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Website Sales & Help Center: 1-866-WSGREGG Having trouble? Call now, we can help you complete your purchase! Monday - Friday 9am to 8pm (EST) Saturday 9am to 7pm (EST) Sunday 11am to 7pm (EST) Retail Store Customer Service & Help Center: 1-800-284-7344 Monday - Friday 8am - 5pm (EST) Saturday 8am - 12pm (EST) To contact your local hhgregg store by phone, please see our Store Listing Page for the correct phone number. |
Contact Us By Email
If you have a question about one of our products or services, the answer you're looking for may be in our Information Center. If not, you'll want to get in touch with one of our Customer Care Professionals. We've made it easy to get the answers you need from the people who know. We encourage you to e-mail your question to our Customer Care Center. To ensure your comment reaches the department that can best answer your specific question, please choose a category below:
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Delivery Inquiries Installation Inquiries Order Status Requests Repair Service Questions |
Store/Retail Experience Website Feedback Other Questions |
Free
UPS (Ground) Shipping on all shipping eligible products $99 and up - Product ships from hhgregg in 1-2 business
days, UPS will deliver 3-8 days later.$69.99 Deluxe Delivery
If you make an online purchase of a deliverable item, a Customer
Service Representative will contact you within 24 hours of your
purchase to schedule your delivery.
Appliance or Electronics Delivery and Set Up to a Household Includes the Following:
Deluxe Delivery Sevice Include:
Additional Services Available from hhgregg
DS 11 $10.00 Additional movement of old appliances within
the home
DS 21 $99.95 Deliver and set in place built-in refrigerator
Additional Services Provided by Appliance Installation Department
AI 2 $79.99 Install new water line
AI 19 $119.99 Install replacement dishwasher
AI 20 $119.99 Install replacement Over-the-Range microwave
AI 38 $139.99 New Over-the-Range microwave
AI 46 $159.99 Install new dishwasher
OUT OF ZONE $94.99 Delivery area out of normal delivery zone.
We will deliver to zip codes that are adjacent to our normal delivery
zones. Any other request must be quoted and approved by the delivery
center.
We cannot disassemble old units or remove stair banister or door frames to remove old appliances. Gas appliances must already be unlocked if we are not doing a new gas hookup. Movement and/or removal of old products can only be done at time of original delivery.
Gregg Appliances, Inc. CANNOT be held responsible for any damage to property during removal of old products.
*Complete ice hookups additional charge.
The
wait is over.
Our delivery drivers call you, wherever you are, 40 minutes ahead
to let you know we're on our way.
How does hhgregg's 40-Minute Call Ahead Delivery Work?
This is an hhgregg exclusive. We know that life keeps you busy,
so our Professional Delivery Team will call you, wherever you are,
40 minutes before we ring your doorbell. Only H.H. Gregg can offer
you that kind of freedom. No more sitting around the house all day
waiting for your new appliance or television to be delivered. If
you plan to be away from your house on the delivery date, be sure
to provide us with a number where you can be contacted. Our 40-Minute
Call Ahead Delivery policy applies only to those zip codes within
our normal delivery area. To find out if you live within our normal
delivery area, visit our Delivery Availability page or contact
one of our retail locations or visit the nearest hhgregg location.

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Who is hhgregg? The business was founded on personal, caring customer service. Customers enjoyed the personal service and attention to detail the store offered, and business prospered. Over the years, hhgregg added new locations throughout Alabama, Indiana, Kentucky, Ohio, North Carolina, South Carolina, Tennessee and Georgia.
As you can see, even as we grow we continue to place customer care and satisfaction as our highest priority. At hhgregg, we realize that our continued success comes from giving you, the customer, what you want. We hope you'll find what you're looking for on this web site and that it meets the standards on which hhgregg has built its success. Welcome to the revolution in service. Of course, it's
been that way with us since 1955.
Expert Assistance Low Price Guarantee Plus, there's no waiting all day for your new purchase to arrive when
hhgregg is delivering! On the morning of your delivery, we'll give you
a three-hour window in which we'll be at your home. Then we'll call
you - wherever you are - about 40 minutes ahead of time to let you know
we're on the way. Go ahead and go to the office, run your errands or
visit friends. We'll call first! Product Repair Store Locations
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