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Our website assistance call center hours are:
8am to 5pm Monday thru Friday
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Website Sales & Help Center: 1-866-WSGREGG
Having trouble? Call now, we can help you complete your purchase!
Monday - Friday 9am to 8pm (EST)
Saturday 9am to 7pm (EST)
Sunday 11am to 7pm (EST)

Retail Store Customer Service & Help Center: 1-800-284-7344
Monday - Friday 8am - 5pm (EST)
Saturday 8am - 12pm (EST)

To contact your local hhgregg store by phone, please see our
Store Listing Page for the correct phone number.

Contact Us By Email
If you have a question about one of our products or services, the answer you're looking for may be in our Information Center. If not, you'll want to get in touch with one of our Customer Care Professionals. We've made it easy to get the answers you need from the people who know. We encourage you to e-mail your question to our Customer Care Center. To ensure your comment reaches the department that can best answer your specific question, please choose a category below:

Delivery Inquiries
Installation Inquiries
Order Status Requests
Repair Service Questions
Store/Retail Experience
Website Feedback
Other Questions

To Contact Us By Mail
hhgregg Appliances, Inc.
c/o Corporate Headquarters Inquiries
4151 East 96th Street
Indianapolis, IN 46240

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hhgregg FREE SHIPPING Close Window
Because of size and weight constraints, some of the items offered through hhgregg.com are not available to be shipped, such as big-screen televisions and large appliances. You'll need to indicate your preferred shipping method when you've completed shopping online. We also offer additional shipping options at a charge such as 2nd Day and Next Day shipping.
  1. Applies only to shipments to the continental United States.
  2. Excludes any item which ships by freight carrier.
  3. Excludes any purchase in our retail stores.
  4. If you choose an enhanced shipping option such as next-day air delivery you will be charged for the cost of the upgraded service.
  5. All items shipped require an adult signature.


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hhgregg Online Delivery Policy Close Window

Home Deluxe Delivery $69.99
Delivery Availability
Same Day Delivery
Scheduling Your Online Home Delivery

Home Delivery is handled by a professional delivery team. You can trust the work will be done correctly and we stand behind it.

Delivery Availability
hhgregg's home delivery is limited to zip codes located around our retail locations or distribution centers. To find out if you live within our normal delivery area, go to the Delivery Availability page. If you purchase a deliverable item online a Customer Service Professional will contact you within 24 hours to arrange your delivery. For information as to cost and what is included see Deluxe Delivery and Do's and Don'ts. As we add locations to our network of stores, our delivery area will expand. If your location is out of our delivery area, check back frequently to see if we have opened a store near you.

Same Day Delivery - Retail Stores
Retail Store - if you purchase any item before 2pm Monday through Saturday, we can deliver your product that very same day. Product must come from the store's stock and you must live within our same-day delivery zone. Ask any employee for information on our same-day delivery area.


Scheduling your online Home Delivery
If you purchase a deliverable item online a Customer Service Professional will contact you within 24 hours to arrange your delivery. For any questions about your home delivery you may contact us, or call (800) 284-7344. Our Customer Service Professionals are available anytime Monday to Friday, from 8am to 5pm (ET).



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hhgregg RETAIL STORE PICKUP Close Window

Retail Store Pickup (No Shipping or Delivery Charge)
Product Available for Pickup In 72 Hours unless it qualifies for hhgregg's Webstock™ Guarantee


One advantage of picking up your purchase from one of our retail locations is that you avoid paying delivery or shipping charges. During the on-line order process, you'll be given the option to pick up your purchase from one of our store locations. All on-line purchases will be made available for pickup within 72 hours of your on-line purchase unless the product qualifies for hhgregg's Webstock™ Guarantee. Make sure to bring your on-line sales receipt, a picture ID and the credit card you used to make your purchase when picking up your purchase from one of our retail locations. The name on the ID must match the name on the purchasing credit card. To ensure the security of your online purchases, only the person who made the purchase may pick up the merchandise at a store. At the time of pickup, if the item(s) are offered at a lower price in the store, we will automatically credit the difference to your credit card.



Webstock™ Guarantee

Just like hhgregg's in-store in-stock guarantee, you'll never need a rain check when purchasing a Webstock™ Guarantee item at hhgregg.com. In the rare event that you purchase one of these items, arrive at the store for pickup and it is not available, hhgregg will sell you the next better model for the same price! The substitute will be a comparable product with similar features and is chosen at the discretion of hhgregg store management. hhgregg reserves the right to limit quantities.

Webstock™ Guarantee Description

Webstock Guaranteehhgregg's Webstock™ Guarantee applies to all items designated with the descriptor logo (as seen to the left). When you purchase one of these items, and your order has been processed and confirmed by email, hhgregg guarantees that the item is available at your selected store location for immediate pickup. When you present your confirmation email at the store for pickup the Webstock™ Guarantee applies. This guarantee applies only to items purchased at hhgregg.com.

We cannot honor the Webstock™ Guarantee unless you make sure to bring

1. Your Drivers License or a Photo ID
2. The credit card used to complete your purchase
3. A printed copy of the online receipt you will receive after your purchase on hhgregg.com hhgregg.com Customer Service Center

For answers to questions and hhgregg.com order support, please call 1-866-WS-gregg. Hours of operation: Monday to Saturday 9 am to 4 pm EST and 11 am to 7 pm Sunday. Our customer service professionals are available to help you complete an order or answer questions regarding an existing order.
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hhgregg IN-STORE PURCHASE ONLY Close Window

In-Store Purchase Only

This item is available for in-store purchase only. If you wish to purchase this item at a H.H. Gregg retail store, you may print the product's detail page and bring it to the store to ensure that you get the item you want.

Use our store locator to find a retail outlet near you.

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hhgregg RETURNS EXCHANGES Close Window

In-Store Purchase Only

We want you to be 100% satisfied with your purchase. We've set some basic guidelines you'll need to keep in mind when making a return or requesting an exchange. Your local hhgregg retail location representative can answer any product-specific question you may have.

Requirements for full refund or exchange:

  • Item must be returned within 14 days of purchase.
  • You must have your original sales receipt.
  • Merchandise must be in its original carton along with all packing materials, accessories, product literature and warranty cards.
  • Merchandise must be in new condition.

If the item is returned within 14 days but the above conditions are not met, a minimum of 10% of the purchase price will be charged as a restocking fee. On all special orders, a 100% non-refundable down payment is required and will not be refunded if the order is cancelled or the item is returned. Cancellation of any services required for operation of a product (digital satellite system service, PCS or cellular phone, etc.), is the sole responsibility of the customer.

Refunds over $100 for cash or check sales will be paid by check within 10 to 14 business days after the item is returned or the order is cancelled. If the original sale was paid for with a credit card, the refund will be credited to the customer's credit card account.

If the purchased product fails while under manufacturer's warranty or an hhgregg Maintenance Agreement, hhgregg's factory-authorized service department will repair your product according to the terms of those agreements.

A Few Exceptions to these Policies

  • Delivery, installation and activation charges will not be refunded.
  • Digital satellite systems (audio or video) may not be returned or exchanged.
  • Activated pagers may not be returned or exchanged.
  • Bedding and Mattresses
  • Ink cartridges, ink tanks and fax cartridges may not be returned or exchanged.
  • Radar detectors may be returned for exchange only.
  • Cellular phones:
    • May not be refunded or exchanged
    • There are no refunds on activation fees
    • If contract is cancelled after more than 15 days, an early termination fee may be charged at the service provider's discretion

Returning or Exchanging Your Purchase

We've made returning your purchase a simple process! There are three ways to return your purchase(s):

Returns or Exchanges to Store:
Avoid additional shipping charges by returning your purchase(s) (along with the original sales receipt) to one of our retail locations. All original product manuals, accessories and literature are required in order avoid restocking fees.

Ship your Return or Exchange:
If your purchase was shipped to you or you're not able to visit our store call us toll-free to obtain a Return Authorization at (866)-WSGREGG (866-974-7344) Monday through Friday, from 8am to 5pm (ET) or Saturday 9am to 6pm (ET). Customers are responsible for any shipping costs incurred in returning or exchanging a product.

Request a Delivery Pick-Up for Returns or Exchanges:
If you are returning an item that was delivered to you please call toll-free at (866) 974-7344 to arrange a pick-up time with our Delivery Department, or contact us. Since your complete satisfaction is our goal, there is no charge for us to pick up your return. Home delivery and set up, hook-up charges and installation fees are not refundable.

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40RV525R - Toshiba 40" 1080p LCD HDTV
Our Price:$649.97
SRP: $799.99
Save: $150.02
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Toshiba 40" 1080p LCD HDTV
Model No: 40RV525R
This Toshiba 40" LCD combines a 1080p Full HD CineSpeed™ LCD Display with DynaLight™ dynamic backlight control and a High-Res PC Input for true home theater picture quality, and enhanced PC Gaming.
This item may be available for in-store purchase only. Click here to locate a retail store or call 1-866-WSGREGG to verify availability at the retail store nearest to you.
Returns & Exchanges
hhgregg User Ratings
4.00/4.00
Based on average of hhgregg customer ratings
Product
Features

Specs
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Reviews
  • 40" 1080p Full HD CineSpeed™ Display - Today's highest resolution video content is 1920 x 1080 for over 2,000,000 pixels. A standard 720p HD display has less than 1,000,000 display pixels, and must discard half of the original video content, resulting in decreased picture detail. On the other hand, a 1080p full HD display has over 2,000,000 display pixels, maintaining the full video resolution and clarity. A CineSpeed™ display has an LCD response time of 8 milliseconds or less to ensure that the display is also fast enough for high quality home theater
  • DynaLight™ Dynamic Backlight Control utilizes advanced image processing to monitor the brightness of each video frame, and automatically adjusts the backlight intensity based on the image content. This precise signal analysis allows for 256 levels of backlight control and can create a dynamic contrast that is 7 to 10 times that of the original panel contrast. The result is a powerful picture with deep blacks for increased detail and incredible depth
  • Built-in ATSC/NTSC/QAM digital tuning allows for tuning of standard cable channels as well as off-air digital broadcasts in addition to digital "cable-in-the-clear" broadcasts
  • 3 HDMI™ digital inputs
  • Cinespeed™ LCD panel has 8 milliseconds or less response speed necessary for cleaner high-action home theater images. A wide viewing angle ensures that you’ll have the best seat in the house
  • Cinema Mode 24 frames per second (3:2 pulldown)
  • TheaterWide® modes - Sets with TheaterWide® modes are ideal for displaying HDTV signals as well as "enhanced for widescreen television" DVDs. TheaterWide 1:Letterboxed image is digitally expanded 33 percent horizontally and vertically. Useful for reproducing Academy Standard (1.85:1) formatted software. TheaterWide 2:Letterboxed image is expanded 33 percent horizontally and 42 percent vertically. Particularly of use when viewing narrow letterboxed images originally filmed in Panavision or CinemaScope. TheaterWide 3:Letterboxed image is expanded 33 percent horizontally and 24 percent vertically. Can be utilized when displaying letterboxed images that incorporate narrow bands at the top and bottom of the picture
  • Color Temperature Control - 3 user-selectable Color Temperature settings affect the set's overall white balance. The "Warm" setting reduces the color temperature to an NTSC standard 6500 degrees Kelvin and delivers a redder image that is ideal for display in a dimly lit room. "Medium" and "Cool" provide a progressively bluer image for the best picture as room light levels are increased
  • Native Mode™ restores the size of the picture by the 3-5 percent that is generally lost during the normal over-scanning that occurs on traditional sets. It also avoids unnecessary scaling of 1920 x 1080 HD signals when displayed on REGZA 1080p Full HD LCD televisions
  • Gaming mode enhances the gaming experience by reducing the amount of time it takes for the signal to travel from game controller to the TV
  • 10-bit video processor
  • 60Hz video scan rate
  • QSound™ 3D surround sound
  • Thin-line speaker system
  • Mute/Half Mute
  • Input labeling
  • Sleep Timer allows you to fall asleep watching TV and have the TV turn itself off
  • Auto Aspect Control
  • Logo Light On/Off
  • Channel Browser™ - With Channel Browser, you can easily scan through the last 32 channels you have viewed, with screen images for the last five channels displayed, by channel, by favorites, and by input, at the touch of a button
  • Channel Labeling allows you to put the Call Letters on the screen along with the station numbers, so you always know what channel you're watching
  • 2 ColorStream® HD Component Video inputs
  • One front audio/video input
  • One rear audio/video input
  • One S-video input
  • High Res PC Input (S-XGA, 15 pin, D-sub) - For connecting to computers, perfect for the true PC gamer who likes a big screen. In the world of the video game enthusiast, the better the view, the better the experience
  • Analog audio output (variable)
  • Dolby® Digital optical output
  • High-gloss black cabinet
  • 4-item universal remote
  • Energy Star® qualified model
In-Store Purchase Only
This item may be available for an in-store purchase only. Call 1-866-WSGREGG to verify availability at the HHGregg retail store nearest to you. If you wish to purchase this item at an HHGregg retail store, you may print the product's detail page and bring it to the store to ensure that you will get the item you want (if available).

Use our store locator to find a retail outlet near you.

hhgregg Customer Reviews and Ratings

Overall rating: 4.00/4.00
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hhgregg customer score card

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4 being the best score

Great TV

By James From Moore, SC 11/10/2009

This is a great TV for the price. The picture quality is great. It has all the features that I need.

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awesome tv

By eric turnley From 9/5/2009

this is a great tv for the price great picture!!!!!! great for playing vidieo games and watching sports!!!!!

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First Flat Screen

By Roy H. From Anderson, SC 8/23/2009

Excellent TV for the price! Easy to install and the remote is very intuitive. Awesome picture with 1080p signal (blue ray) and the picture is still very good even with 480i signal (analog or standard satellite/cable). Sound is great also, no additional sound pack required. So far 1 year of constant use with no problems. Planning to buy a second one for another room.

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