Buy online or by phone: 1-866-974-7344 (hours)
Our website assistance call center hours are:
8am to 5pm Monday thru Friday
All times EST
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Website Sales & Help Center: 1-866-WSGREGG
Having trouble? Call now, we can help you complete your purchase!
Monday - Friday 9am to 8pm (EST)
Saturday 9am to 7pm (EST)
Sunday 11am to 7pm (EST)

Retail Store Customer Service & Help Center: 1-800-284-7344
Monday - Friday 8am - 5pm (EST)
Saturday 8am - 12pm (EST)

To contact your local hhgregg store by phone, please see our
Store Listing Page for the correct phone number.

Contact Us By Email
If you have a question about one of our products or services, the answer you're looking for may be in our Information Center. If not, you'll want to get in touch with one of our Customer Care Professionals. We've made it easy to get the answers you need from the people who know. We encourage you to e-mail your question to our Customer Care Center. To ensure your comment reaches the department that can best answer your specific question, please choose a category below:

Delivery Inquiries
Installation Inquiries
Order Status Requests
Repair Service Questions
Store/Retail Experience
Website Feedback
Other Questions

To Contact Us By Mail
hhgregg Appliances, Inc.
c/o Corporate Headquarters Inquiries
4151 East 96th Street
Indianapolis, IN 46240

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hhgregg FREE SHIPPING Close Window
Because of size and weight constraints, some of the items offered through hhgregg.com are not available to be shipped, such as big-screen televisions and large appliances. You'll need to indicate your preferred shipping method when you've completed shopping online. We also offer additional shipping options at a charge such as 2nd Day and Next Day shipping.
  1. Applies only to shipments to the continental United States.
  2. Excludes any item which ships by freight carrier.
  3. Excludes any purchase in our retail stores.
  4. If you choose an enhanced shipping option such as next-day air delivery you will be charged for the cost of the upgraded service.
  5. All items shipped require an adult signature.


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hhgregg Online Delivery Policy Close Window

Home Deluxe Delivery $69.99
Delivery Availability
Same Day Delivery
Scheduling Your Online Home Delivery

Home Delivery is handled by a professional delivery team. You can trust the work will be done correctly and we stand behind it.

Delivery Availability
hhgregg's home delivery is limited to zip codes located around our retail locations or distribution centers. To find out if you live within our normal delivery area, go to the Delivery Availability page. If you purchase a deliverable item online a Customer Service Professional will contact you within 24 hours to arrange your delivery. For information as to cost and what is included see Deluxe Delivery and Do's and Don'ts. As we add locations to our network of stores, our delivery area will expand. If your location is out of our delivery area, check back frequently to see if we have opened a store near you.

Same Day Delivery - Retail Stores
Retail Store - if you purchase any item before 2pm Monday through Saturday, we can deliver your product that very same day. Product must come from the store's stock and you must live within our same-day delivery zone. Ask any employee for information on our same-day delivery area.


Scheduling your online Home Delivery
If you purchase a deliverable item online a Customer Service Professional will contact you within 24 hours to arrange your delivery. For any questions about your home delivery you may contact us, or call (800) 284-7344. Our Customer Service Professionals are available anytime Monday to Friday, from 8am to 5pm (ET).



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hhgregg RETAIL STORE PICKUP Close Window

Retail Store Pickup (No Shipping or Delivery Charge)
Product Available for Pickup In 72 Hours unless it qualifies for hhgregg's Webstock™ Guarantee


One advantage of picking up your purchase from one of our retail locations is that you avoid paying delivery or shipping charges. During the on-line order process, you'll be given the option to pick up your purchase from one of our store locations. All on-line purchases will be made available for pickup within 72 hours of your on-line purchase unless the product qualifies for hhgregg's Webstock™ Guarantee. Make sure to bring your on-line sales receipt, a picture ID and the credit card you used to make your purchase when picking up your purchase from one of our retail locations. The name on the ID must match the name on the purchasing credit card. To ensure the security of your online purchases, only the person who made the purchase may pick up the merchandise at a store. At the time of pickup, if the item(s) are offered at a lower price in the store, we will automatically credit the difference to your credit card.



Webstock™ Guarantee

Just like hhgregg's in-store in-stock guarantee, you'll never need a rain check when purchasing a Webstock™ Guarantee item at hhgregg.com. In the rare event that you purchase one of these items, arrive at the store for pickup and it is not available, hhgregg will sell you the next better model for the same price! The substitute will be a comparable product with similar features and is chosen at the discretion of hhgregg store management. hhgregg reserves the right to limit quantities.

Webstock™ Guarantee Description

Webstock Guaranteehhgregg's Webstock™ Guarantee applies to all items designated with the descriptor logo (as seen to the left). When you purchase one of these items, and your order has been processed and confirmed by email, hhgregg guarantees that the item is available at your selected store location for immediate pickup. When you present your confirmation email at the store for pickup the Webstock™ Guarantee applies. This guarantee applies only to items purchased at hhgregg.com.

We cannot honor the Webstock™ Guarantee unless you make sure to bring

1. Your Drivers License or a Photo ID
2. The credit card used to complete your purchase
3. A printed copy of the online receipt you will receive after your purchase on hhgregg.com hhgregg.com Customer Service Center

For answers to questions and hhgregg.com order support, please call 1-866-WS-gregg. Hours of operation: Monday to Saturday 9 am to 4 pm EST and 11 am to 7 pm Sunday. Our customer service professionals are available to help you complete an order or answer questions regarding an existing order.
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hhgregg IN-STORE PURCHASE ONLY Close Window

In-Store Purchase Only

This item is available for in-store purchase only. If you wish to purchase this item at a H.H. Gregg retail store, you may print the product's detail page and bring it to the store to ensure that you get the item you want.

Use our store locator to find a retail outlet near you.

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hhgregg RETURNS EXCHANGES Close Window

In-Store Purchase Only

We want you to be 100% satisfied with your purchase. We've set some basic guidelines you'll need to keep in mind when making a return or requesting an exchange. Your local hhgregg retail location representative can answer any product-specific question you may have.

Requirements for full refund or exchange:

  • Item must be returned within 14 days of purchase.
  • You must have your original sales receipt.
  • Merchandise must be in its original carton along with all packing materials, accessories, product literature and warranty cards.
  • Merchandise must be in new condition.

If the item is returned within 14 days but the above conditions are not met, a minimum of 10% of the purchase price will be charged as a restocking fee. On all special orders, a 100% non-refundable down payment is required and will not be refunded if the order is cancelled or the item is returned. Cancellation of any services required for operation of a product (digital satellite system service, PCS or cellular phone, etc.), is the sole responsibility of the customer.

Refunds over $100 for cash or check sales will be paid by check within 10 to 14 business days after the item is returned or the order is cancelled. If the original sale was paid for with a credit card, the refund will be credited to the customer's credit card account.

If the purchased product fails while under manufacturer's warranty or an hhgregg Maintenance Agreement, hhgregg's factory-authorized service department will repair your product according to the terms of those agreements.

A Few Exceptions to these Policies

  • Delivery, installation and activation charges will not be refunded.
  • Digital satellite systems (audio or video) may not be returned or exchanged.
  • Activated pagers may not be returned or exchanged.
  • Bedding and Mattresses
  • Ink cartridges, ink tanks and fax cartridges may not be returned or exchanged.
  • Radar detectors may be returned for exchange only.
  • Cellular phones:
    • May not be refunded or exchanged
    • There are no refunds on activation fees
    • If contract is cancelled after more than 15 days, an early termination fee may be charged at the service provider's discretion

Returning or Exchanging Your Purchase

We've made returning your purchase a simple process! There are three ways to return your purchase(s):

Returns or Exchanges to Store:
Avoid additional shipping charges by returning your purchase(s) (along with the original sales receipt) to one of our retail locations. All original product manuals, accessories and literature are required in order avoid restocking fees.

Ship your Return or Exchange:
If your purchase was shipped to you or you're not able to visit our store call us toll-free to obtain a Return Authorization at (866)-WSGREGG (866-974-7344) Monday through Friday, from 8am to 5pm (ET) or Saturday 9am to 6pm (ET). Customers are responsible for any shipping costs incurred in returning or exchanging a product.

Request a Delivery Pick-Up for Returns or Exchanges:
If you are returning an item that was delivered to you please call toll-free at (866) 974-7344 to arrange a pick-up time with our Delivery Department, or contact us. Since your complete satisfaction is our goal, there is no charge for us to pick up your return. Home delivery and set up, hook-up charges and installation fees are not refundable.

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WTW6800WW - Whirlpool 5.0 cu. ft. Capacity Cabrio™ Washer with See-Through Glass Lid
Our Price:$999.97
SRP: $1,099.99
Save: $100.02
Add to Cart
Whirlpool 5.0 cu. ft. Capacity Cabrio™ Washer with See-Through Glass Lid
Model No: 197719
You can do a lot more laundry in this Whirlpool 5.0 cu. ft. Cabrio™ Washer. And with the Direct Inject Wash System, a burst of detergent penetrates stains and stubborn soil so you don't have to pretreat.
This item may be available for pickup or delivery.
Returns & Exchanges
hhgregg User Ratings
4.00/4.00
Based on average of hhgregg customer ratings
Product
Features

Specs
Learn
More
Delivery
Information

Reviews
  • 5 cu. ft. (I.E.C.) ultra capacity plus - This Cabrio™ washer features an innovative wash plate instead of a traditional agitator which creates 5 cu. ft. of cleaning space, or enough room to wash 3 baskets of laundry in a single load
  • See-through glass lid - The see-through glass lid on the top-load Cabrio® washer is a stylish piece of innovation. Made of shatter-proof tempered glass, it shows the deep cleaning impelling action of the wash load inside
  • 6th sense™ technology - As soon as the wash cycle is started, this Cabrio® washers use various sensors to determine the size of the load and precisely how much water is needed to clean it. Heat sensors then monitor the temperature, and make sure water is warmed gradually to make cleaning enzymes optimally effective. Suds sensors also work to prevent oversudsing in the low water wash system
  • Direct inject wash system - The revolutionary Direct Inject wash system deep cleans large loads with a stain-removing shower of concentrated detergent, virtually eliminating the need for pre-treating
  • Care control temperature management uses built-in sensors to monitor wash water and ensure it's warm enough to dissolve detergents and cool enough to ensure proper fabric care
  • Stainless steel wash basket - The interior of the washer features a stainless steel basket that resists odors, rusting, or chipping. It's smooth enough to gently handle fabrics and durable enough to stay looking new
  • 5 temperature selections (Hot/Cold, Warm/Warm, Warm/Cold, Cold/Cold, Tap Cold/Cold)
  • 14 automatic cycles
  • 4 wash/spin speed combinations (High, Medium, Low, No spin)
  • 4 soil levels (High, Normal, Medium, Light)
  • Bulky items cycle - The specially-designed cycle is ideal for cleaning bulky items like comforters, sleeping bags, down jackets or pillows, all of which fit easily into the wash basket
  • Clean washer cycle - This special Clean Washer cycle helps keep the stainless steel basket and drum clean of detergent buildup and odor
  • Whitest white cycle - Heated wash water, coupled with the accuracy of the Smart Bleach™ dispensing system, helps ensure loads of whites receive optimal cleaning performance
  • Quick wash cycle - A Quick Wash cycle cleans small, lightly soiled loads that are needed in a hurry
  • Casual/Permanent press cycle - Use this cycle to wash loads of no-iron fabrics such as sport shirts, blouses, casual business clothes, permanent press and blends. This cycle uses medium-speed wash action, a low-speed spin and cool down process to reduce wrinkling
  • Delicate/Handwash cycle - Use this cycle to wash lightly soiled garments indicating "machine washable silks" or "gentle" cycle on the care label. This cycle uses intermittent low speed wash action and low-speed spin for optimal fabric care
  • Wool cycle - This cycle combines low-speed wash and low-speed spin action to clean items labeled as "machine washable wool" on the garment care label
  • Heavy duty cycle - Use this cycle for heavily soiled or sturdy items. This cycle combines high-speed wash action and high-speed spin
  • Sheets cycle - Use this cycle for sheets, pillowcases and blankets. The wash action of this cycle is designed to keep large items from tangling and balling up
  • Soak cycle - This cycle is preset for a 41-minute cycle and soak time can be adjusted according to your needs by selecting Soil level. After the selected soak period has ended, the washer will drain but does not spin the load
  • Extra rinse option allows you to select whether or not to use the Extra Rinse option each load
  • Deep clean option uses Direct Inject Cleaning Action to help ensure better soil and stain removal. Deep Clean reduces the need for pretreatment and is safe for all washable fabrics. Water flushes through the dispenser to dissolve the detergent. The detergent mixture is then sprayed onto the load while the washer spins at low speed. The cleaning action will last up to 5 minutes depending on the cycle selected. The washer then stops spinning, fills the water to the appropriate level and continues washing with the selected cycle
  • Up to 10 hours delay wash - Save money on utility bills. Set the washer to begin cleaning up to 10 hours later, during off-peak hours when utility rates may be lower. Or set it to start when unloading the washer is more convenient
  • Bleach and Fabric softener dispensers
  • Hydro plate wash system - This innovative hydro plate at the bottom of the wash basket moves your load through a mixture of water and detergent. The load is moved from the outside toward the middle with items coming up in the center and down on the outside edges
  • Up to 1,100 RPM maximum spin speed
  • Add-a-Garment indicator - The Add-a-Garment light on the washer's control panel illuminates for the first 8 minutes of the wash cycle as a convenient reminder that forgotten items can still be added to the load in progress
  • Auto load sensing with triple spray technology
  • Estimated time remaining display with cycle status lights
  • Ultra Quiet wash plus noise reduction system - Innovative noise reducing technology brings the beauty of silence to the laundry room. Choose a washer with the quiet wash package that meets your needs; Ultra Quiet Wash, Quiet Wash Plus and Quiet Wash. All three packages are remarkable for what they don't do - make noise
  • Automatic water level settings - This washer senses the load size and composition through a series of fills and wash motion. It then adjusts the water level for the best cleaning and rinsing performance. It eliminates the guess work. The water level is just right for every wash load size
  • One-half horsepower motor
  • On/Off end-of-cycle signal - Load your laundry and forget it! An on/off End-of-Cycle signal will alert you when the wash cycle is finished, or if you choose to, you can turn off the sound
  • Energy Star® qualified model
General features
Washer type Top-loading
Washer capacity 5 cu. ft.
Stackable No
Reversible door
Parts warranty One year
Labor warranty One year
Color White
Dimensions
Width 27-1/2"
Height 42"
Height with lid open
Depth 27"
Depth with door open
Cycles
Regular or normal Yes
Permanent press Yes
Delicates Yes
Pre-wash or pre-soak Soak
Handwashables Yes
Other cycles Bulky items, Clean washer, Wool, Whitest whites, Quick wash
Options
Delay start Up to 10 hours
Extra rinse Yes
Extended spin Rinse and Spin
End of cycle signal Yes
Wash system
Wash/Rinse temperatures 5
Wash/Spin speed settings 4
Water levels Automatic
Agitator type Cabrio™ wash plate
Automatic temperature control Care Control temp. management
Dispensers
Bleach dispenser Yes
Fabric softener dispenser Yes
Detergent dispenser Yes
Pre-wash dispenser
Quality features
Noise reduction Yes
Drum finish Stainless steel
Top and lid finish See-through glass lid
Energy Star® compliant Yes
Motor
Number of motor speeds
Motor horsepower 1/2 horsepower
Other features
Control type Electronic
Time remaining indicator Yes
Add-a-garment light Yes
Child lock or safety latch
Delivery
Pickup


Delivery:
Home Deluxe Delivery $69.99

Home Delivery is handled by a professional delivery team. Your purchase will be delivered quickly and with care. hhgregg stands behind it.

Delivery Availability
hhgregg's home delivery is limited to zip codes located around our retail locations or distribution centers. To find out if you live within our normal delivery area, go to the Delivery Availability page. If you purchase a deliverable item online a Customer Service Professional will contact you within 24 hours to arrange your delivery. For information as to cost and what is included see Deluxe Delivery and Do's and Don'ts. As we add locations to our network of stores, our delivery area will expand. If your location is out of our delivery area, check back frequently to see if we have opened a store near you.
Same Day Delivery - Retail Stores
Retail Store - if you purchase any item before 2pm Monday through Saturday, we can deliver your product that very same day. Product must come from the store's stock and you must live within our same-day delivery zone. Ask any employee for information on our same-day delivery area.
Scheduling your online Home Delivery
If you purchase a deliverable item online a Customer Service Professional will contact you within 24 hours to arrange your delivery. For any questions about your home delivery you may contact us, or call (800) 284-7344. Our Customer Service Professionals are available anytime Monday to Friday, from 8am to 5pm (ET)..
Pickup:
Retail Store Pickup (No Shipping or Delivery Charge) Product Available for Pickup In 72 Hours

One advantage of picking up your purchase from one of our retail locations is that you avoid paying delivery or shipping charges.
During the on-line order process, you'll be given the option to pick up your purchase from one of our store locations. All on-line purchases will be made available for pickup within 72 hours of your on-line purchase. Make sure to bring your on-line sales receipt, a picture ID and the credit card you used to make your purchase when picking up your purchase from one of our retail locations. The name on the ID must match the name on the purchasing credit card. To ensure the security of your online purchases, only the person who made the purchase may pick up the merchandise at a store. At the time of pickup, if the item(s) are offered at a lower price in the store, we will automatically credit the difference to your credit card.

hhgregg Customer Reviews and Ratings

Overall rating: 4.00/4.00
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hhgregg customer score card

4 1
3 0
2 0
1 0
0 0
4 being the best score

WOW!!!

By frank the tank From Ky 5/4/2009

This Washer rock's and with all the promblem's with all the front loading Washer's, this is the best Washer out there for the $!!! This should be a 5 Star Washer!!!

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