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Payments & Pricing

Payment Options

The following forms of payment are accepted at hhgregg.com:

  • h.h. gregg Credit Card
  • VISA
  • MasterCard
  • Discover
  • American Express


h.h. gregg DOES NOT accept checks or h.h. gregg gift cards for online purchases.

Storing Credit Card Information

At this time, hhgregg.com does not store your credit card information in the 'My Account' section.

h.h. gregg GE Credit Card

The h.h. gregg credit card is offered and administered by GE Capital Consumer Card Co. Questions about your account can be answered by calling 1-800-333-1071.

Card Member Benefits

  • No annual fees
  • Convenient Monthly Payments
  • Total Convenience - Use your h.h. gregg Card for all in-store purchases!
  • **Special Financing Offers
  • Save 5% off products $497 and up

How do I save 5% off my h.h. gregg GE Credit Card purchases?

Use your h.h. gregg GE Credit Card online at hhgregg.com or at any h.h. gregg store location, and you’ll automatically receive 5% off products $497 and up before shipping, tax and other discounts. Some exclusions apply.

Online and In-store Exclusions: Extra 5% off our lowest ticketed price instantly on products $497 & up with your h.h. gregg card. Excludes computers, tablets, cameras, Verizon wireless phones, & manufacturers that prohibit discounting on unilateral price policy (UPP) products. Prior purchases excluded. Offer cannot be combined with other h.h. gregg card discounts, not valid at h.h. gregg FineLines. Any discount, coupon, or other promotional offer applied at time of purchase will reduce your purchase amount and may result in you not satisfying the minimum qualifying purchase amount for special financing.

Don't have an h.h. gregg Card Yet?

To learn more about applying for an h.h. gregg Credit Card, please visit this page

**Special Financing Offers

h.h. gregg offers special financing on select products when you use your GE Credit Card to make purchases at any h.h. gregg store location or online at hhgregg.com

Subject to credit approval. Minimum monthly payments required. Other exclusions may apply. Offers may vary per sales event. See your local store for more details or a product detail page to see the qualifying terms.

6 Months Special Financing

  • Any item $197 and up

12 Months Special Financing
  • Purchases $497 - $996.99 (Excludes Digital Center)


24 Months Special Financing
  • Purchases $997 and up (Excludes Digital Center)

In-Store Purchase Payment Options

h.h. gregg stores accept the above payment options, in addition to:

  • Personal checks
  • Business checks
  • Cash


Check Acceptance Policy

We gladly accept checks in our retail stores, however we reserve the right to refuse certain checks. See store for complete details.

CheckAGAIN™

If your check is accepted, we will process it through CheckAGAIN™, a nationwide check authorization service. When one of our cashiers processes a check, the customer's check information is automatically sent to CheckAGAIN. CheckAGAIN must authorize the check for the transaction to be complete.

If the check is returned unpaid, your signature gives permission to debit your checking account electronically for the original check amount plus a service fee up to $25. Payment by check constitutes acceptance of the terms.

If your check was not authorized by CheckAGAIN and you want to find out why, you may contact CheckAGAIN directly with your concerns.



Gift Cards

Checking Your Balance

To check your h.h. gregg gift card balance, please visit any of our retail stores.

Lost or Stolen Gift Cards

The h.h. gregg gift card is not replaceable if lost or stolen. The bearer is responsible for its loss or theft.

Returning Gift Card Purchases

Returns can only be made in accordance with h.h. gregg's regular Return and Refund Policy.

h.h. gregg Gift Card Redemption Terms and Conditions

h.h. gregg gift cards are good toward future in-store purchases at any of our retail stores. h.h. gregg gift cards may not be used online as a method of payment.

When you receive your h.h. gregg gift card, it's already active and ready to use at any of our retail stores.

Gift Cards are redeemable for merchandise and services only. No portion is redeemable for cash. h.h. gregg is not responsible for lost or stolen gift cards. Not valid as payment on h.h. gregg credit card. Not valid for more than amount indicated. Gift Cards are not credit or debit cards. In-store purchases are deducted from Gift Card until balance reaches zero.

h.h. gregg Price Match Guarantee 

If you find a current lower advertised price on the same, in-stock brand and model, we will match the competitor’s advertised price. No need to bring the ad with you, our highly trained sales associates are happy to look it up for you in-store at the time of purchase or up to 30 days after your purchase. To apply the Price Match Guarantee to purchases made on hhgregg.com, please call 1-866-974-7344 Monday through Friday 8am-6pm EST, Saturday 10am-5pm, Sunday 11am-4pm, or use the Contact Us form.

Our price guarantee applies to local brick and mortar competitors as well as the following major online retailers: abt.com, amazon.com, apple.com, bestbuy.com, bhphotovideo.com, BrandSmartUSA.com, buy.com, crutchfield.com, dell.com, frys.com, hp.com, homedepot.com, lowes.com, newegg.com, officedepot.com, officemax.com, pcrichard.com, sears.com, staples.com, target.com, Tigerdirect.com, and walmart.com.

h.h. gregg’s price guarantee does not apply to: Verizon wireless phones, items for sale Thanksgiving day through Cyber Week, membership club or warehouse pricing, free or bonus offers, gift cards, product bundles, out-of-stock items, open-box items, clearance items, refurbished/used items, one-of-a-kind items, items advertised as limited quantity, outlet center pricing, pricing errors, or offers that include financing, delivery, installation or rebates.

Online Pricing Policies

Online prices, offers and selection may vary from our retail stores and are subject to change. Prior purchases are excluded from current offers. We reserve the right to limit quantities. See store and weekly ad for more details.

h.h. gregg is not responsible for any internet connection problems, malfunctions or errors. h.h. gregg also reserves the right to cancel or modify an order due to an error, or any other reason deemed appropriate, at any time.

Sales Tax Policies

Taxable States

h.h. gregg is required to charge sales tax for online customers in Alabama, Delaware, Florida, Georgia, Illinois, Indiana, Kentucky, Maryland, Michigan, Mississippi, North Carolina, New Jersey, New York, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, Washington D.C, West Virginia and Wisconsin. 

How Tax Is Calculated

The tax rate is based on the local sales tax of the zip code of your shipping address. No sales tax will be charged for customers who reside outside the above-mentioned states. 

Tax-Exempt Purchases

If you are a tax exempt entity and would like to make a purchase at hhgregg.com, please call us at 1-866-974-7344, Monday through Friday 8am to 6pm (EST), Saturday 10am to 5pm or Sunday 11am to 4pm, or use our Contact Us form to contact customer service for a manual tax refund. You have 30 days to give us your tax exemption information and receive a refund for the tax. 

Who Qualifies For Tax Exempt Purchases

Nonprofit organizations

Schools, public charities, churches and other religious entities, and other nonprofit organizations generally qualify under federal law. A tax exemption certificate is required.

Individuals

Foreign diplomats, agents of foreign governments, and other individuals may be exempt from paying state and state-collected sales tax. A sales tax exemption card, such as a federal government purchase card or foreign diplomat card, is required.

Resale businesses

State law exempts items that are purchased with the intent to be directly resold to another customer. Items or supplies used to run your business are not tax exempt. A resale certificate is required.

Federal and state governments

The U.S. government, its agencies, and its instrumentalities may make exempt purchases of goods and services. An exemption certificate or copy of government purchase card is required.

Payment Method Restrictions For Tax Exempt Purchases

Many states require organizations, schools, churches and hospitals to use organizational funds. This means that the credit card used must be issued by the organization to receive tax exempt status. The personal credit card of an employee working for a tax exempt organization cannot be used.

How to Receive an Updated Receipt

If you need a receipt for your records that reflects the tax exempt refund you received, please call us at 1-866-974-7344, Monday through Friday 8am to 7pm (EST), Saturday 10am to 7pm or Sunday 10am to 6pm, or use our Contact Us form to contact customer service. 

Sales Tax Holiday

At certain times of the year, some states offer an annual sales tax holiday, which makes sales taxes temporarily exempt for various items such as clothes, shoes and computers and appliances. If you would like to make a purchase at hhgregg.com during a tax holiday, please call us at 1-866-974-7344, Monday through Friday 8am to 7pm (EST), Saturday 10am to 7pm or Sunday 10am to 6pm, or use our Contact Us form to contact customer service for a manual tax refund. You have 30 days to give us your tax exemption information and receive a refund for the tax.