Payments & Pricing
Payment Options
The following forms of payment are accepted at hhgregg.com:
hhgregg DOES NOT accept checks or hhgregg gift cards for online purchases.
Storing Credit Card Information
At this time, hhgregg.com does not store your credit card information in the 'My Account' section.
hhgregg Credit Card
The hhgregg credit card is offered and administered by GE Capital Consumer Card Co. Questions about your account can be answered by calling 1-800-333-1071.
Card Member Benefits
Don't have an hhgregg Card Yet?
To learn more about applying for an hhgregg Credit Card, please visit this page.
**Special Financing Offers
Occasionally, hhgregg will offer other special financing offers such as ""12 months Same-As-Cash"" or ""No Interest Financing"" on selected products for limited times. These special promotions are clearly marked on-line and in our weekly print advertisements. Monthly payments are required on these special offers and payments are based upon 3% of monthly unpaid balance. Interest accrues from the day of purchase if not paid in full within 12 months. The annual percentage rate varies based on 14.73% plus prime rate. Credit approval is required. Minimum finance charge = $1. A credit service of GE Capital Consumer Card Co., Mason, Ohio."
In-Store Payment Options
hhgregg stores accept the above payment options, in addition to:
Check Acceptance Policy
We gladly accept checks in our retail stores, however we reserve the right to refuse certain checks. See store for complete details.
CheckAGAIN™
If your check is accepted, we will process it through CheckAGAIN™, a nationwide check authorization service. When one of our cashiers processes a check, the customer's check information is automatically sent to CheckAGAIN. CheckAGAIN must authorize the check for the transaction to be complete.
If the check is returned unpaid, your signature gives permission to debit your checking account electronically for the original check amount plus a service fee up to $25. Payment by check constitutes acceptance of the terms.
If your check was not authorized by CheckAGAIN and you want to find out why, you may contact CheckAGAIN directly with your concerns.
Gift Cards
Checking Your Balance
To check your hhgregg gift card balance, please visit any of our retail stores.
Lost or Stolen Gift Cards
The hhgregg gift card is not replaceable if lost or stolen. The bearer is responsible for its loss or theft.
Returning Gift Card Purchases
Returns can only be made in accordance with hhgregg's regular Return and Refund Policy.
hhgregg Gift Card Redemption Terms and Conditions
hhgregg gift cards are good toward future in-store purchases at any of our retail stores. hhgregg gift cards may not be used online as a method of payment.
When you receive your hhgregg gift card, it's already active and ready to use at any of our retail stores.
Gift Cards are redeemable for merchandise and services only. No portion is redeemable for cash. hhgregg is not responsible for lost or stolen gift cards. Not valid as payment on hhgregg credit card. Not valid for more than amount indicated. Gift Cards are not credit or debit cards. In-store purchases are deducted from Gift Card until balance reaches zero.
hhgregg Price Guarantee
hhgregg's In-Store 110% Price Guarantee
hhgregg absolutely guarantees that you won't find a lower price on the products we sell. If for some reason you find a lower price from a competitor's local store on the same in-stock model, we'll honor their price plus give you 10% of the difference - on the spot. It's simple - just bring us proof of the lower price at the time of your purchase or within thirty days after you purchase from us.
Our 110% price guarantee does not apply when the competitor's price includes free or bonus offers, financing, delivery, installation or rebate offers, nor on one-of-a-kind, packaged or limited offers, internet pricing, products purchased online at www.hhgregg.com, or items for sale Thanksgiving day through the Saturday after Thanksgiving.
If hhgregg lowers its price within 30 days of your original purchase, we'll gladly refund you the difference between the price you paid and our current price.
hhgregg's Online Price Guarantee
If you find a lower price on hhgregg.com or in an hhgregg retail store for the same brand and model within thirty days of your purchase, we will match that price. For purchases made on hhgregg.com, we will NOT match our competitors' store or website prices. Please call 1-866-974-7344, Monday through Friday from 8AM to 6PM EST, or use our Contact Us form for all hhgregg.com Price Match Guarantee transactions.
Our price guarantee does not apply when the competitor's price includes free or bonus offers, financing, delivery, installation or rebate offers, nor on one-of-a-kind, packaged or limited offers, shipping charge discounts, or items for sale Thanksgiving day through the Saturday after Thanksgiving. hhgregg.com does not price match competitors ; we only price match our in-store pricing.
If you purchase an item online choosing in-store pick up, and the item is offered at a lower price when you pick it up, you can utilize our Online Price Guarantee and will be charged the lower price.
Online Pricing Policies
Online prices, offers and selection may vary from our retail stores and are subject to change. Prior purchases are excluded from current offers. We reserve the right to limit quantities. See store and weekly ad for more details.
hhgregg is not responsible for any internet connection problems, malfunctions or errors. hhgregg also reserves the right to cancel or modify an order due to an error, or any other reason deemed appropriate, at any time.
Sales Tax Policies
Taxable States
hhgregg is required to charge sales tax for online customers in Alabama, Delaware, Florida, Georgia, Illinois, Indiana, Kentucky, Maryland, Michigan, Mississippi, North Carolina, New Jersey, New York, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, Washington D.C, West Virginia and Wisconsin.
How Tax Is Calculated
The tax rate is based on the local sales tax of the zip code of your shipping address. No sales tax will be charged for customers who reside outside the above-mentioned states.
Tax-Exempt Purchases
If you are a tax exempt entity and would like to make a purchase at hhgregg.com, please call us at 1-866-974-7344, Monday through Friday from 8AM to 6PM EST, or use our Contact Us form to contact customer service for a manual tax refund. You have 30 days to give us your tax exemption information and receive a refund for the tax.
Who Qualifies For Tax Exempt Purchases
Nonprofit organizations
Schools, public charities, churches and other religious entities, and other nonprofit organizations generally qualify under federal law. A tax exemption certificate is required.
Individuals
Foreign diplomats, agents of foreign governments, and other individuals may be exempt from paying state and state-collected sales tax. A sales tax exemption card, such as a federal government purchase card or foreign diplomat card, is required.
Resale businesses
State law exempts items that are purchased with the intent to be directly resold to another customer. Items or supplies used to run your business are not tax exempt. A resale certificate is required.
Federal and state governments
The U.S. government, its agencies, and its instrumentalities may make exempt purchases of goods and services. An exemption certificate or copy of government purchase card is required.
Payment Method Restrictions For Tax Exempt Purchases
Many states require organizations, schools, churches and hospitals to use organizational funds. This means that the credit card used must be issued by the organization to receive tax exempt status. The personal credit card of an employee working for a tax exempt organization cannot be used.
How to Receive an Updated Receipt
If you need a receipt for your records that reflects the tax exempt refund you received, please call us at 1-866-974-7344, Monday through Friday from 8AM to 6PM EST, or use our Contact Us form to contact customer service.
Sales Tax Holiday
At certain times of the year, some states offer an annual sales tax holiday, which makes sales taxes temporarily exempt for various items such as clothes, shoes and computers and appliances. If you would like to make a purchase at hhgregg.com during a tax holiday, please call us at 1-866-974-7344, Monday through Friday from 8AM to 6PM EST, or use our Contact Us form to contact customer service for a manual tax refund. You have 30 days to give us your tax exemption information and receive a refund for the tax.
Payment Options
The following forms of payment are accepted at hhgregg.com:
- hhgregg Credit Card
- VISA
- MasterCard
- Discover
- American Express
hhgregg DOES NOT accept checks or hhgregg gift cards for online purchases.
Storing Credit Card Information
At this time, hhgregg.com does not store your credit card information in the 'My Account' section.
hhgregg Credit Card
The hhgregg credit card is offered and administered by GE Capital Consumer Card Co. Questions about your account can be answered by calling 1-800-333-1071.
Card Member Benefits
- No annual fees
- Convenient Monthly Payments
- Total Convenience - Use your hhgregg Card for all in-store purchases!
- **Special Financing Offers
Don't have an hhgregg Card Yet?
To learn more about applying for an hhgregg Credit Card, please visit this page.
**Special Financing Offers
Occasionally, hhgregg will offer other special financing offers such as ""12 months Same-As-Cash"" or ""No Interest Financing"" on selected products for limited times. These special promotions are clearly marked on-line and in our weekly print advertisements. Monthly payments are required on these special offers and payments are based upon 3% of monthly unpaid balance. Interest accrues from the day of purchase if not paid in full within 12 months. The annual percentage rate varies based on 14.73% plus prime rate. Credit approval is required. Minimum finance charge = $1. A credit service of GE Capital Consumer Card Co., Mason, Ohio."
In-Store Payment Options
hhgregg stores accept the above payment options, in addition to:
- Personal checks
- Business checks
- Cash
Check Acceptance Policy
We gladly accept checks in our retail stores, however we reserve the right to refuse certain checks. See store for complete details.
CheckAGAIN™
If your check is accepted, we will process it through CheckAGAIN™, a nationwide check authorization service. When one of our cashiers processes a check, the customer's check information is automatically sent to CheckAGAIN. CheckAGAIN must authorize the check for the transaction to be complete.
If the check is returned unpaid, your signature gives permission to debit your checking account electronically for the original check amount plus a service fee up to $25. Payment by check constitutes acceptance of the terms.
If your check was not authorized by CheckAGAIN and you want to find out why, you may contact CheckAGAIN directly with your concerns.
- CheckAGAIN: 1-800-666-5222 or www.checkagain.com
Gift Cards
Checking Your Balance
To check your hhgregg gift card balance, please visit any of our retail stores.
Lost or Stolen Gift Cards
The hhgregg gift card is not replaceable if lost or stolen. The bearer is responsible for its loss or theft.
Returning Gift Card Purchases
Returns can only be made in accordance with hhgregg's regular Return and Refund Policy.
hhgregg Gift Card Redemption Terms and Conditions
hhgregg gift cards are good toward future in-store purchases at any of our retail stores. hhgregg gift cards may not be used online as a method of payment.
When you receive your hhgregg gift card, it's already active and ready to use at any of our retail stores.
Gift Cards are redeemable for merchandise and services only. No portion is redeemable for cash. hhgregg is not responsible for lost or stolen gift cards. Not valid as payment on hhgregg credit card. Not valid for more than amount indicated. Gift Cards are not credit or debit cards. In-store purchases are deducted from Gift Card until balance reaches zero.
hhgregg Price Guarantee
hhgregg's In-Store 110% Price Guarantee
hhgregg absolutely guarantees that you won't find a lower price on the products we sell. If for some reason you find a lower price from a competitor's local store on the same in-stock model, we'll honor their price plus give you 10% of the difference - on the spot. It's simple - just bring us proof of the lower price at the time of your purchase or within thirty days after you purchase from us.
Our 110% price guarantee does not apply when the competitor's price includes free or bonus offers, financing, delivery, installation or rebate offers, nor on one-of-a-kind, packaged or limited offers, internet pricing, products purchased online at www.hhgregg.com, or items for sale Thanksgiving day through the Saturday after Thanksgiving.
If hhgregg lowers its price within 30 days of your original purchase, we'll gladly refund you the difference between the price you paid and our current price.
hhgregg's Online Price Guarantee
If you find a lower price on hhgregg.com or in an hhgregg retail store for the same brand and model within thirty days of your purchase, we will match that price. For purchases made on hhgregg.com, we will NOT match our competitors' store or website prices. Please call 1-866-974-7344, Monday through Friday from 8AM to 6PM EST, or use our Contact Us form for all hhgregg.com Price Match Guarantee transactions.
Our price guarantee does not apply when the competitor's price includes free or bonus offers, financing, delivery, installation or rebate offers, nor on one-of-a-kind, packaged or limited offers, shipping charge discounts, or items for sale Thanksgiving day through the Saturday after Thanksgiving. hhgregg.com does not price match competitors ; we only price match our in-store pricing.
If you purchase an item online choosing in-store pick up, and the item is offered at a lower price when you pick it up, you can utilize our Online Price Guarantee and will be charged the lower price.
Online Pricing Policies
Online prices, offers and selection may vary from our retail stores and are subject to change. Prior purchases are excluded from current offers. We reserve the right to limit quantities. See store and weekly ad for more details.
hhgregg is not responsible for any internet connection problems, malfunctions or errors. hhgregg also reserves the right to cancel or modify an order due to an error, or any other reason deemed appropriate, at any time.
Sales Tax Policies
Taxable States
hhgregg is required to charge sales tax for online customers in Alabama, Delaware, Florida, Georgia, Illinois, Indiana, Kentucky, Maryland, Michigan, Mississippi, North Carolina, New Jersey, New York, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, Washington D.C, West Virginia and Wisconsin.
How Tax Is Calculated
The tax rate is based on the local sales tax of the zip code of your shipping address. No sales tax will be charged for customers who reside outside the above-mentioned states.
Tax-Exempt Purchases
If you are a tax exempt entity and would like to make a purchase at hhgregg.com, please call us at 1-866-974-7344, Monday through Friday from 8AM to 6PM EST, or use our Contact Us form to contact customer service for a manual tax refund. You have 30 days to give us your tax exemption information and receive a refund for the tax.
Who Qualifies For Tax Exempt Purchases
Nonprofit organizations
Schools, public charities, churches and other religious entities, and other nonprofit organizations generally qualify under federal law. A tax exemption certificate is required.
Individuals
Foreign diplomats, agents of foreign governments, and other individuals may be exempt from paying state and state-collected sales tax. A sales tax exemption card, such as a federal government purchase card or foreign diplomat card, is required.
Resale businesses
State law exempts items that are purchased with the intent to be directly resold to another customer. Items or supplies used to run your business are not tax exempt. A resale certificate is required.
Federal and state governments
The U.S. government, its agencies, and its instrumentalities may make exempt purchases of goods and services. An exemption certificate or copy of government purchase card is required.
Payment Method Restrictions For Tax Exempt Purchases
Many states require organizations, schools, churches and hospitals to use organizational funds. This means that the credit card used must be issued by the organization to receive tax exempt status. The personal credit card of an employee working for a tax exempt organization cannot be used.
How to Receive an Updated Receipt
If you need a receipt for your records that reflects the tax exempt refund you received, please call us at 1-866-974-7344, Monday through Friday from 8AM to 6PM EST, or use our Contact Us form to contact customer service.
Sales Tax Holiday
At certain times of the year, some states offer an annual sales tax holiday, which makes sales taxes temporarily exempt for various items such as clothes, shoes and computers and appliances. If you would like to make a purchase at hhgregg.com during a tax holiday, please call us at 1-866-974-7344, Monday through Friday from 8AM to 6PM EST, or use our Contact Us form to contact customer service for a manual tax refund. You have 30 days to give us your tax exemption information and receive a refund for the tax.
