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hhgregg Glossary Term Close Window
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hhgregg HELP CENTER Close Window




Website Sales & Help Center: 1-866-WSGREGG
Having trouble? Call now, we can help you complete your purchase!
Monday - Friday 9am to 8pm (EST)
Saturday 9am to 7pm (EST)
Sunday 11am to 7pm (EST)

Retail Store Customer Service & Help Center: 1-800-284-7344
Monday - Friday 8am - 5pm (EST)
Saturday 8am - 12pm (EST)

To contact your local hhgregg store by phone, please see our
Store Listing Page for the correct phone number.

Contact Us By Email
If you have a question about one of our products or services, the answer you're looking for may be in our Information Center. If not, you'll want to get in touch with one of our Customer Care Professionals. We've made it easy to get the answers you need from the people who know. We encourage you to e-mail your question to our Customer Care Center. To ensure your comment reaches the department that can best answer your specific question, please choose a category below:

Delivery Inquiries
Installation Inquiries
Order Status Requests
Repair Service Questions
Store/Retail Experience
Website Feedback
Other Questions

To Contact Us By Mail
hhgregg Appliances, Inc.
c/o Corporate Headquarters Inquiries
4151 East 96th Street
Indianapolis, IN 46240

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hhgregg FREE SHIPPING Close Window
Because of size and weight constraints, some of the items offered through hhgregg.com are not available to be shipped, such as big-screen televisions and large appliances. You'll need to indicate your preferred shipping method when you've completed shopping online. We also offer additional shipping options at a charge such as 2nd Day and Next Day shipping.
  1. Applies only to shipments to the continental United States.
  2. Excludes any item which ships by freight carrier.
  3. Excludes any purchase in our retail stores.
  4. If you choose an enhanced shipping option such as next-day air delivery you will be charged for the cost of the upgraded service.
  5. All items shipped require an adult signature.


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hhgregg FREE SHIPPING Close Window
Because of size and weight constraints, some of the items offered through hhgregg.com are not available to be shipped, such as big-screen televisions and large appliances. You'll need to indicate your preferred shipping method when you've completed shopping online. We also offer additional shipping options at a charge such as 2nd Day and Next Day shipping.
  1. Applies only to shipments to the continental United States.
  2. Excludes any item which ships by freight carrier.
  3. Excludes any purchase in our retail stores.
  4. If you choose an enhanced shipping option such as next-day air delivery you will be charged for the cost of the upgraded service.
  5. All items shipped require an adult signature.


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hhgregg 40 MINUTE CALL AHEAD DELIVERY! Close Window

The wait is over.
Our delivery drivers call you, wherever you are, 40 minutes ahead to let you know we're on our way.

How does hhgregg's 40-Minute Call Ahead Delivery Work?
This is an hhgregg exclusive. We know that life keeps you busy, so our Professional Delivery Team will call you, wherever you are, 40 minutes before we ring your doorbell. Only H.H. Gregg can offer you that kind of freedom. No more sitting around the house all day waiting for your new appliance or television to be delivered. If you plan to be away from your house on the delivery date, be sure to provide us with a number where you can be contacted. Our 40-Minute Call Ahead Delivery policy applies only to those zip codes within our normal delivery area. To find out if you live within our normal delivery area, visit our Delivery Availability page or contact one of our retail locations or visit the nearest hhgregg location.

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hhgregg RETAIL STORE PICKUP Close Window

Retail Store Pickup (No Shipping or Delivery Charge)
Product Available for Pickup In 72 Hours


One advantage of picking up your purchase from one of our retail locations is that you avoid paying delivery or shipping charges. During the on-line order process, you'll be given the option to pick up your purchase from one of our store locations. All on-line purchases will be made available for pickup within 72 hours of your on-line purchase. Make sure to bring your on-line sales receipt, a picture ID and the credit card you used to make your purchase when picking up your purchase from one of our retail locations. The name on the ID must match the name on the purchasing credit card. To ensure the security of your online purchases, only the person who made the purchase may pick up the merchandise at a store. At the time of pickup, if the item(s) are offered at a lower price in the store, we will automatically credit the difference to your credit card.

hhgregg.com Customer Service Center
For answers to questions and hhgregg.com order support, please call 1-866-WS-gregg. Hours of operation: Monday to Saturday 9 am to 4 pm EST and 11 am to 7 pm Sunday. Our customer service professionals are available to help you complete an order or answer questions regarding an existing order.
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hhgregg NO INTEREST FINANCING Close Window

No Interest* 'til February 2008 on Everything $397 & Up from
Amana, Bosch, JennAir, KitchenAid, LG, Maytag & WhirlpoolAppliances; Frigidaire Affinity front-load washers & dryers, Frigidaire Stainless Steel Appliances, Frigidaire Front Load washers & dryers; All LCD, Flat-Panel, Plasma and Micro-display TVs from Panasonic, JVC, Sony, Hitachi, JVC, Sharp, Phillips, Samsung & Toshiba; All Digital Camcorders from Canon, Hitachi & JVC; All Home Theatre Audio from JBL, Harmon/Kardon, Bose, JVC, Klipsch, Polk Audio, Panasonic, Sony & Onkyo;

No Interest for 24 Months on select GE Appliances**

No Interest, No Payments, No Money Down for 12 months on all Mitsubishi TVs***

No Interest* 'til February 2008:
* With your hhgregg credit card this is a same-as-cash offer. Monthly payments required and based upon 3% of the monthly unpaid balance. Interest accrues from date of purchase if not paid in full by the end of the 12 month period. The annual percentage rate varies based on 14.73% plus prime rate. Credit approval required. Minimum finance charge = $1. A credit service of GE Capital Consumer Card Co., Mason, Ohio

No Interest for 24 Months on select GE Appliances
all refrigerators $997 & up
all laundry pairs $598 & up
all cooking products $597 & up
all dishwashers $447 & up

** With your hhgregg credit card this is a same-as-cash offer. Monthly payments required and based upon 3% of the monthly unpaid balance. Interest accrues from date of purchase if not paid in full by the end of the 24 months. The annual percentage rate varies based on 14.73% plus prime rate. Credit approval required. Minimum finance charge = $1. A credit service of GE Capital Consumer Card Co., Mason, Ohio

Mitsubishi TV Financing
***Same as Cash offer on approved Mitsubishi Three Diamond® Card purchases. No Finance Charges if balance is paid in full before the end of the payment term and your Account is kept current. If the balance is not paid in full, Finance Charges will be assessed from the delivery date at the Standard Rate 22.8% APR and standard monthly payments will apply. For Accounts not kept current, the promotion will be cancelled, and the Default Rate 26.8% APR and standard monthly payments will apply. Standard monthly payment is the greater of $15 or 1% of the ‘New Balance’ plus any billed Finance Charges plus any late fees, if applicable. Minimum Finance Charge $2. Certain rules apply to the allocation of payments and Finance Charges on your promotional purchase if you make more than one purchase on your Mitsubishi Three Diamond® Card. Call 1-888-367-4310 or review your cardholder agreement for information. Certain rules apply to the allocation of payments and Finance Charges on your promotional purchase if you make more than one purchase on your Card. Call 1-800-367-4310 or review your cardholder agreement for information.

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hhgregg NO INTEREST FINANCING Close Window

No Interest* 'til February 2008 on Everything $397 & Up from
Amana, KitchenAid, LG, Maytag, Whirlpool & GE Appliances; Frigidaire Affinity front-load washers & dryers, Frigidaire Stainless Steel Appliances, Frigidaire Front Load washers & dryers; All TVs from Phillips, Samsung, Panasonic, Sony, Hitachi, JVC, Sharp & Toshiba; All Digital Camcorders from Canon, Hitachi & JVC; All Home Theatre Audio from Acoustic Research, Bose, JVC, Klipsch, Polk Audio, Sherwood, Sony & Onkyo;

No Interest for 24 Months on select GE Appliances**

No Interest, No Payments, No Money Down for 12 months on all Mitsubishi TVs***

No Interest* 'til February 2008:
* With your hhgregg credit card this is a same-as-cash offer. Monthly payments required and based upon 3% of the monthly unpaid balance. Interest accrues from date of purchase if not paid in full by the end of the 12 month period. The annual percentage rate varies based on 14.73% plus prime rate. Credit approval required. Minimum finance charge = $1. A credit service of GE Capital Consumer Card Co., Mason, Ohio

No Interest for 24 Months on select GE Appliances
all refrigerators $997 & up
all laundry pairs $598 & up
all cooking products $597 & up
all dishwashers $447 & up

** With your hhgregg credit card this is a same-as-cash offer. Monthly payments required and based upon 3% of the monthly unpaid balance. Interest accrues from date of purchase if not paid in full by the end of the 24 months. The annual percentage rate varies based on 14.73% plus prime rate. Credit approval required. Minimum finance charge = $1. A credit service of GE Capital Consumer Card Co., Mason, Ohio

Mitsubishi TV Financing
***Same as Cash offer on approved Mitsubishi Three Diamond® Card purchases. No Finance Charges if balance is paid in full before the end of the payment term and your Account is kept current. If the balance is not paid in full, Finance Charges will be assessed from the delivery date at the Standard Rate 22.8% APR and standard monthly payments will apply. For Accounts not kept current, the promotion will be cancelled, and the Default Rate 26.8% APR and standard monthly payments will apply. Standard monthly payment is the greater of $15 or 1% of the ‘New Balance’ plus any billed Finance Charges plus any late fees, if applicable. Minimum Finance Charge $2. Certain rules apply to the allocation of payments and Finance Charges on your promotional purchase if you make more than one purchase on your Mitsubishi Three Diamond® Card. Call 1-888-367-4310 or review your cardholder agreement for information. Certain rules apply to the allocation of payments and Finance Charges on your promotional purchase if you make more than one purchase on your Card. Call 1-800-367-4310 or review your cardholder agreement for information.

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hhgregg BASIC DELIVERY POLICY Close Window

Basic Delivery Includes - $49.99

Deliver inbox - uncrate to inspect for damage only.

This delivery DOES NOT include setting the unit in place and hookup.

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hhgregg RETURNS EXCHANGES Close Window

In-Store Purchase Only

We want you to be 100% satisfied with your purchase. We've set some basic guidelines you'll need to keep in mind when making a return or requesting an exchange. Your local hhgregg retail location representative can answer any product-specific question you may have.

Requirements for full refund or exchange:

  • Item must be returned within 14 days of purchase.
  • You must have your original sales receipt.
  • Merchandise must be in its original carton along with all packing materials, accessories, product literature and warranty cards.
  • Merchandise must be in new condition.

If the item is returned within 14 days but the above conditions are not met, a minimum of 10% of the purchase price will be charged as a restocking fee. On all special orders, a 100% non-refundable down payment is required and will not be refunded if the order is cancelled or the item is returned. Cancellation of any services required for operation of a product (digital satellite system service, PCS or cellular phone, etc.), is the sole responsibility of the customer.

Refunds over $100 for cash or check sales will be paid by check within 10 to 14 business days after the item is returned or the order is cancelled. If the original sale was paid for with a credit card, the refund will be credited to the customer's credit card account.

If the purchased product fails while under manufacturer's warranty or an hhgregg Maintenance Agreement, hhgregg's factory-authorized service department will repair your product according to the terms of those agreements.

A Few Exceptions to these Policies

  • Delivery, installation and activation charges will not be refunded.
  • Digital satellite systems (audio or video) may not be returned or exchanged.
  • Activated pagers may not be returned or exchanged.
  • Bedding and Mattresses
  • Ink cartridges, ink tanks and fax cartridges may not be returned or exchanged.
  • Radar detectors may be returned for exchange only.
  • Cellular phones:
    • May not be refunded or exchanged
    • There are no refunds on activation fees
    • If contract is cancelled after more than 15 days, an early termination fee may be charged at the service provider's discretion

Returning or Exchanging Your Purchase

We've made returning your purchase a simple process! There are three ways to return your purchase(s):

Returns or Exchanges to Store:
Avoid additional shipping charges by returning your purchase(s) (along with the original sales receipt) to one of our retail locations. All original product manuals, accessories and literature are required in order avoid restocking fees.

Ship your Return or Exchange:
If your purchase was shipped to you or you're not able to visit our store call us toll-free to obtain a Return Authorization at (866)-WSGREGG (866-974-7344) Monday through Friday, from 8am to 5pm (ET) or Saturday 9am to 6pm (ET). Customers are responsible for any shipping costs incurred in returning or exchanging a product.

Request a Delivery Pick-Up for Returns or Exchanges:
If you are returning an item that was delivered to you please call toll-free at (866) 974-7344 to arrange a pick-up time with our Delivery Department, or contact us. Since your complete satisfaction is our goal, there is no charge for us to pick up your return. Home delivery and set up, hook-up charges and installation fees are not refundable.

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hhgregg WIN FREE TITANS TICKETS! Close Window

Entrants must be eighteen (18) years of age or older. This promotion is open to residents of Nashville and the surrounding areas except employees and immediate families (spouses, parents, siblings and children) of employees of Gregg Appliances Inc., Tennessee Titans, d/b/a Tennessee Football, INC., the National Football League and its Member Teams, and their respective parents, agencies, subsidiaries, affiliates, directors, officers, governors, employees, and agents. There will be three chances to win two (2) tickets weekly to each home game. One winner per set of tickets. One winner will receive a chance to guess the hhgregg Play of the Game from the previous week’s game. If contestant chooses correctly, one prize will be awarded. Prize will be a gift certificate to be used at an hhgregg location of winners’ choice. Only official entry forms may be used. Entry forms are to be deposited in the entry box provided and are limited to one entry per person per store visit. By entering, entrant agrees to hold harmless and indemnify hhgregg, Tennessee Football, INC., the National Football League and its Member Teams, and their respective parents, agencies, subsidiaries, affiliates, directors, officers, governors, employees, and agents against any and all liability, damages, causes of action (however named or described), with respect to or arising out of either (i) entrant’s participation, or (ii) the receipt or use of prize awarded in the promotion. No purchase is necessary to play or win this contest. Prize is non-transferable and there will be no cash substitute in lieu of prize. There is a limit of one prize per person, family, group, organization or address. hhgregg is not responsible for late or misdirected entries. Prize winner will be selected by random drawing of all entries received. Odds of winning depend on the total number of eligible entries received. The drawings will be held weekly by Tennessee Football INC. Deadline for entering contest is 9:00 p.m., the Wednesday prior to the weekly game. All entries become the property of hhgregg. Prize winner must present proper identification when claiming prize. Winners may be required to sign contest eligibility and release form, releasing hhgregg from all liability and accepting the prize awarded. Acceptance of prize constitutes winner’s permission to use his/her name or likeness for publicity purposes, without additional compensation. If a winner fails to timely claim the prize, fails to meet eligibility requirements or for some reason refuses prize, an alternate winner will be selected. Winner is responsible for any taxes or other additional expenses incurred in connection with the prize won. All federal, state, and local rules and regulations.

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hhgregg New Years Day Sale Close Window

New Year's Day Sale!

*Sorry...excludes selected Bose, Polk Audio, Ariston, Bosch, KitchenAid Ensemble washer & dryers; Maytag Neptune washers & dryers; LG appliances; Whirlpool DUET washers & Senseon dryers; Dyson vacuum cleaners; Serta bedding; DISH Systems and accessories.

Offer ends January 2nd, 2006



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“Hello! It’s "hh" here, a Sales Guide
unlike any other. I’m going on a state by
state tour to meet all my hhgregg fans. I
want you to Show Me Your State! Where
to go. What to do. What to see.”
Introducing "hh’s" Show Me Your State Contest. It’s all happening on "hh’s" Facebook Page. It’s a state by state photo/video contest to help introduce hh to the best parts of your town or anywhere in your state.


Here’s how
Find your state on the schedule. Each statewide contest runs for two weeks. When it’s your turn, simply download an image of hh from hhgregg.com—just his face or "hh" head to toe—print it and take it with you to your favorite location around town or anywhere in the state. Upload your photo or video along with a brief explanation of where you are (include the state!) and why it’s a must see place for "hh" … you know, a Facebook Update. Encourage friends to Like, Comment and Share your entry. Be a friend and do the same for others!
State
Georgia
Indiana
Ohio
North Carolina
Florida
Tennessee
Mississippi
South Carolina
Virginia
Start
Aug 25
Sept 10
Sept 27
Sept 27
Oct 15
Oct 29
Oct 29
Nov 12
Nov 19
End
Sept 8
Sept 24
Oct 11
Oct 11
Oct 29
Nov 12
Nov 12
Nov 26
Dec 3
Entries will be judged on their creativity, location appeal for "hh" and number of interactions from other Facebook members.

You have to be an "hh" Sales Guide fan to participate or win. Just post and play! You may enter as many times as you wish.

"hh" wants to see ALL of your town!

Prizes
For each statewide contest, two enthusiastic winners will receive:
1st Place
Canon EOS Rebel T1i
Digital SLR Camera
with EF-S 18-55mm IS Lens
Model No: REBELT1IKIT
($899.97 @ hhgregg)
2nd Place
Canon PowerShot
12.1 Megapixel Camera
with 3x Optical Zoom, 2.5" LCD
Model No: SD780ISR
($249.97 @ hhgregg)
Download "hh"
How to Enter

1. On your Facebook page, search “h.h.” Sales Guide and go to the Page. Become a fan.
Click here to go to "hh's" Facebook page

2. Type your entry in the update box, “What’s on your mind?” The written entry should include a brief description of your photograph or video with the location and state where it was taken. Be sure the "hh" likeness is clearly displayed. Include why this location is a must-see for "hh". Click on the photo icon if you are uploading a photograph and upload it from your computer or click on the video icon to upload a video from your computer. Click Share. Your entry will appear as an update. You may submit as many entries as you’d like.

3. Encourage your friends to comment on your entry.

4. Visit the "hh" Sales Guide fan page frequently. Comment, like, share and keep track of your own entry.
"h.h." Sales Guide on Facebook


hh Show Me Your State Contest

Official Rules

NO PURCHASE NECESSARY TO ENTER OR WIN VOID WHERE PROHIBITED

The hh Show Me Your State Contest as described in these Official Rules (the "Contest") will be held for a two week period by state according to the following schedule: (the "Contest Entry Period").
Georgia: August 25, 2009 – September 8, 2009
Indiana: September 10, 2009 – September 24, 2009
Ohio: September 27, 2009 – October 11, 2009
North Carolina: September 27, 2009 – October 11, 2009
Florida: October 15, 2009 – October 29, 2009
Tennessee: October 29, 2009 – November 12, 2009
Mississippi: October 29, 2009 – November 12, 2009
South Carolina: November 12, 2009 – November 26, 2009
Virginia: November 19, 2009 – December 3, 2009

1. ELIGIBILITY:

The Contest is open only to legal residents of the states of Florida, Georgia, Indiana, Mississippi, North Carolina, Ohio, South Carolina and Virginia who are at least eighteen (18) years of age or the age of majority in his/her state of residence, whichever is older as of the date of entry. Void where prohibited. This Contest is subject to all applicable federal, state, local laws and regulations. Employees, officers and directors of hhgregg, Inc. (“hhgregg” or "Sponsor"), and any of their parent companies, subsidiaries, affiliates, representatives, franchisees, consultants, contractors, legal counsel, advertising, public relations, promotional, fulfillment, and marketing agencies, web site providers, web masters, and members of their immediate families (spouses, parents, children, siblings and their spouses, regardless of where they live) and those living in the same household are not eligible to enter or win. Participation constitutes entrant’s full and unconditional agreement to these Official Rules and to Sponsor’s decisions, which are final and binding in all matters related to the Contest. Winning a prize is contingent on fulfilling all requirements set forth herein. Sponsor reserves the right to verify the eligibility of any winner.

2. HOW TO ENTER THE CONTEST:

During the each Contest Entry Period, each eligible entrant must visit the “h.h.” Sales Guide Facebook Page and become a fan. Fans then visit http://www.hhgregg.com/showmeyourstate to access the link for the “hh” likeness. The likeness is to be printed and used in a photograph or video showing hh in a location of the participant’s choice within his/her state, highlighting a location of interest. Participants post an update to the “h.h.” Sales Guide Facebook Page wall along with their photo or video. Update must include location of the photo/video including the state. All entries must be received during the Contest Entry Period. Each eligible entrant will be automatically entered into the Contest upon posting the update to the “h.h.” Sales Guide Facebook Page. Participants may enter as many times as they wish during the Contest Entry Period. All entries will become the property of Sponsor. Sponsor is not responsible for lost, late, misdirected, incomplete or illegible entries. By entering the Contest, entrants affirm that they have read and accepted these Official Rules. Any entry information collected from the Contest shall be used only in a manner consistent with the consent given by entrants at the time of the entry, and with these Official Rules.

3. JUDGING/SELECTION OF WINNERS:

All eligible entries will be judged on their creativity, relevance to the theme, relevance to the state, and number and quality of Facebook interactions. The eligible Entries received during the Contest Entry Period will be judged with one week of the closing date on the criteria above by a panel of judges from Sponsor. All qualified entries will be treated equally. All decisions by the judges shall be final and one first place winner and one second place winner will be selected in the Contest for each state.

4. CONTEST WINNER NOTIFICATION:

Each potential winner will be notified by phone and/or email and/or courier service and will be required to fully comply with Sponsor’s verification process, which may require, as a condition of winning and redeeming a prize, completing, signing and delivering: an affidavit of eligibility, unless otherwise prohibited bylaw, a liability release and publicity release, and any applicable forms, documents and agreements reasonably required by Sponsor, including, without limitation, applicable tax forms within the time frame specified by Sponsor (collectively, the“Prize Claim Documents”). Sponsor will make up to two (2) attempts to reach each potential winner. If Sponsor is unable to reach a potential winner as prescribed in the preceding sentence, such potential winner will be disqualified and an alternate winner will be selected. Additionally, signed Prize Claim Documents must be returned within seven (7) days of receipt. Failure to complete, sign and deliver the Prize Claim Documents or to otherwise comply with these Official Rules will result in disqualification and forfeiture of the stated prize, and an alternate winner will be selected. Should a winner make any false or misleading statements in any documents referenced above, the winner will be required to promptly return his or her prize or the value thereof to Sponsor upon demand.

5. PRIZE:

A total of one (1) first place prize and one (1) second place prize will be awarded in each state Contest. First Place Prizes will consist of one (1) Canon EOS Rebel T1i Megapixel digital SLR Camera with EF-S 18-55mm IS Lens per state. Second Place Prizes will consist of one (1) Canon PowerShot 12.1 Megapixel Camera with 3x Optical Zoom, 2.5” LCD per state.

Prizes are not transferable, redeemable for cash or exchangeable for any other prizes. No substitutions are permitted, except at the discretion of Sponsor, which reserves the right to substitute another prize of equal or greater value. No cash equivalent for prizes will be awarded. Prizes only consist of items expressly specified in these Official Rules. All expenses or costs associated with the acceptance or use of any prize that are not expressly listed in these Official Rules are the responsibility of the winner. The total approximate retail value of each First Place Prize is $899.97 and each Second Place Prize is $249.97.

6. PUBLICITY:

Except where prohibited by law, by participating in the Contest, each participant irrevocably grants Sponsor, the perpetual right, without any liability to any person or entity, to use and authorize other persons or entities to use the names, voice, signature, photographs, images, likenesses, distinctive appearances, gestures, mannerisms and biographical material of or relating to each such participant in any and all advertising, publicity and promotional materials relating to the Contest and Sponsor throughout the world, without compensation of any kind.

7. USE OF INFORMATION:

The information that you provide in connection with the Contest is subject to Sponsor’s Privacy Policy(http://www.hhgregg.com/privacyPolicy.asp) for Sponsor’s internal purposes and to send you information about Sponsor’s products, services, promotional events or special offers, but will not be provided to third parties, except as necessary for the administration of the Contest, to provide Internet security or as required by law or legal process.

8. RELEASE OF LIABILITY AND INDEMNIFICATION:

As consideration for entering the Contest, each participant agrees to RELEASE, DISCHARGE AND COVENANT NOT TO SUE Sponsor, and any other sponsor and entity involved in the sponsorship, development, production, implementation and distribution of the Contest, and each of their respective direct and indirect affiliates, divisions, parent and subsidiary companies, officers, employees, shareholders, representatives, managers, members, directors, owners, agents, insurers, attorneys, predecessors, successors and assigns thereof (collectively, the "Released Parties"), from and against all claims, damages, charges, injuries, losses, proceedings, suits, actions (including but not limited to tort actions, product liability actions, wrongful death actions, warranty actions, breach of contract actions, privacy and defamation actions, misappropriation of likeness actions, identity theft, loss of consortium claims), expenses and attorney fees that they or anyone on their behalf (including but not limited to their heirs, representatives, or next of kin) have or might have for any death, injury, damage or claimed injury or damage arising out of, involving or relating to their participation in the Contest, and including, but not limited to, any claim that the act or omission complained of was caused in whole or in part by the strict liability or negligence in any form of the Released Parties.

Additionally, as consideration for entering the Contest, all participants agree to INDEMNIFY, HOLD HARMLESS, AND DEFEND the Released Parties in any action or proceeding from and against all claims, damages, charges, injuries, losses, proceedings, suits, actions (including but not limited to tort actions, product liability actions, wrongful death actions, warranty actions, breach of contract actions, privacy and defamation actions, misappropriation of likeness actions, identity theft, loss of consortium claims), expenses and attorney fees that they or anyone on their behalf (including but not limited to their heirs, representatives, or next of kin) have or might have for any death, injury, damage or claimed injury or damage arising out of, involving or relating to their participation in the Contest, or for their failure to comply with the terms of the release provision above. This agreement to indemnify, hold harmless and defend applies even if the act or omission complained of was allegedly caused in whole or in party by the strict liability or negligence in any form of the Released Parties.

9. WINNER'S LIST:

For a copy of the rules or a list of winners, visit the Sponsor's headquarters in Indianapolis during normal business hours or mail a written request with a stamped, self-addressed return envelope to Sponsor at: hhgregg hh Show Me Your State Winner's List, 4151 E. 96th Street, Indianapolis, Indiana 46240. Rules may be updated by Sponsor at any time and without notice.

10. SPONSOR:

hhgregg, Inc., 4151 E. 96th Street, Indianapolis, Indiana 46240.

11. TAXES:

Any valuation of the prize(s) stated above is based on available information provided to Sponsor, and the value of any prize awarded to a winner may be reported for tax purposes as required by law. Each winner is solely responsible for reporting and paying any and all applicable taxes related to the prize(s) and paying any expenses associated with any prizes which are not specifically provided for in the official rules. Each winner must provide the Sponsor with valid identification and a valid taxpayer identification number or social security number before any prize will be awarded. Any person winning over $600 in prizes from the Sponsor will receive an IRS form 1099 at the end of the calendar year and a copy of such form will be filed with the IRS.

12. LIMITATIONS ON LIABILITY, CONDUCT AND DECISIONS:

The Contest and its sponsor are in no way associated with Facebook. Facebook and its representatives do not have any bearing on this Contest. If for any reason this Contest is not capable of running as planned due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of the Sponsor which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Contest, the Sponsor reserves the right in its sole discretion to cancel, terminate, modify or suspend the Contest in whole or in part, at any time, without notice and award the prizes using all non-suspect eligible entries received as of this termination date. Sponsor also reserves the right to disqualify any individualwho is suspected of tampering with the entry process. Sponsor assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, entries. The Sponsor is not responsible for any problems or technical malfunction of any telephone network or telephone lines, computer on-line systems, servers, or providers, computer equipment, software, failure of any e-mail or entry to be received by Sponsor on account of technical problems, printing, typographical or other human error or traffic congestion on the Internet or at any Web site, or any combination thereof, including any injury or damage to entrants or any other person's computer relating to or resulting from participation in this Contest or downloading any materials in relating to this Contest. CAUTION: ANY ATTEMPT TODELIBERATELY DAMAGE ANY WEB SITE OR UNDERMINE THELEGITIMATE OPERATION OF THE CONTEST IS A VIOLATION OF CRIMINALAND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, THESPONSOR RESERVES THE RIGHT TO SEEK DAMAGES OR OTHERREMEDIES FROM ANY SUCH PERSON(S) RESPONSIBLE FOR THEATTEMPT TO THE FULLEST EXTENT PERMITTED BY LAW. Entry can only be made via one Facebook Profile per person. In the event of a dispute as to the identity of a winner based on a Facebook Profile, the winning entry will be declared made by the authorized account holder of the Facebook Profile submitted at time of entry. "Authorized account holder" is defined as the natural person who is assigned to a Facebook Profile by Facebook. By participating in the Contest, participants agree to be bound by the decisions of the judges, Sponsor and its personnel. Persons who violate any rule, gain unfair advantage in participating in the Contest, or obtain winner status using fraudulent means will be disqualified. Sponsor will interpret these rules and resolve any disputes, conflicting claims or ambiguities concerning the rules or the Contest and Sponsor's decisions concerning such disputes shall be final. All decisions will be made by the Sponsor are final. The Sponsor may waive any of these rules in its sole discretion.

13. MISCELLANEOUS:

Sponsor may substitute prizes, amend the rules or discontinue the Contest at any time. Sponsor disclaims any responsibility to notify participants of any aspect related to the conduct of the Contest.

14. DISPUTES:

Except where otherwise prohibited by law, each participant in the Contest agrees that: (i) any and all disputes, claims and causes of action arising out of or connected with this Contest or any prize awarded shall be resolved individually, without resort to any form of class action, and exclusively by the United States District Court for the Southern District of Indiana in Indianapolis, or the appropriate Indiana State Court located in Indiana; (ii) any and all claims, judgment and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with entering the Contest or participating in the Contest, but in no event attorneys' fees; and (iii) under no circumstances will participant be permitted to obtain awards for, and participant hereby waives all rights to claim, indirect, punitive, incidental and consequential damages, and anyother damages, other than for actual out-of-pocket expenses, any and all rights to have damages multiplied or otherwise increased. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, or the rights and obligations of the participant, any Sponsor in connection with the Contest, shall be governed by, and construed in accordance with, the laws of the State of Indiana, without giving effect to any choice of law or conflict of laws principles (whether of the State of Indiana or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of Indiana. In no event, will any participant be entitled to injunctive relief or equitable relief of any kind, or restrain the continuation of the Contest.

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