer: Only the transmission is covered
- Front Load Washer: Only the Drive Motor and motor control board are covered
- Range/ Oven: Only the heating element and/or burner assembly is covered
- Microwave Oven: Only the magnetron tube is covered
- Dishwasher: Only the pump and motor are covered
- Dryer: Motor and heating element and/or motor and burner assembly only
- Single Picture Tube TVs, Projection TVs,: Only the CRT picture tube(s), LCD/DLP TV's light engines and/or light engine repairs are covered (does not include lamp/bulb replacements).
Questions? Call us toll-free at 1-800-284-7344, Monday through Friday from 8AM to 5PM EST.
*Limitations and exclusions apply. See terms and conditions for full details.
Obligor: The company obligated under the Plan is AMT Warranty Corp., whose address is 2200 Hwy 121, Suite 100, Bedford, TX 76021, telephone 1-800-327-5818. In Florida, the company obligated under the Plan is Technology Insurance Company, Inc., whose address is 59 Maiden Lane, 6th Floor, New York, NY 10038, telephone 1-800-327-5818.
Terms and Conditions
Service Plans: what is this?
Dyson Animal Upright Vacuum with Airmuscle™ Technology for Precise and Thorough Cleaning
(Model: DC28ANIMAL)
Product Features
- Airmuscle™ technology - DC28 Animal combines three cleaner head technologies, each precisely adjusting to clean every floor type thoroughly
- Fingertip controls - Automatically adjusts (or de-activates) the brush bar for different floor types using a powered cam. No bending down. No awkward dials
- Root Cyclone™ technology - Patented technology that doesn't lose suction power as you vacuum
- Cleaner exhaust air - Air expelled from a Dyson has up to 150 times less mold and bacteria than the air you breathe
- Mini turbine head - Cleans pet hair and dirt from tight spaces such as upholstery, stairs and the car
- Stair tool - A Dyson-designed tool for removing dust and dirt from stairs and stair carpets
- Combination accessory tool - Debris nozzle converts to a brush tool for dusting
- Mini turbine head - Cleans pet hair and dirt from tight spaces such as upholstery, stairs and the car. Quickly attaches to the hose or wand
- Flat Out™ head - Articulates for effective pick-up, and is especially handy for cleaning under low furniture and household appliances
- Motorized brush bar - Powerful bristle remove dirt and pet hair from carpets
- Lifetime washable HEPA filter for the cleanest expelled air
- 245 air watts (constant) suction power
- 0.61 gallon clear bin
- 52.2 feet maximum reach
- 35.2 feet cord length
- Inside Package
- Vacuum, Operating manual, Quick start guide, warranty information, product registration card. Also included tools are stair tool, combination accessory tool, mini turbine head and Flat Out™ head
Specifications
Customer Reviews
REVIEW SNAPSHOT®
by PowerReviews100%
of respondents would recommend this to a friend.
Pros
- Easy to use (5)
- Long power cord (5)
- Powerful/good suction (5)
- Easy to empty (4)
Cons
- Heavy (4)
Best Uses
- Carpet (5)
- Pet hair (5)
- Hardwood floors (4)
- Stairs (3)
- Reviewer Profile:
- Frequent user (5)
- Primary use:
- Personal (5)
Reviewed by 6 customers
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Displaying reviews 1-6
wife happy. I am happy
Pros
- Easy To Empty
- Easy to Use
- Long Power Cord
- Powerful/Good Suction
Cons
- Heavy
Best Uses
- Carpet
- Pet Hair
Comments about Dyson Animal Upright Vacuum with Airmuscle™ Technology for Precise and Thorough Cleaning:
From the first time use, the wife was happy about what she saw. we were both amazed at how much it picked up the first use and we just used the old vaccume that morning.
- Primary use:
- Personal
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
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it sucks!
Pros
- Easy To Empty
- Easy to Use
- Long Power Cord
- Powerful/Good Suction
Cons
- Heavy
- Needs a longer hose
Best Uses
- Carpet
- Hardwood Floors
- Pet Hair
- Tile Floors
Comments about Dyson Animal Upright Vacuum with Airmuscle™ Technology for Precise and Thorough Cleaning:
second one. could be lighter and a longer hose for the attachemnts.
- Primary use:
- Personal
Bottom Line Yes, I would recommend this to a friend
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- You may also flag this review
Love it!!
Pros
- Deep cleaning
- Easy to Use
- Long Power Cord
- Powerful/Good Suction
Cons
- Hard to push on frieze
- Heavy
Best Uses
- Carpet
- Hardwood Floors
- Pet Hair
- Stairs
- Tile Floors
Comments about Dyson Animal Upright Vacuum with Airmuscle™ Technology for Precise and Thorough Cleaning:
Very powerful vacuum!
- Primary use:
- Personal
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
- You may also flag this review
The Animal
Pros
- Awsome suction
- Easy To Empty
- Easy to Use
- Efficient
- Long Power Cord
- Powerful/Good Suction
Cons
- Heavy
Best Uses
- Carpet
- Hardwood Floors
- Pet Hair
- Stairs
Comments about Dyson Animal Upright Vacuum with Airmuscle™ Technology for Precise and Thorough Cleaning:
The Dyson Ball may have been easier to push around, but ive got 5 animals and i needed the power, which is unreal!
- Primary use:
- Personal
Bottom Line Yes, I would recommend this to a friend
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best vacuum to have with long haired dog
Pros
- Dog Hair
- Easy To Empty
- Easy to Use
- Efficient
- Lightweight
- Long Power Cord
- Powerful/Good Suction
Cons
Best Uses
- Carpet
- Hardwood Floors
- Pet Hair
- Stairs
Comments about Dyson Animal Upright Vacuum with Airmuscle™ Technology for Precise and Thorough Cleaning:
Very effective cleaning machine
- Primary use:
- Personal
Bottom Line Yes, I would recommend this to a friend
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- You may also flag this review
(1 of 1 customers found this review helpful)
You'll never want another after you try

Pros
- Extremely strong suction
- Many attachments
- Never clogged
- No Bags
Cons
- Belt broke
Best Uses
Comments about Dyson Animal Upright Vacuum with Airmuscle™ Technology for Precise and Thorough Cleaning:
My wife is excessive when it comes to cleaning. I thought our old vacuum was good until the first time we used this. It's amazing how much pet hair is vacuumed up. Awesome.
Bottom Line Yes, I would recommend this to a friend
(1 of 1 customers found this review helpful)
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- You may also flag this review
Displaying reviews 1-6
Q & A
Do you have questions about this product?
get answers from real customers and in-house experts with AnswerBox.
Q:
Functionally speaking, what is the difference between the DC28 and the DC41Asked on 4/26/2012 by Mark from Durham, NCKnow the answer? Answer this question
1 answer
A:
The main difference is the DC41 Animal has the Ball technology which allows it to twist in different ways, while the DC28 has a fixed wheel. Aside from that, the DC28 has a slightly larger bin (.61gal vs .55gal), the DC28 weighs a little more (20.61lbs vs 17.4lbs) and the max reach of the DC28 is slightly longer (52.2ft vs 51.7ft).Answered on 4/30/2012 by Community Answer from None
Q:
Is this vacuum worth the money?Asked on 9/29/2011 by AnonymousKnow the answer? Answer this question
1 answer
A:
Thanks for the question.
This is a great vacuum. It has Dyson's patented Root Cyclone technology that makes it so your vacuum doesn't lose suction power as you vacuum. There is also a Mini turbine head which is great for cleaning pet hair and dirt from tight spaces such as upholstery, stairs and the car. This can save on the cost of additional machines, such as an outside car carpet cleaner. For dedicated cleaners, this is a great investment.
Please let us know if you have any other questions.Answered on 9/30/2011 by Melanie, hhgregg from Indianapolis, IN
Do you have a question about this product?
Delivery
Shipping Methods
We offer two methods for shipping your orders from hhgregg.com:
- Standard – 4 to 8 business days: Includes 1 day for processing and 3 to 7 days for transit.
- Express – 3 business days: Includes 1 day for processing and 2 days for transit.
Shipping Carriers
hhgregg partners with UPS to ship your packages. Both Standard and Express shipping orders are shipped by UPS. You'll receive a shipping confirmation e-mail that will confirm which carrier was used for your products.
Shipping Costs
Shipping cost is calculated on a "per item" or "per pound" basis and is based on the shipping method you select (Standard or Express).
Special Addresses
hhgregg currently does not ship to the following locations:
- P.O. Boxes
- Alaska
- Hawaii
- Military Addresses
- International Locations
One advantage of picking up your purchase from one of our retail locations is that you avoid paying delivery or shipping charges.
Here's how it works:
- Place an eligible item in your cart and choose the Pickup In-Store option.
- Click "Check Availability"and enter your ZIP code. Items available for Pickup In-Store are available for pickup within approximately one hour. Select the store where you'd like to pick up your purchase.
- Complete your order.
- Wait to receive confirmation e-mails:
- Order confirmation – Verifies that we've received your order.
- Ready for pickup – Confirms that your item is ready for pickup. It will also tell you what to bring to the store.
- At the store, look for the Customer Service Desk — or ask the Associate at the door to direct you to the right place.
Bring to the Store:
- Your government-issued photo ID
- The credit card used for the purchase (if you used one)
- Your order number (for a speedier processing)













