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Website Sales & Help Center: 1-866-WSGREGG
Having trouble? Call now, we can help you complete your purchase!
Monday - Friday 9am to 8pm (EST)
Saturday 9am to 7pm (EST)
Sunday 11am to 7pm (EST)

Retail Store Customer Service & Help Center: 1-800-284-7344
Monday - Friday 8am - 5pm (EST)
Saturday 8am - 12pm (EST)

To contact your local hhgregg store by phone, please see our
Store Listing Page for the correct phone number.

Contact Us By Email
If you have a question about one of our products or services, the answer you're looking for may be in our Information Center. If not, you'll want to get in touch with one of our Customer Care Professionals. We've made it easy to get the answers you need from the people who know. We encourage you to e-mail your question to our Customer Care Center. To ensure your comment reaches the department that can best answer your specific question, please choose a category below:

Delivery Inquiries
Installation Inquiries
Order Status Requests
Repair Service Questions
Store/Retail Experience
Website Feedback
Other Questions

To Contact Us By Mail
hhgregg Appliances, Inc.
c/o Corporate Headquarters Inquiries
4151 East 96th Street
Indianapolis, IN 46240

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hhgregg FREE SHIPPING Close Window
Because of size and weight constraints, some of the items offered through hhgregg.com are not available to be shipped, such as big-screen televisions and large appliances. You'll need to indicate your preferred shipping method when you've completed shopping online. We also offer additional shipping options at a charge such as 2nd Day and Next Day shipping.
  1. Applies only to shipments to the continental United States.
  2. Excludes any item which ships by freight carrier.
  3. Excludes any purchase in our retail stores.
  4. If you choose an enhanced shipping option such as next-day air delivery you will be charged for the cost of the upgraded service.
  5. All items shipped require an adult signature.


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hhgregg Online Delivery Policy Close Window

Home Deluxe Delivery $69.99
Delivery Availability
Same Day Delivery
Scheduling Your Online Home Delivery
hhgregg Delivery Do's and Don'ts

Home Delivery is handled by a professional delivery team. You can trust the work will be done correctly and we stand behind it.

Delivery Availability
hhgregg's home delivery is limited to zip codes located around our retail locations or distribution centers. To find out if you live within our normal delivery area, go to the Delivery Availability page. If you purchase a deliverable item online a Customer Service Professional will contact you within 24 hours to arrange your delivery. For information as to cost and what is included see Deluxe Delivery and Do's and Don'ts. As we add locations to our network of stores, our delivery area will expand. If your location is out of our delivery area, check back frequently to see if we have opened a store near you.

Same Day Delivery - Retail Stores
Retail Store - if you purchase any item before 2pm Monday through Saturday, we can deliver your product that very same day. Product must come from the store's stock and you must live within our same-day delivery zone. Ask any employee for information on our same-day delivery area.


Scheduling your online Home Delivery
If you purchase a deliverable item online a Customer Service Professional will contact you within 24 hours to arrange your delivery. For any questions about your home delivery you may contact us, or call (800) 284-7344. Our Customer Service Professionals are available anytime Monday to Friday, from 8am to 5pm (ET).



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hhgregg RETAIL STORE PICKUP Close Window

Retail Store Pickup (No Shipping or Delivery Charge)
Product Available for Pickup In 72 Hours


One advantage of picking up your purchase from one of our retail locations is that you avoid paying delivery or shipping charges. During the on-line order process, you'll be given the option to pick up your purchase from one of our store locations. All on-line purchases will be made available for pickup within 72 hours of your on-line purchase. Make sure to bring your on-line sales receipt, a picture ID and the credit card you used to make your purchase when picking up your purchase from one of our retail locations. The name on the ID must match the name on the purchasing credit card. To ensure the security of your online purchases, only the person who made the purchase may pick up the merchandise at a store. At the time of pickup, if the item(s) are offered at a lower price in the store, we will automatically credit the difference to your credit card.

hhgregg.com Customer Service Center
For answers to questions and hhgregg.com order support, please call 1-866-WS-gregg. Hours of operation: Monday to Saturday 9 am to 4 pm EST and 11 am to 7 pm Sunday. Our customer service professionals are available to help you complete an order or answer questions regarding an existing order.
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hhgregg IN-STORE PURCHASE ONLY Close Window

In-Store Purchase Only

This item is available for in-store purchase only. If you wish to purchase this item at a H.H. Gregg retail store, you may print the product's detail page and bring it to the store to ensure that you get the item you want.

Use our store locator to find a retail outlet near you.

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hhgregg RETURNS EXCHANGES Close Window

In-Store Purchase Only

We want you to be 100% satisfied with your purchase. We've set some basic guidelines you'll need to keep in mind when making a return or requesting an exchange. Your local hhgregg retail location representative can answer any product-specific question you may have.

Requirements for full refund or exchange:

  • Item must be returned within 14 days of purchase.
  • You must have your original sales receipt.
  • Merchandise must be in its original carton along with all packing materials, accessories, product literature and warranty cards.
  • Merchandise must be in new condition.

If the item is returned within 14 days but the above conditions are not met, a minimum of 10% of the purchase price will be charged as a restocking fee. On all special orders, a 100% non-refundable down payment is required and will not be refunded if the order is cancelled or the item is returned. Cancellation of any services required for operation of a product (digital satellite system service, PCS or cellular phone, etc.), is the sole responsibility of the customer.

Refunds over $100 for cash or check sales will be paid by check within 10 to 14 business days after the item is returned or the order is cancelled. If the original sale was paid for with a credit card, the refund will be credited to the customer's credit card account.

If the purchased product fails while under manufacturer's warranty or an hhgregg Maintenance Agreement, hhgregg's factory-authorized service department will repair your product according to the terms of those agreements.

A Few Exceptions to these Policies

  • Delivery, installation and activation charges will not be refunded.
  • Digital satellite systems (audio or video) may not be returned or exchanged.
  • Activated pagers may not be returned or exchanged.
  • Bedding and Mattresses
  • Ink cartridges, ink tanks and fax cartridges may not be returned or exchanged.
  • Radar detectors may be returned for exchange only.
  • Cellular phones:
    • May not be refunded or exchanged
    • There are no refunds on activation fees
    • If contract is cancelled after more than 15 days, an early termination fee may be charged at the service provider's discretion

Returning or Exchanging Your Purchase

We've made returning your purchase a simple process! There are three ways to return your purchase(s):

Returns or Exchanges to Store:
Avoid additional shipping charges by returning your purchase(s) (along with the original sales receipt) to one of our retail locations. All original product manuals, accessories and literature are required in order avoid restocking fees.

Ship your Return or Exchange:
If your purchase was shipped to you or you're not able to visit our store call us toll-free to obtain a Return Authorization at (866)-WSGREGG (866-974-7344) Monday through Friday, from 8am to 5pm (ET) or Saturday 9am to 6pm (ET). Customers are responsible for any shipping costs incurred in returning or exchanging a product.

Request a Delivery Pick-Up for Returns or Exchanges:
If you are returning an item that was delivered to you please call toll-free at (866) 974-7344 to arrange a pick-up time with our Delivery Department, or contact us. Since your complete satisfaction is our goal, there is no charge for us to pick up your return. Home delivery and set up, hook-up charges and installation fees are not refundable.

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NUVI265WT - Garmin nüvi® Portable GPS with 4.3" Touchscreen
Our Price:$219.97
Add to Cart
Garmin nüvi® Portable GPS with 4.3" Touchscreen
Model No: NUVI265WT
Get the big picture and big features for a small price with this Garmin nüvi® Portable GPS. This widescreen navigator takes you there with preloaded maps and turn-by-turn directions that call out streets by name.
This item may be available for pickup or shipping.
Returns & Exchanges
hhgregg User Ratings
3.75/4.00
Based on average of hhgregg customer ratings
Product
Features

Specs
Shipping
Information

Reviews
  • Sunlight-readable, 4.3-inch display is easy to read — from any direction. Widescreen display allows you to get the big picture. View map detail, driving directions, photos and more in bright, brilliant color
  • Intuitive interface greets you with two simple questions: "Where to?" and "View Map." Touch the color screen to easily look up addresses and services and get voice-prompted, turn-by-turn directions that speak street names to your destination
  • Comes preloaded with detailed City Navigator® NT street maps, over 6 million points of interest (POIs), 2-D or 3-D maps and smooth map updates as you navigate
  • Digital elevation maps show you shaded contours at higher zoom levels, giving you a big picture of the surrounding terrain
  • Accepts custom points of interest (POIs), such as school zones and safety cameras and lets you set proximity alerts to warn you of upcoming POIs
  • HotFix™ satellite prediction calculates your position faster to get you there quicker
  • For hands-free calling, this GPS integrates Bluetooth® wireless technology with a built-in microphone and speaker. Just pair it with your compatible Bluetooth phone and talk hands-free through the 265WT while staying focused on the road. Simply dial numbers with nüvi's touchscreen keypad to make a call. To answer calls, just tap the screen and speak into its built-in microphone. Enjoy convenient one-touch dialing for contacts and points of interest
  • Steer clear of traffic with GPS's integrated FM traffic receiver. Receive alerts about traffic delays and road construction that lie ahead on your route. Next, simply touch nüvi's screen to view traffic details or detour around the problem area
  • Sports a sleek, slim design and fits comfortably in your pocket or purse
  • Rechargeable lithium-ion battery (with up to 4 hours battery life) makes it convenient for navigation by car or foot. With its "Where Am I?" emergency locator, you always know your location. Simply tap the screen to get your exact latitude and longitude coordinates, the nearest address and intersection, and the closest hospitals, police stations and fuel stations
  • Includes many travel tools including JPEG picture viewer, world travel clock, automatic time zone transition, currency converter, unit converter, calculator and more
  • With photo navigation, you can download Google® Panoramio™ pictures via our Garmin Connect™ Photos website and navigate to them
  • Compatible with optional enhanced MSN® Direct content (subscription and receiver required) and the free Garmin Garage where you can download animated vehicles that show your location on the map
  • Comes with Garmin Lock™, an anti-theft feature
  • Accepts SD Card (not included)
  • Package includes GPS, Preloaded City Navigator® NT data for North America or Europe, FM traffic receiver with vehicle power cable, Vehicle suction cup mount, Vehicle power cable, Dashboard disc, Quick start manual, USB cable, Traffic avoidance(Extends for the useful life of your Garmin product or as long as Garmin receives traffic data from its traffic supplier. Not transferable to another Garmin model. Traffic content not available for all areas)
Product Specifications:
  • Dimensions: 8" (D) x 4.8" (W) x 2.9" (H)
  • Unit Weight: 6.1 ounces

Product Warranty:
  • One year limited warranty.
Shipping
Pickup


Shipping:
Because of size and weight constraints, some of the items offered through hhgregg.com are not available to be shipped, such as big-screen televisions and large appliances. You'll need to indicate your preferred shipping method when you've completed shopping online. We also offer additional shipping options at a charge such as 2nd Day and Next Day shipping.
  1. Applies only to shipments to the continental United States.
  2. Excludes any item which ships by freight carrier.
  3. Excludes any purchase in our retail stores.
  4. If you choose an enhanced shipping option such as next-day air delivery you will be charged for the cost of the upgraded service.
  5. All items shipped require an adult signature.
Pickup:
Retail Store Pickup (No Shipping or Delivery Charge) Product Available for Pickup In 72 Hours

One advantage of picking up your purchase from one of our retail locations is that you avoid paying delivery or shipping charges.
During the on-line order process, you'll be given the option to pick up your purchase from one of our store locations. All on-line purchases will be made available for pickup within 72 hours of your on-line purchase. Make sure to bring your on-line sales receipt, a picture ID and the credit card you used to make your purchase when picking up your purchase from one of our retail locations. The name on the ID must match the name on the purchasing credit card. To ensure the security of your online purchases, only the person who made the purchase may pick up the merchandise at a store. At the time of pickup, if the item(s) are offered at a lower price in the store, we will automatically credit the difference to your credit card.

TopTenREVIEWS Expert Review

hhgregg Customer Reviews and Ratings

Overall rating: 3.75/4.00
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hhgregg customer score card

4 3
3 1
2 0
1 0
0 0
4 being the best score

first time no so good.

By first time buyer From columbus,ohio 3/19/2010

The gps unit was a 255wt.It froze 18 times, cut off 8 times.I returned the unit to exchange it. everything went well,now on my second unit no complaints.

Was this review helpful? Yes No

Speed Limit

By Leon Eaves From Lakeland, Florida 8/26/2009

The most surprising thing I found with the 265WT is the speed limit. There is a small box that shows the posted speed limit, separate from the box that shows your speed. I have passed several speed limit signs and watched it immediately change to the new limit. Very handy in small towns where they set up speed traps. Not advertised, but it allows several via points to help you make a road choice. It has several choices to avoid, like highways, which avoided Interstates when I tried it. The audio is crisp and understandable. The disadvantage I see is that it won't save your route and vias. If you press STOP and turn it off you have to enter your route again. The recalculation is fast and accurate. I really like it.

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Good Purchase not for RV

By Ronald Povero From South Carolina 8/16/2009

Unit worked very well but sent me on to many small roads to get to destination with my 31' RV. I'm considering purchaseing a truck/RV unit to try to avoid this on trips in the future. Unit is excelent for cars or small trucks. Easy to use.

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Money well spent

By rancamp From Great Falls, SC 3/24/2009

Routing is excellent. Ease of controls is excellent. Portability is excellent. FM traffic receiver is excellent. Re-routing is very fast. Best GPS I have ever owned.

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