Online Payment Options
The following forms of payment are accepted at hhgregg.com:
- hhgregg Credit Card
- American Express
In-Store Payment Options
hhgregg stores accept the above payment options, in addition to:
- Personal checks, with certain restrictions. Please contact your local store for more details.
- Business checks, with certain restrictions. Please contact your local store for more details.
- Other credit options as well as a no credit check option. Please contact your local store for more details.
- hhgregg gift cards
hhgregg Price Match Guarantee
FIND A LOWER PRICE AND WE’LL MATCH IT.
• At the time of purchase, if you find a current lower advertised price on the identical, in-stock product from a local retail competitor’s store or one of the major online retailers listed below, we will match the competitor’s pre-tax price.
• We match online prices (including any costs for shipping and handling, but not delivery) of the following major online retailers only: abt.com, amazon.com, apple.com, bestbuy.com, bhphotovideo.com, BrandSmartUSA.com, rakuten.com, crutchfield.com, dell.com, frys.com, hp.com, homedepot.com, lowes.com, newegg.com, officedepot.com, officemax.com, pcrichard.com, sears.com, staples.com, target.com, Tigerdirect.com and walmart.com.
• We match hhgregg.com prices on in-store purchases and in-store prices on hhgregg.com purchases.
• If we lower our price during the 30 day period after your purchase, we will match our lower price.
• Our Price Promise is limited to one price match per identical item, per customer.
• To apply the Price Promise to a purchase made in store, please go to the hhgregg store where the purchase was made with your receipt and tell us about the lower price. hhgregg’s highly trained associates will be happy to look it up for you in the store.
• To apply the Price Promise to purchases made on hhgregg.com, please call 1-866-974-7344 Monday through Friday 8am-7pm EST, Saturday 10am-7pm, Sunday 10am-6pm, or use the Contact Us form on hhgregg.com.
Our Promise Excludes:
• hhgregg.com products which are offered online only and not in stores.
• Purchases at Fine Lines departments/stores.
• Products shipped from or sold by third-party sellers (Marketplace sellers) online.
• Competitors’ service prices.
• Purchases of computers and tablets (except that if we lower our price during the 30 day period after your purchase, we will match our lower price).
• Membership club or warehouse pricing, free, bonus, gift card, mail-in or coupon offers, product bundles, out-of-stock, floor sample, open-box, clearance, refurbished/used, one-of-a-kind or discontinued items, items advertised as limited quantity or while quantities last, outlet center pricing, close-out/liquidation pricing, daily deals, special hour sale event items, door busters, credit card offers, pricing errors, offers that include financing, delivery, installation or rebates, rent/lease to own items, and items for sale at hhgregg or any competitor from the first of November through the Wednesday after Thanksgiving.
Sales Tax Policies
hhgregg is required to charge sales tax for online customers in Alabama, Arkansas, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, New Jersey, New York, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, Washington D.C, West Virginia and Wisconsin.
How Tax Is Calculated
The tax rate is based on the local sales tax of the zip code of your shipping address. No sales tax will be charged for customers who reside outside the above-mentioned states.
Sales Tax Holiday
At certain times of the year, some states offer an annual sales tax holiday, which makes sales taxes temporarily exempt for various items such as clothes, shoes and computers and appliances. To take advantage of the tax holiday on hhgregg.com, place your order and use our Contact Us form to request the manual tax adjustment. You have 30 days to request this information.
Click here for more information about hhgregg's Pricing & Payment policies.