Buy online or by phone: 1-866-974-7344 (hours)
Our website assistance call center hours are:
8am to 5pm Monday thru Friday
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Website Sales & Help Center: 1-866-WSGREGG
Having trouble? Call now, we can help you complete your purchase!
Monday - Friday 9am to 8pm (EST)
Saturday 9am to 7pm (EST)
Sunday 11am to 7pm (EST)

Retail Store Customer Service & Help Center: 1-800-284-7344
Monday - Friday 8am - 5pm (EST)
Saturday 8am - 12pm (EST)

To contact your local hhgregg store by phone, please see our
Store Listing Page for the correct phone number.

Contact Us By Email
If you have a question about one of our products or services, the answer you're looking for may be in our Information Center. If not, you'll want to get in touch with one of our Customer Care Professionals. We've made it easy to get the answers you need from the people who know. We encourage you to e-mail your question to our Customer Care Center. To ensure your comment reaches the department that can best answer your specific question, please choose a category below:

Delivery Inquiries
Installation Inquiries
Order Status Requests
Repair Service Questions
Store/Retail Experience
Website Feedback
Other Questions

To Contact Us By Mail
hhgregg Appliances, Inc.
c/o Corporate Headquarters Inquiries
4151 East 96th Street
Indianapolis, IN 46240

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hhgregg FREE SHIPPING Close Window
Because of size and weight constraints, some of the items offered through hhgregg.com are not available to be shipped, such as big-screen televisions and large appliances. You'll need to indicate your preferred shipping method when you've completed shopping online. We also offer additional shipping options at a charge such as 2nd Day and Next Day shipping.
  1. Applies only to shipments to the continental United States.
  2. Excludes any item which ships by freight carrier.
  3. Excludes any purchase in our retail stores.
  4. If you choose an enhanced shipping option such as next-day air delivery you will be charged for the cost of the upgraded service.
  5. All items shipped require an adult signature.


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hhgregg DELUXE DELIVERY POLICY Close Window

$69.99 Deluxe Delivery


If you make an online purchase of a deliverable item, a Customer Service Representative will contact you within 24 hours of your purchase to schedule your delivery.

Appliance or Electronics Delivery and Set Up to a Household Includes the Following:

Deluxe Delivery Sevice Include:

  1. 40-Minute Call-Ahead service
  2. A 3 hour delivery window will be communicated via a confirmation call by the driver on the morning of delivery (6:30 am - 8:30am). No time requests.
  3. Unpack, level and test appliances
  4. Install icemaker prior to delivery
  5. Refrigerator/Dryer door change prior to delivery
  6. Install hhgregg purchased vent hose and clamps for dryer delivery
  7. Install hhgregg purchased pigtail for dryer or range
  8. Normal gas hookup with hhgregg purchased gas line(4 or 6 ft. available; shut off directly behind the unit) [not available in Tennessee]
  9. Partial icemaker line hookup* provided water valve is directly behind refrigerator
  10. Removal of boxes and packing materials
  11. Removal, or movement within the home (on a one for one basis) of old appliances or television

Additional Services Available from hhgregg

DS 11 $10.00 Additional movement of old appliances within the home
DS 21 $99.95 Deliver and set in place built-in refrigerator

Additional Services Provided by Appliance Installation Department

AI 2 $79.99 Install new water line
AI 19 $119.99 Install replacement dishwasher
AI 20 $119.99 Install replacement Over-the-Range microwave
AI 38 $139.99 New Over-the-Range microwave
AI 46 $159.99 Install new dishwasher
OUT OF ZONE $94.99 Delivery area out of normal delivery zone. We will deliver to zip codes that are adjacent to our normal delivery zones. Any other request must be quoted and approved by the delivery center.

We cannot disassemble old units or remove stair banister or door frames to remove old appliances. Gas appliances must already be unlocked if we are not doing a new gas hookup. Movement and/or removal of old products can only be done at time of original delivery.

Gregg Appliances, Inc. CANNOT be held responsible for any damage to property during removal of old products.

*Complete ice hookups additional charge.

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hhgregg 40 MINUTE CALL AHEAD DELIVERY! Close Window

The wait is over.
Our delivery drivers call you, wherever you are, 40 minutes ahead to let you know we're on our way.

How does hhgregg's 40-Minute Call Ahead Delivery Work?
This is an hhgregg exclusive. We know that life keeps you busy, so our Professional Delivery Team will call you, wherever you are, 40 minutes before we ring your doorbell. Only H.H. Gregg can offer you that kind of freedom. No more sitting around the house all day waiting for your new appliance or television to be delivered. If you plan to be away from your house on the delivery date, be sure to provide us with a number where you can be contacted. Our 40-Minute Call Ahead Delivery policy applies only to those zip codes within our normal delivery area. To find out if you live within our normal delivery area, visit our Delivery Availability page or contact one of our retail locations or visit the nearest hhgregg location.

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hhgregg CAR AUDIO TOUR Close Window
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hhgregg HOME AUDIO TOUR Close Window


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hhgregg Store Tour

Video Tour

Home Audio Tour

Appliances Tour

Car Audio/Video Tour

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hhgregg APPLIANCES TOUR Close Window


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hhgregg Store Tour

Video Tour

Home Audio Tour

Appliances Tour

Car Audio/Video Tour

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hhgregg VIDEO TOUR Close Window


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hhgregg Store Tour

Video Tour

Home Audio Tour

Appliances Tour

Car Audio/Video Tour

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hhgregg VIRTUAL TOURS Close Window


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hhgregg Store Tour

Video Tour

Home Audio Tour

Appliances Tour

Car Audio/Video Tour

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Who is hhgregg?
In 1955, in a small storefront on Indianapolis' north side, H. H. and Fansy Gregg first walked the sales floor of their new appliance store. The Gregg's new store featured washing machines, clothes dryers, refrigerators and outdoor grills. Not long after, the family began selling black & white and the newest color television sets, along with other electronic products.

The business was founded on personal, caring customer service. Customers enjoyed the personal service and attention to detail the store offered, and business prospered. Over the years, hhgregg added new locations throughout Alabama, Indiana, Kentucky, Ohio, North Carolina, South Carolina, Tennessee and Georgia.

Today, hhgregg is one of the nation's leading retailers of home appliances and consumer electronics. Still operated by the Gregg family, the services we offer continue to show that we care about our customers' complete satisfaction.


  • Our expanded inventory of the best technology and brand names. We're proud of our wide selection of the latest products from the top brand names. Browse through our selection of over 100 digital TVs or 400 major appliances in stock every day.

  • Knowledgeable salespeople. Each of our sales staff is trained to help you make the purchase that best matches what you need, and what you want. They undergo constant product knowledge training to answer your questions correctly to help you make the right decision.

  • The best delivery services in the industry. Same-day, next-day, anyday. What's convenient for you? Plus, we'll call you, wherever you are, 40 minutes ahead of time to let you know we're on the way.

  • Low Price guarantee. With our 110% Price Guarantee, you won't pay more for the great service you get at hhgregg. If you know of a lower price on anything we sell, we'll give you the lower price, plus another 10% of the difference back - on the spot.

  • Product Service. Certified, experienced technicians. What else do you expect from hhgregg?

As you can see, even as we grow we continue to place customer care and satisfaction as our highest priority. At hhgregg, we realize that our continued success comes from giving you, the customer, what you want. We hope you'll find what you're looking for on this web site and that it meets the standards on which hhgregg has built its success.

Welcome to the revolution in service. Of course, it's been that way with us since 1955.

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New Store Designs
Our new stores in Georgia and Lexington, KY allow you to choose from the widest selection of appliances and electronics in one place. Get more name brands and more choices, with over 400 major appliances and more than 100 digital TVs in stock every day. Plus, over 170 of those appliances are working models - try it before you buy it!







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Expert Assistance
Forget the clerks. We're very proud of our sales and support staff. We think they're among the very best in the business. Our standards for hiring and training are very high. From the day they start to work, our people go through extensive, ongoing training. The program consists of hhgregg's corporate values, thorough training on how to help customer make the right decisions and complete product knowledge training.
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Low Price Guarantee
With our 110% Price Guarantee, you won't pay more for the great service you get at hhgregg. If you know of a lower price on anything we sell, we'll give you the lower price, plus another 10% of the difference back - on the spot.
See details
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Convenient Delivery
What's convenient for you? We offer same-day delivery on in-stock products. Or pick a day that's best for your schedule. We'll be there.

Plus, there's no waiting all day for your new purchase to arrive when hhgregg is delivering! On the morning of your delivery, we'll give you a three-hour window in which we'll be at your home. Then we'll call you - wherever you are - about 40 minutes ahead of time to let you know we're on the way. Go ahead and go to the office, run your errands or visit friends. We'll call first!
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Product Repair
hhgregg provides service on hundreds of thousands of carry-in and in-home product repairs every year. We provide service for all major brands, and we’ll get it done quickly and efficiently.   See details
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Store Locations
hhgregg's exceptional customer service, product selection and industry-leading delivery services are now available throughout Alabama, Indiana, Kentucky, North Carolina, South Carolina, Tennessee, Ohio and Georgia. Come see us for incredible values and great customer service at each of our area stores.   See store locations.
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